Customer Reviews
This was the first time we tended to the exterior of our 37-year-old, hard stucco house. Abby, who always was delightful and responsive, was in the office throughout the project and was able to answer all our questions or find the right person to do so. Matt assessed what we needed and gave us a detailed estimate that was fair. Stucco repair was done by Paul, who was a true craftsman and deeply experienced in what must be a niche area of home maintenance. The team of painters was extraordinary. They managed to get the work done in four days, when I thought it surely would have taken twice that long. And the quality of their work was such that we thought we had a new house at the end of the final day. Through it all, Project Manager Matthew kept the Project wheels turning efficiently and kept us informed about what each day would bring. He always made himself available and answered each of our questions patiently and thoroughly. It’s to his credit that we had no glitches throughout the project. Overall, 5 stars is not adequate. SuperiorPro has our highest recommendation
Reviewed by Peter Scott on 02/2024, courtesy of Google
We ordered windows for most of our home. When they arrived there was one minor thing that was not the way we ordered them. They offered to replace or give a credit back. We worked everything out and I could not be happier. When it is time to finish our home we will once again turn to SuperiorPro for window installation. And a special shout out to Abby for going over and above in her service.
Reviewed by Dennis Asken on 12/23, courtesy of Google
Superior Pro did an awesome job installing a picture window at the entrance of our home. The pricing was competitive and the installers were efficient and professional. I want to give special thanks to Abbie Asselborn, project coordinator for all of her assistance throughout the entire process!!! She was pleasant to speak with and she kept me informed about the progress of the project.
Reviewed by Kathy Young on 01/2024, courtesy of Google
We ordered windows for most of our home. When they arrived there was one minor thing that was not the way we ordered them. They offered to replace or give a credit back. We worked everything out and I could not be happier. When it is time to finish our home we will once again turn to SuperiorPro for window installation. And a special shout out to Abby for going over and above in her service.
Reviewed by Dennis Asken on 12/2023, courtesy of Google
Positive: Professionalism, Quality, Responsiveness
From the sales person (Carrie) to the scheduler (Abby) to the project manager (Dan) to my two install techs, it was a great experience. I had a double door entry into a 1972 basement replaced. Not an easy job but they did it and made sure I was 110% satisfied before we paid the final invoice. Highly recommend this group. They weren’t the cheapest but they ARE worth it. Excellent communication at every step.
Service: General door installation
Reviewed by L Wilson on 10/2023, courtesy of Google
They did a great job and we’d definitely use them again. I think the price was slightly high but I was very satisfied with the quality of their work. There were no issues with scheduling and they were very professional! They cleaned up wonderfully and I’d recommend them because they worked with us wherever we wanted them to touch up anything.
Reviewed by Cheick Cissoko on 01/2023, courtesy of Google
It was a really positive experience. They showed up on time and did a great job on each item. The crews and project manager, Jennifer, were friendly, timely, and preformed their jobs with expertise.
Reviewed by Bruce Soto on 01/2023, courtesy of Google
They actually helped me save some money. They were very easy to work with in scheduling. As soon as they realized there could be a potential issue with the paint color, they called the project manager and resolved it very quickly. The only odd instance was that they used my expensive vacuum to clean up, and I can still see some paint in it that they vacuumed up. I had a less expensive vacuum that I would have preferred they use, had they asked. But again, I was very happy with the end result.
Reviewed by Joe Young on 01/2023, courtesy of Google
EXCELLENT! Visit ti my house was very professional. Estimate that followed was reasonable & thorough. Very considerate in scheduling the work. The wood repair was very well done. The painting that followed was excellent except for one area that did not adhere well. After meeting with Superior Pro and the paint manufacturer, the decision was to sand down the area (which was not in the original scope-of-work). There was no additional cost and the re-painting has been fine, Superior Pro is a very qualified and professional firm to work with. They DO make sure it’s right and that my wife & I were satisfied!
Reviewed by Juan Skiles on 01/2023, courtesy of Google
They did a great job! Although it was expensive, the way it looks compared to other painting jobs I’ve had is fantastic. They give it two coats of high-quality Sherwin Williams stain. The materials that they use and the quality of the painting were definitely worth the price. It took them about a week because of the rain. There were no issues with scheduling and were very punctual and professional. They checked back up with me to ensure I was satisfied, and I’d use them again.
