Customer Reviews
I’m a college student who has stored my stuff here for two consecutive summers. Both years, I’ve found the space to be clean, well-staffed, and conveniently located. Today, I went to pick up my stuff and realized I’d left my key in Florida. Never to fear, though! Sylvia at Extra Space (it is no longer called Space Max) was incredibly kind and helpful, and since I was moving out, she was able to cut off my lock free of charge for me. I retrieved my belongings easily after that. An all-around great storage experience.
Reviewed by Anna B. on 01/23, courtesy of YELP
I don’t normally post. But I had the nicest, most helpful, and thoughtful woman helping me on the phone today. Her name is Brantley (spell check lol) and she is fabulous. There is so much negativity on the internet and Yelp and I just wanted to point out an excellent worker. Thank you Brantley
Reviewed by Rachel R. on 01/23, courtesy of YELP
We have been customers of ExtraSpace Storage for many years now. Sylvia and the other staff are always very helpful.
Reviewed by Jessica Busby on 03/2023, courtesy of Google
We’re thrilled you had a 5-star experience at Extra Space Storage, Julia! If you need any assistance the future feel free to stop by or call us at (404) 888-9688.
Reviewed by Julia Fulrice on 03/2023, courtesy of Google
Sylvia was an excellent help to me when I needed to rent out a space for storage. She was professional, kind, and efficient. Thanks for making a stressful process easier
Reviewed by Cassandra Berlin on 03/2023, courtesy of Google
Sylvia was wonderful to work with, made every opportunity to make herself available to answer questions and met there at the property.
Reviewed by Heidi Wertenberger on 03/2023, courtesy of Google
This has been a greatly appreciated storage facility. The customer service and support Awesome!! It has all been because of the wonderful and helpful attendant at the desk. Thanks again for a great experience.
Reviewed by Casey V. Cooksey on 03/2023, courtesy of Google
Very well designed space. Extremely helpful and professional staff. Easy to get stuff in and out.
Reviewed by Khurram Hassan on 06/2018, courtesy of Google
This is one of the nicest storage facilities I have seen in my life. It is climate-controlled and is very dust free. The people who run the facility are amazing and friendly and even have a bowl of candy all the time sitting on the counter. There are cameras everywhere and codes to access your space and it is about as safe and fireproof and nice as humanly possible. If you have stuff to store I can’t think of a better place to store it!
Reviewed by Scott Potter on 05/2018, courtesy of Google
The Zonolite facility is absolutely top notch! Spotless and good security systems in place. Cooling and heating and humidity control are all needed in Hotlanta; They have it. We have been storing stuff there since 2014, and it is not even dusty when we visit it again after a long delay. Even the music in the halls is nice and the restrooms are clean! The reception/shop has a good selection of boxes and packing stuff, and a candy dish :) They have a variety of carts and two big elevators. The prices are quite reasonable and the staff are always helpful. I can’t fault them at all. HIGHLY RECOMMENDED!
Reviewed by Steve Potter on 05/2018, courtesy of Google
I just moved to Atlanta and packed all of my stuff in my little car. I only needed a storage space for about a week while I looked for an apartment. Andrew was really nice and accommodating. He suggested a locker for me, which fit all of my stuff even with some room. He said they only do monthly rentals, but gave me a small discount cause I really only needed it for 10 days. He was also super nice and helped me get my heavy mattress out of car. I wasn’t sure if I had a padlock and I didnt want to buy another, so he even offered to give me one that was lying around. (I ended up not needing it, but it was a nice gesture.)
If I needed a storage unit in Atlanta again this is the only place I’d go, just because the staff and service was so friendly. It also feels really secure with all of the cameras and passcodes to get in even during non-staffed hours.
Reviewed by Nefreteri J. on 01/2017, courtesy of Yelp