Customer Reviews

I love seeing Dr. Hammond. He always makes a point to take my concerns seriously and follow up! The front staff was gracious enough to keep my appointment even though I was running late. No complaints here!
Reviewed by Whitney Barrett on 01/2024, courtesy of google

Going to the doctor is never something to look forward to, but the employees at AFM made it a wonderful experience. Everyone from the front desk staff, tech, doctor, and lab tech were kind and caring. I felt heard and well taken care of. Highly recommend!
Reviewed by Kristin Thurwachter on 02/2023, courtesy of google

I have read some other reviews and I apologize for those who found the staff communication troubling, your concerns should be heard and it’s frustrating when the line of communication for that is obstructed.
I’ve been using the patient portal linked on their website to send messages to the staff and schedule appointments. The staff has been great with responding to messages and the portal benefits the patient and staff relationship by being a record of communication along with other data for your private record like medication, biometrics, etc.
As for my experience with the care, I believe Dr. Hammond has expertly navigated everything I needed help with: skin conditions, neurodivergency, and depression/anxiety are some general issues I’ve seen Dr. Hammond with and he’s heard out all my concerns and responded with a network of professionals he can refer you to for the appropriate care.
Reviewed by Mathew Nagle on 02/2024, courtesy of google

I started going to Auburn Family Medicine back in 2019 after being recommended to go there. Dr. Christy Young is awesome. The nurses and customer service are great, and their policies and service are pretty on par if not better than a lot of other PCD’s (especially those in Columbus, GA). To address the other reviews, a generalist doctor can treat common conditions but you should see a specialist if it’s something beyond what a generalist can treat. Also, all doctors offices are going to have some wait in response time, especially considering there are so few doctors compared to the general population. Thank you guys for all that you do!
Reviewed by Heaven Sanders on 04/2023, courtesy of google