Reviewed by Vincent Bishop on 01/2023, courtesy of Google
Superior Pro is the best company we have ever used to paint the exterior of our home, and I’ve been married 40 years. I had my home painted 4 years earlier and the paint was flaking badly. I thought the job would last at least 7 years. I called Superior and they were excellent on every front. They were neat, efficient, and made some important repairs that made a huge difference. Their price was fair and it has been at least 4 years, and my paint still looks fresh and new. I would highly recommend this company for exterior painting. My project manager was on the job, engaged, and ensured all deliverables were made on time and within budget.
Reviewed by Susan Wright on 05/2018, courtesy of Google
Kirk Reed in sales, Mike Grider the PM, Kirsten Darby in accounting, Luis of the paint team, and the carpentry team were both professional and polite for our exterior home project. We had repairs, painting, and even an addendum whereby the original builders of our 20 year old home had not done some work correctly and Superior Pro fixed it all. The financing options were great and since our repairs came in a bit higher, we were able to get everything done and save time and money later by letting something further deteriorate because it was too expensive. Your home is one of the biggest investments that will ever be made and the maintenance of that investment is never easy. However, Superior Pro from Chris Ross for their website to the people mentioned above all showed great listening and communication for our needs. One of our future projects will entail windows end of life replacement. We will work with Superior Pro on that project as well as they made the process easy to work with them and see quality results. Thanks and GOD bless!!
Reviewed by bricktology on 05/2019, courtesy of Google
I needed the interior of my house repainted prior to putting it on the market. The worked with me on getting a bid during my short period at the house. After accepting the bid they also worked with me on access and my need to have the work completed sooner rather than later. Work was completed in less time than forecast and of very high quality: prep work is the key to good paint and they did a tremendous amount of prep work. Very pleasant experience and highly recommended.
Reviewed by Don Dory on 04/2019, courtesy of Google
Superior Pro was recommended to me by a friend who used them for his HOA exterior painting maintenance and for his personal inside trim color change. I had a large job…total interior paint change including a lot of patch work prep, and all trim….THEY WERE SUPERIOR. Dan James, project manager, painters Edwardo and Rubin were always on time daily for 2 weeks, very precise, and polite and responsive. My job was not an easy one, had not been painted for 17+ years, but they were vigilant and thorough. Went about their work with ease and determination. I WOULD RECOMMEND THEM TO ANYONE. The company only accepts jobs less than $1, 000 I found them very professional and eager to respond to challenges encountered as they worked.
Reviewed by Jayne M. on 03/2018, courtesy of Yelp
I liked it from the very beginning; It took over a year. I liked the guy that came out— Chuck came out twice. He was the first initial person to look over the project. He was very informative, and spent a lot of time here. Then he came back probably about eight months later, and we revisited it. By that time, I’d gotten a little bit more educated because I’d gotten other quotes from people, and I knew more specifically what we needed. He spent just as much time with me. I loved my project manager, too. It was a woman. She was tough and smart, and I really liked her. They were always accommodating, and they were always on time. One time I had a team that didn’t speak English very well, and I called up my project manager and they got someone out there immediately that was more able to communicate with me. I loved the painters. They were so kind. They worked hard. They were very respectful of the property. They just did great job, and I would definitely use them again. I would also recommend them to other people. They did so much: First they pressure washed, and then they had to do some repair work. Then they stained my deck, totally re-stained it after they did the repair work. They did all my windows—that was the big thing, and where I’d had companies come in and say that all these windows needed to be replaced. Chuck was very particular. We looked at every part of every window. It brought the price down so much because I wasn’t replacing 14 windows. I was just getting the brick molding fixed. I liked the materials they were going to be—it was PVC, permanent, no rust, blah blah blah. I liked that a lot—the window themselves had lasted great. I had a lot of rotted window situations in the back of my house where the sun just beat up on the house. They came in and repaired all that. They fixed posts that were shaky on the deck. They also did a lot of repair work on that, then they stained and painted the windows. The whole house exterior looks like brand new. It just needed a facelift so badly, and it got one. It looks so beautiful. They’re A+.
Reviewed by Satisfied Customer on 01/2018, courtesy of Best Pick Report
Totally Thrilled!
I used Superior Pro 10 years ago on another house and was very happy with the results back then. After moving to another home that needed a lot of work ( facia, soffit, doors, roof, windows, complete painting,etc) I went back to Superior Pro, and I’m so glad I did! They had to repair a lot of items including work done poorly by a previous contractor and paint the whole thing. It looks fabulous! I even have neighbors commenting on the great job done. Superior is very well run and organized. There is great communication throughout the processes and scheduling, including walk throughs and follow up with an assigned project manager (Roy was awesome). No questions went unanswered. I highly recommend this company, they’re the best.
Reviewed by Steve M. on 07/2018, courtesy of Yelp