Customer Reviews
Very satisfied with the level of service and quality installation of my Mitsubishi AC equipment. Anthony and Adam,
were my technicians, and both of them were extremely thorough and conscientious throughout the job. I really do consider Norrell to be Service Experts. Thanks for a good job. Well done!
Reviewed by Adrian Tucker on 01/2024, courtesy of Google
The technicians from Norrell Service Experts showed up promptly when they said they would, and they gave my house a very thorough inspection. I could tell by their inspection report that they were highly knowledgeable and they explained the issue simply and clearly. Jarod Martin was especially professional, and I would recommend his services along with the services of any other Norrell technician to anybody needing HVAC repair or maintenance.
Reviewed by Casey Gewirtzman on 02/2024, courtesy of Google
First time contacting and will be a lift time customer! Caleb and Talon came out for a pre-home buy inspection. They were exceedingly thorough, friendly, and professional! The photo documentation alone was above and beyond expectations. Then they sat with us and review every option from repairs to good, better and best replacements making sure we understood the impact of each and answered all of our questions and concerns. They were well versed in company services and warranties, expertly citing membership and advantage plan benefits.
Reviewed by Heather Meadows on 01/2024, courtesy of Google
Devon did an amazing job and went above and beyond on the work he did to install my water spigot. He was professional and had great communication skills. I had a bad experience with a different company earlier today and didn’t even bother dealing with them anymore. They came out and got the order completely wrong and wasted everyone’s time and weren’t even able to produce a date that they could come out. I called norrell and they were able to come out the same day and did a great job so I recommend using their services. The technician was very knowledgeable and efficient
Reviewed by Amber Ansari on 02/2024, courtesy of Google
Dewayne and Caleb in Birmingham came to service my unit. They were very informative on the workings of the unit. Their explanation on what future problem the unit may have was excellent. I have been using Norrell for over 20 years and have always been satisfied with expertise.
Reviewed by Carole. Mauldin on 02/2024, courtesy of Google