Customer Reviews
I got my rig stuck in the mud and my dispatcher had me call Sapps. The lady on the phone was very nice and professional and sent someone to come save me. Huge shout to Kenny. He called me and let me know he was on the way. Got there super fast (especially for a Friday evening) and had me free within 20 minutes. Highly recommend Sapps. Thanks Kenny!
Reviewed by alex arias on 04/2024, courtesy of Google
We were traveling north bound on I-95 near Brunswick and our RV Bus was hit by lightning. It took out all the systems on the RV and our towed Jeep. We called several wrecker services and had a couple come out and refuse the job. Our air system was blown, in gear and no power. One service even charged us to show up. I called Georgia Highway Patrol and their service driver wouldn’t take it either. It took me 2 days and help from the State of Georgia to find Shelly with Sapp’s. I told him our dilemma. He said, “I’ve been doing this for 29 years, and I’ve never been on a call that I didn’t get the job done!”
We drove back up from FL and met him. He worked on our RV running air lines, dropping the drive shaft etc. He hauled it back to Jacksonville and let us know it was there safe.
Shelly was good natured, competent, and efficient.
I’ve given his number to our numerous RV friends. He is a great find if you are in need! Thank you Shelly!
Reviewed by Susan Heacock on 03/2024, courtesy of Google
Excellent service towing our class b van from a difficult extraction point. Forwarded a full set of photos taken at the service facility on arrival. We highly recommend.
Reviewed by John Bailey on 04/2024, courtesy of Google
Excellent customers service. Friendly and easy to work with. Great at communicating. Dealt with Mr Mike Peterson. He was very nice and professional.
Reviewed by Hamp Wade on 04/2024, courtesy of Google
Great job didn’t have to wait to long
Reviewed by Curtis Powell Sr on 04/2024, courtesy of Google
Very helpful took their time and was a very very good help anytime you need Sapp request rob James or Dustin
Reviewed by Mac Reese on 04/2024, courtesy of Google
Although they charge a $25 daily fee, they are very friendly when helping you out. They have a little mini gold cart to take you to your car.
Reviewed by Guil Deandrade on 04/2024, courtesy of Google
I was towed out of a jam by Cameron from Sapp’s Towing after my car failed to ford a street. He showed up on schedule (25min from the call), pulled my car up on the flatbed and took it right to my house. He definitely went the extra mile, even helping me push it up the driveway a bit into the garage. If I’m ever in need of a tow again, I’ll definitely use them again.
Reviewed by Brett R. on 02/2014, courtesy of Google
I just sent the following to good Sam Roadside Assistance and thought I would put it here also.
A happy ending to a harrowing experience. We had lust left a fuel stop and on entering the highway, my diesel idled down and the engine light came on. The scary part was the line of 18 wheelers fast approaching.
I managed to get to a safe area to pull off, and called my Good Sam Roadside Assistance. I talked to Darren and a tow truck was required to get my 5th. wheel safely to the nearest park. As long as I wasn’t towing any weight, my truck would function safely.
Good Sam sent Sapp’s towing out of Savanna, and the driver, Lawerence, was there in an hour. I just had to send you, and Darren, a note thanking you for the great service. Lawerence, (from Sapp’s), was a gentleman and very understanding of our situation, Darren said that he had trouble finding a company in that area who could tow my rig safely, and I would heartily recommend Good Sam add Sapp’s to their list of companies to deal with should the need arise again in the future. Thank you Good Sam and Sapp’s towing.
Reviewed by Tom T. on 02/2013, courtesy of Google
Fantastic! Called at 3:30am. Was being hooked an hour later! I drive tour bus and most company’s aren’t very experienced with motorcoaches but not them. Half hour and we were on the road. Super nice guys would make them my first call if I ever had trouble in GA again!
Reviewed by Paul S. on 04/2015, courtesy of Google