Excellent service! Professional and helpful. My college daughters car broke down near Athens and I’m 2 hrs away. The dispatcher was friendly and went out of his way to call me to help find the right auto service shop (AAA recommended one that didn’t actually do body work) and the tow driver was especially nice and made sure my daughter was safe.
Reviewed by Victoria M. on 11/2015, courtesy of Yelp
My car wouldn’t start, and after verifying it wasn’t the battery or something I immediately knew, I asked my regular mechanic and dealer, both of which told me to tow. Shuman’s service person got there, took a look at it and immediately got it running (had been flooded). This saved me the towing fees (other than the service fee), and was extremely help – he could have just towed it without question, but instead he saved me money and a lot of time and frustration.
Reviewed by Jon H. on 03/2016, courtesy of Google
My car was hit one Thursday night (past 5) and totaled, and I used AAA to have it towed. Although AAA said it would be 30-45 minutes, they had a truck there within 15 (faster than GSP showed up). They towed both cars quickly and answered all questions both of us in the wreck had. They were helpful when my car was in the yard, and Mr. Shuman is the most polite mechanic/towman (?) I’ve met.
Reviewed by Chris B. on 12/2013, courtesy of Google
AAA sent Michael to tow my car from a gas station at 11pm. He was incredibly attentive and helpful. He hooked my car up quickly and took great care to not cause further damage. He even had me laughing on the ride home, despite the fact that I was crying and in a terrible mood not 30 minutes before. I am so grateful for his assistance and amazingly positive attitude. Thanks Shuman! Michael needs a raise!
Reviewed by Kelsey S. on 12/2013, courtesy of Google
I arranged a tow and the driver came in approximately 45 minutes. I have a very steep driveway and he was able to move the car from a very tricky situation. The price was very fair and I was able to go in the car with the driver to another town to leave my car, and he was friendly. He was extremely accommodating and even offered to get me water while he filled up the tank of his towing vehicle. I would definitely recommend this company.
Reviewed by Kate D. on 08/2014, courtesy of Yelp