Was stuck in Birmingham after my Jaguar broke down. Guys at the shop went out of the way to help me out based on the expertise when another shop was having difficulty resolving my issue. Great customer service.
Reviewed by Austin Paulding on 12/2023, courtesy of Google
I bought my LR5 new in 2018 and always have it serviced at the B’ham dealership. Frustrated about how far out I had to be scheduled for a diagnostic because my Discovery was making a strange metallic rattle noise (the LR tech had no idea what I was describing over the phone was) I decided to call Duffy’s (google search). When I called, the tech who answered the phone knew exactly what I was describing and scheduled me to come in that same week. Once I was there, I waited in the cool customer/employee area for less than an hour while they repaired my vehicle.
I also asked them to check my front brakes and rotors for an estimate as I had been told the month prior while having my rear brakes and rotors replaced at Mavis (Pelham) that I needed them replaced asap but Mavis needed to order the OEM rotors. The tech at Duffy’s said they had plenty of life left on them and that I didn’t need to replace them, he said he would look at them again when I came in for my next maintenance service.
The charged me a very reasonable fee, we’re honest and informative on what scheduled service my vehicle would need and when and gave me the price for the service… also very reasonable. I’ve found my forever LR maintenance/repair shop, thanks guys!
Reviewed by J.R. Carver on 11/2023, courtesy of Google
Great and knowledgeable people to work on your LR/RR and always a pleasure to tow vehicles to them.
Reviewed by Joey Zimmerman on 11/2023, courtesy of Google
Duffys has the most professional group of people for Range Rover products and service in this area. They have seen it all and have the mechanics capable of repairing your Rover.
We have been going to them for more than 5 years and appreciate that they don’t overcharge.
Reviewed by patrick fitzgerald on 01/2024, courtesy of Google