No problems gate codes or other info they need when getting the ride as long as I check what the app says my location is versus just pinpointing through app. Can always send note to driver to correct or clarify location.
Reviewed by Gerald of Bishop, GA on 03/2019, courtesy of Consumer Affairs
I love Uber! It is one of the best uses of a smartphone. So glad a friend introduced me to it in 2014. I have had 99% great experiences. All but 2 drivers I have used get 4 or 5 stars. I have only had a driver cancel my request once because she couldn’t find my location with the gps. I have recommended this service to all of my friends in person and online. They have a great referral program. I hope more cities accept Uber for all my travelling needs.
Reviewed by Lura M. on 1/2015, courtesy of Yelp
I’ve used Uber in a number of cities around the US and love it! Every once in a while you’ll get a driver that accepts your call and cancels. However, it’s no different than having to go out and hail 15 cabs only to have them drive past you.
The app is easy to navigate and the drivers + cars are. Of course you need to practice COMMON sense before getting in any vehicle. Make sure the car matches the description of the one showed on the app and the driver is the one pictured.
Beware of social media sharks that are out there to try to politically bomb new startups that are competing with the old money taxi cab clans of america.
Move over old and expensive cabs that treat you unfairly … welcome the new age of transportation!
Reviewed by Andy N. on 8/2014, courtesy of Yelp
I know, I know, I’m pretty late to the game, better late than never though right? I finally decided to take the leap and try Uber out this weekend for a rare trip downtown – and I have to say I’m really impressed. The app makes everything really easy, all you have to do is plug in your information upon registration and you won’t ever have to hassle with payment.
Requesting a vehicle is quite simple as well,as upon reserve the app posts a picture of the driver along with the make and model of the vehicle. Since we were reserving a vehicle on a Saturday night, we encountered what our driver referred to as the “surge” wherein there’s a slight shortage of vehicles to demand – there’s a slight up-charge during these times, but nothing too drastic; and the wait was no more than 5-6 minutes.
Both of the drivers were super friendly, they knew where they were going and the cars were clean and comfortable. Definitely going to keep Uber in mind for more out of the way trips in the future!
Reviewed by Annie C. on 8/2014, courtesy of Yelp
I love Uber! After using the different services several times (Uber XL, Uber Black and Uber SUV) I decided to finally write a review. Each time I have had a pleasant, friendly driver with GPS (a definite must). Once I even had a really sweet lady that had water, juice and candy waiting for me. I like the fact that you can see your drivers info before they arrive and also share with others. This safety feature is probably the best thing about Uber. The promo codes for free rides are a close second. I will never ride in a taxi again. Thank you Uber.
Reviewed by Deeva W. on 3/2015, courtesy of Yelp