
I cannot say enough kind things about this business. I had a tub that would not drain no matter what we tried. We called Hick’s and they came out a few days later to take a look at it. They determined it was the design of the tub that made it hard to drain (and some installer error on our builders part), but instead of recommending that we get a new tub they searched high and low for the parts to fix it. They had no luck finding the parts because the tub was such an odd design, but they didn’t give up. They found a way to make it work and they diligently worked get it operating for us. They apologized for how long it too and offered us a discount but I was so impressed by their determination and dedication. I’ve never experienced this level of kindness, courtesy, and integrity in a service provider before. I was so impressed and so very grateful for their hard work.
Reviewed by Lauren Bishop on 04/2024, courtesy of Google