Customer Reviews
I was very pleased with Summer Breeze. My tech, Josh was great. He was professional and knowledgeable. Keep up the good work Josh
Reviewed by Antoinette Hunter on 03/2024, courtesy of Google
Top notch service and the time Mr Derek took paying attention to every detail of service is not heard of much at all anymore..Definitely recommend for all HVAC needs
Reviewed by James Jimno on 03/2024, courtesy of Google
Waylon did a great job locating the problem with our air conditioner which was not cooling. He is really good at trouble shooting. He asked all the right questions to get the info he needed to determine the source of the problem. My family is very happy!!!
Reviewed by Mary Anne S. on 04/2023, courtesy of Yelp
This is the second time we have used Summer Breeze and had great service. I’m surprised that I didn’t leave them a review the last time, but am making sure I sing their praises this time.
The first time, about a year ago, they were assigned by our Home Warranty company, and we were so pleased that this time we specifically requested them to be assigned to our current problem. Once again, they did not disappoint.
I’ve read a lot of the reviews on here and I’m honestly shocked. They do NOT describe the company that we experienced at all, in fact just the opposite:
Did our AC malfunction in the hottest month of the year? Yes, that’s when it usually happens;
Did it take the company a few days to work me into their very busy schedule of people who have been waiting in line before me? I was actually very impressed that they worked me in only 2 business days later (it died on a Friday at 5:45pm and Matt was at my house the following Tuesday).
Did the technician show up outside of the 1-5 window they gave me? Sure, because they don’t have a crystal ball to tell them exactly how long the calls before you will take, and they need to give those people the same time and level of service that I would expect them to give me when it’s my turn.
Matt arrived on the day we were scheduled, not much past my “estimated” window, AND he went out of his way to come in the middle of a storm. He could have taken the easy way out and re-scheduled us when he called to tell me he was on his way and I let him know that we had lost power. We both knew he wouldn’t be able to test the unit without it, but instead he continued on just to see if there might be something he could do for us. And I’m so glad he did because the minute his truck pulled up the power came back on!
The time, expertise, and service that Matt gave us was top notch. He found the problem quickly, educated me so I understood what happened, and got us up and running before he left.
I could keep going on and on about the ways Summery Breeze HVAC went above and beyond expectations for a second time, but instead I’ll just end by they are now are “go to” for anything else that may arise in the future (hopefully the very distant future!).
Reviewed by Christy S. on 08/2023, courtesy of yelp
I have had Summer Breeze’s technician, Matt, come out to my house a few times. He is always extremely professional and knows his job very well. Best ever!
Reviewed by Jay Govinda on 04/2023, courtesy of Google
Waylon was absolutely AMAZING! He was extremely informative. He arrived on time and took his time with the job. Highly recommended.
Reviewed by N Green on 04/2023, courtesy of Google
Waylon was very nice and professional! He even took his shoes off when entering my home! Got the job done as well! Great tech!
Reviewed by Jarina Dunner on 04/2023, courtesy of Google
Travis was very professional. He knew what he was doing. He explained things & answered my questions. He fixed my AC which hadn’t been working for a while
Reviewed by Steven Scher on 04/2023, courtesy of Google
I’m a former nuc mechanic supervisor for submarines with a certification in large refrigerator plants/AC units. Gavin at Summer Breeze was recommended through our home warranty program – Summer Breeze was quick to get in contact and schedule an appointment; confirmed day of, and updated us on arrival status. Gavin is a solid and knowledgeable technician and one of the most efficient mechanics we’ve had at the house since purchasing. Really appreciate the thoroughness of his after-maintenance briefing.
Reviewed by Jeffery K Richards on 04/2023, courtesy of Google
Derrick from Summer Breeze was professional, arrived on time, completed the job, and fixed my a/c issue. I am happy with the service I’ve received, and certainly cooler now that my system is repaired. I recommend Summer Breeze for repairs and service.
Reviewed by Terliski Dotson on 07/2022, courtesy of Google
Our Air conditioner went out and with 4 kids and a dog this GA heat made the house unliveable. Our home warranty company set us up with two other company’s (one that had a horrible rating) and neither could come out until July, and that just wouldn’t work
Reviewed by Arielle Porter on 07/2022, courtesy of Google
I must offer my highest recommendation to all the guys at Summer Breeze. I have dealt with them multiple times, originally through homeowner warranty claims made though AHS. They have consistently been so professional and thorough, that I chose them when I decided to replace the AC unit on my top floor. I was amazed at how much less money they were able to obtain and install my unit, and I know from past experience that their craftsmanship is first rate – Wally and Chris were extremely prompt and professional during the entire job.
I’m an insurance agent, and I’ve dealt with contractors and bids most of my career. You shouldn’t do a major job without talking to Matt Scott at Summer Breeze first, and I’d trust them with all my maintenance needs.
Reviewed by Peter Wilborn on 06/2022, courtesy of Google
Josh & Austin did an excellent job. They really spend some quality time working on getting my air handler installed. They even explained the whole process as to what they were doing, whenever I had questions that is. Excellent customer service! Very thorough, polite, considerate, and just overall exceptional work. Thank you!
Reviewed by Uzair on 08/2022, courtesy of Google
