Customer Reviews
Thank you for taking the time to leave a 5-star review, Adam! At SERVPRO® of Montgomery, customer satisfaction is our primary goal, and we are pleased to know we succeeded with you! If you have any water, fire, or mold damage in the future, we are always here to help.
Reviewed by Adam Pike on 08/2023, courtesy of Google
They were very professional and did an phenomenal job. First on site was Ms.Jennie who came in like family. She was very compassionate with what we had going on in our home, as she treated it like it was hers as well. As the crew worked long hours night and day to restore our home, she would come by each day to check on us. After the job was complete our home looked as if it NEVER EVEN HAPPENED. Thank you Ms. Jennie and Servpro for keeping our life and home feel like ours again.
Reviewed by joshua hays on 07/2023, courtesy of Google
I called to schedule an appt for an inspection/quote for remediation for mold. The day of the appt, no one showed. They did not bother to call, text, or e-mail about their cancellation. I called their business number to speak with someone to see if they were delayed, and reached a call center instead of the business (which is weird, b/c this was during normal business hours and the phone tech said they weren’t sure why it rolled to them). They relayed my message (which was “is the tech still coming, are they just delayed or did they cancel?”). DAYS later, an unprofessional person called and attempted to re-schedule. They denied being the person who was supposed to show up (even though i remember their voice and it was definitely them). I decided to use a different company and would not recommend Servpro based on my experience.
Reviewed by Beth Donaldson on 08/2023, courtesy of Google
My husband and I had a pipe issue that caused water to push into our guest bedroom. In less than 5 hours of making a claim with our insurance company, Kyle from Servpro contacted and was out assessing and addressing the situation! He was very thorough, professional, and answered all our questions and concerns! We are so thankful to work with this company and Kyle! Bobby came out and helped, too, and you could tell he genuinely cared about our situation. We would recommend them to anyone in need of this type of service.
Reviewed by kelsey Nieto on 08/2023, courtesy of Google