Customer Reviews
Unlockit stayed in touch and had awesome follow up. Crew was courteous and explained everything they were doing. Once locks were installed, they made sure I understood how to set up the Bluetooth operations on my phone. I will definitely be recommending them to friends and family in the future!!
Reviewed by Karen Poland on 02/2024, courtesy of Google
3 weeks ago I was in need of a fob replacement for my Honda Civic, and coincidentally enough, I drove by the Woodstock location, and I am so glad I did! Jose and Susan were extremely helpful and knowledgeable. Then today I stopped by about a curiosity of my fob and trunk function and again, both Jose and Susan were so kind and helpful.
What I have to say I love about the customer service here is how eager they are to help you.
Jose even held the door open for me and told Susan and I that his mother raised him so. If that doesn’t say enough about what kind of establishment this is, I don’t know what does.
Absolutely recommend!! 1000/10
Reviewed by Christian Bardales on 02/2024, courtesy of Google
We own a small Locksmith Company in North Ga, anytime we’re in a pinch they have WHATEVER we need! I can pay and run right back to production. Happy customers since 2023!
Reviewed by Christian Poole on 02/2024, courtesy of Google
We had some contractors showing up for flood work, and I couldn’t find the front door key. Unlock It was not only answered the phone, but were able to come out the same morning to rekey the lock and make new keys for me, and everything was done super quick! They also made the lock operate smoother than it had in years!!
Reviewed by Danny George on 02/2024, courtesy of Google
Highly Recommend! Easy process to get all of our home locks changed over….easy appointment setting, next day service, clean, professional, polite…all for a fair price, stated upfront. You cannot go wrong with Unlockit!
Reviewed by Ron Sprouse on 02/2024, courtesy of Google
Very professional knowledgeable people that can help you anytime.
Reviewed by Ivaylo N on 02/2024, courtesy of Google
Great staff … Oscar is a great at service
5/5 …
Highly recommended!!
Reviewed by parvez dawoodani on 01/2024, courtesy of Google
Amazing experience! I am so glad I skipped dealing with the dealership to get a second key for my car. The staff, products, and services were amazing!!
Reviewed by Carlos J Martinez on 8/2022, courtesy of Google
The Unlockit crew is very easy to work with, responsive to my needs, makes helpful suggestions and has an expansive show room at their Norcross location. They resolve aggravating key and lock issues effortlessly and quickly. Thank you for your service! Check them out!!
Reviewed by Cliff Wilcox on 09/2022, courtesy of Google
We use the garage to go in and out of the house. We lost the keys to the house years ago. I unscrewed the locks and took them to Unlockit. They were so nice and helped us out with new keys. Thanks Unlockit. I wish I could give you more stars.
Reviewed by Bob Pendley on 10/2022, courtesy of Google
They are great! I highly recommend this business. We needed key copies and a new door lock and I can tell you they are a business with heart! They care about their customers and provide excellent service .
Reviewed by Lisa Smiler on 11/2022, courtesy of Google
I had a key that had broken off in a lock. Kam was able to quickly remove it and make me new keys. The price was very reasonable. I highly recommend them.
Reviewed by Craig Stewart on 11/2022, courtesy of Google
I own a retail store and before Christmas our lock failed. Being a ‘do it yourself-er’ I started taking it apart and quickly realized I was in way over my head. Called these guys and Jeff showed up the same day assessed me needs, fixed the lock and all the silliness I had done… I was able to go home to my family that evening. Jeff was professional, knowledgeable and nice. Also, they were reasonably priced. I highly recommend this company.
Reviewed by Oldschoolkrist on 01/2023, courtesy of Google
Couldn’t be more satisfied with Unlockit. They were easy to work with, both in setting up the work to be done, and while on the job. Their office representative and technician in the field were friendly, knowledgeable and professional. This is my second time using this company, and I didn’t hesitate to call them without “shopping around”. Nice to work with such a good, customer service oriented, company.
Reviewed by Diane Larsen on 04/2019, courtesy of Google
After a less than impressive experience from another lock repair company, I called Unlockit to re-key my front door. The technician not only re-keyed the lock, but also repaired the latching mechanism. What impressed me most was his tenacity in resolving the issue and then honoring the original price despite two trips for additional parts. I would absolutely and wholeheartedly recommend them to others! Now I know why they have such great reviews on Yelp!
BTW – The other lock company low-balled the price on the telephone telling me it would cost $15-25 and then slapped me with a bill for $99 after not fully solving the problem.
Reviewed by Caroline Brolly on 05/2019, courtesy of Google
Just used Unlockit for the fourth time. Had some new locks, deadbolts, and key changes. They are always on time, professional, clean up after themselves, and their pricing is fair. Manny helped us this time, and he was great!
Reviewed by Rick F. on 02/2019, courtesy of Yelp
Manny was so nice and professional. He even went the extra mile and adjusted a lock so it would close better and put in a couple of missing screws on the side of the door.
Reviewed by Eli E. on 04/2019, courtesy of Yelp
Unlockit truly is a customer service oriented company and the whole team is a pleasure to do business with! From start to finish they were professional, responsive, and knowledgeable. We’ve been using them at our multi-location business for a couple of years now and we wouldn’t think about using anyone else! Residential work done at a few of my siblings’ homes has also been top-notch. Thank you for the refreshing quality customer service that is so hard to come by these days!
Reviewed by Tess Angelina Lionetti on 05/2018, courtesy of Facebook
I bought one of those “Smartlocks” deadbolts from a big-name hardware store, thinking this would be a quick fix and save money. I followed the instruction and even watched a YouTube video. The Smartlock still locked up on me with my new key.
I walked in to Unlockit, with my so call new deadbolt and key and they fixed everything in just a few hours. I can not believe what great customer service they have and a price I could not beat, after looking around.
I have used Unlokit once before and never thought, I would need a lock smith again. I was wrong and super happy with their location and their locksmiths were so close and fast.
Reviewed by Bince Vattaglia on 02/2019, courtesy of Facebook
They did a wonderful job looking at my house and determining what I needed. The communication was exceptional and the price was very fair.. I have used them at my office park for years, but I so appreciated the wonderful service I received at home as well. I would recommend highly to anyone.
Reviewed by Ashley Prudames on 03/2019, courtesy of Google
