Customer Reviews
We purchased a speed queen washer and dryer from the Appliance
Doctor. From the initial phone call for information, placing the order, setting up delivery and delivery installation, and haul away of old appliances, everyone was professional, helpful and did a great job. Appliance Dr. also had the best prices and succeeded in providing excellent service.
Reviewed by Michelle R on 02/2024, courtesy of Google
This company has great customer service. They are friendly, efficient, prompt, and has the customer’s best interest in mind.
Reviewed by Denise H on 03/2024, courtesy of Google
Good experience. Reasonable price. Codie our technician did a great job. On time and knowledgeable.
Reviewed by Deborah B on 02/2024, courtesy of Google
Devon from Appliance Doctor was fantastic! I had issues with my gas stove and disposal. He diagnosed the problems, fixed them, and showed me how to prevent them from happening in the future. I couldn’t have asked for a better experience – and at a very reasonable price! Highly recommend!
Reviewed by Aleta Wolf on 04/2023, courtesy of Google
I’ve had 3 houses in 30 yrs in East Cobb
First time I used them they sent Richard
He was great. Second time parts weren’t available for a relatively new double oven. Richard found the part in Chicago and saved us from buying a new unit. Recently I had a water leak under my refrigerator. I asked for Richard this time and he fixed it in 20 minutes. Can’t say enough about Appliance Doctor and Richard. Thanks man!
Reviewed by Thomas on 04/2022, courtesy of Google
Shannon was my technician and he was super professional. He came out last week to look at my dryer and ordered some parts and came back today. He was friendly, and got the job done right. He is an asset to your company so keep home around. I’m so happy with my service. Thanks again to Shannon.
Reviewed by Shannon on 03/2022, courtesy of Google
Richard was the repair technician and was very professional and checked out the concern. After looking at the seal and his honesty, we both agreed to not replace the seal at this time. If I have any issues in the future with any appliance I will definitely call The Appliance Doctor.
Reviewed by Joe Koerner on 02/2022, courtesy of Google
I couldn’t be happier. The Appliance Doctor is the third company the warranty service sent out to replace my microwave/oven built-in. They were also the last company as they did a fantastic job. The two individuals that showed up had excellent interpersonal skills and were very professional. I would highly recommend these guys and plan on requesting them specifically in the future should I need to.
Reviewed by Martin Kronkhite on 04/2022, courtesy of Google
I met the owner at a Cobb Chamber of Commerce meeting many years ago. I was impressed with his style and attitude and have been using them ever since. There are many appliance repair places out there but not many take care of you like The Appliance Doctor does. I have referred many people to them over the years too. Xavier, a tech at The Appliance Doctor, just left and once again this company impressed me. Xavier answered all my questions, fixed my issue in a timely fashion, and was just a pleasure to work with from the moment he arrived. People that have issues often don’t give companies like this an opportunity to fix the problem. No one is perfect. A company that values customer service and responds to reviews stands out from all the rest.
Reviewed by Tim Perkins on 03/2022, courtesy of Google
OUTSTANDING SERVICE. Roman was our technician. On time. Professional. Diagnosed the problem quickly, got new part, installed in a short period of time. Very happy with my experience with this company. Highly recommend. Also Caitlin was a joy to deal with scheduling my appointment.
Reviewed by Glen Z on 08/2022, courtesy of Google