Customer Reviews
David Gray 3rd – excellent young man. Extremely knowledgeable about our main electrical panel. Told us what it involved, about how long and how much it would take to swap out. Dead on in all cases. Would definitely hire again.Thank you David
Reviewed by Roger Huggins on 03/2024, courtesy of Google
Jason is an excellent plumber & an excellent detective who listens and collaborates with his customer (me) in a manner that he sees the big picture through his lens and his customer’s lens. He is now going to be my plumber & trouble shooter for as long as I live in my wife’s & my condominium in the Healey building in. Downtown Atlanta.
Reviewed by craig rusert on 03/2024, courtesy of Google
As usual, Mr. Perry is prompt, pleasant and professional. He keeps you informed all the way through the process. He identifies the problem, tells you what is needed, does the repair and then tells you what he did.
Reviewed by Rick M on 03/2024, courtesy of Google
Charles did a great job.. he was on time … worked and got my job done in under an hour
Reviewed by Fabulous Hair Boutique on 03/2024, courtesy of Google
Positive: Punctuality, Quality, Responsiveness, Value
Michael visited and maintained my HVAC system was quite friendly, competent, and professional. I feel confident that the work he did was done correctly and I will have no hesitation in calling him to come back for any future work that may need to be done. Kudos! Très bien!
Service: HVAC system maintenance
Reviewed by Dave Phelps on 03/2024, courtesy of Google
Max was the guy who checked on our electrical stuff for us today. I highly recommend that you ask for this guy he was very professional very patient answered all our questions and even asked if we had anything more to ask him before he left just to make sure that we were good with everything. This is the second time we’ve had to use RS Andrews and every time we’ve always felt that they did a good job for us . As I said before I highly recommend this company they’re very straightforward , professional and friendly.
Reviewed by RandT Cuz on 06/2022, courtesy of Google
I had the unfortunate luck of having my ac unit stop working at the same time I had a bad underground leak in my yard but fortunately for me RS Andrews was the company used for both. I spoke often to Judah, who effortlessly provided great customer service along with a genuine, positive attitude. I really appreciated how helpful, efficient, and just overall kind he was during our every interaction. His leadership needs to know he is definitely an asset to the company and he made the process so much better for me.
Reviewed by Ash on 08/2022, courtesy of Google
Mr. David Rosati was very professional and definitely knows his job. We have multiple units and he gave us maintenance care tips to do monthly. I love how environmentally conscious he is. Meaning, he suggested things that will not only help us as homeowners to breath better quality air but that are also not harmful to the environment. Also, one of the thermostats wasn’t working that I had forgotten about. I asked if he had time to look at it before he left and he said “oh sure, that’s no problem at all.” He didn’t seem bothered at all…really nice guy. R.S. Andrews always has pleasant employees who genuinely seem to love their job. R.S. Andrews will always have my business. Thank you David for such a great job!
Reviewed by Areatha Hill on 08/2022, courtesy of Google
Thank you so much for the incredible service! From the responsiveness of the scheduling team to the top notch service of my electrical expert (Harold) – it was an awesome experience. I needed assistance installing new ceilings fans and troubleshooting general electrical issues. RS Andrews was able to connect me with Harold quickly with no concerns. One of the smoothest experiences ever! I highly recommend RS Andrews and Harold Lyon for any future services.
Reviewed by Joel Roberts on 08/2022, courtesy of Google
We’ve used RS Andrews for several years now and have always been satisfied! And we’ve used them for plumbing, HVAC, and electrical, so I feel confident speaking on behalf of each service type. Every technician we’ve gotten seems trustworthy and always does a good job. This time Paul came out to fix a plumbing issue with our master bathtub, and he did an excellent job. So thankful for quick, reliable repairs! And their prices are great too
Reviewed by Allie Cate on 08/2022, courtesy of Google
Had tremendous service from Michael Waters!! He called as he was leaving his prior job so I knew when he would arrive, quickly assessed my situation and quickly replaced the broken valve. Michael was EXTREMELY courteous and took care to ensure he cleaned up every last bit of debris. I could not be happier!
Reviewed by George Remias on 04/2019, courtesy of Google
Always a pleasure dealing with R.S. Andrews! We bought a new water heater and furnace from them, and it couldn’t have been an easier process. They are also proactive in their maintenance approach so I don’t have to keep up with the maintenance schedule!
Reviewed by Ryan Quesada on 05/2019, courtesy of Google
I was referred to R.S. Andrews and another company by my neighbor. I choose to go with R.S. Andrews because their pricing was in sync with the average market pricing for the Atlanta-area and the high quality customer service I received during my initial call. I have had my home serviced for plumbing issues by R.S. Andrews twice so far and each time the service was exceptional. They came within the time window established, the plumbers were both skilled and knowledgeable and were able to solve the issues I was facing. Keep up the great job!
Reviewed by Niky D. on 11/2018, courtesy of Yelp
Thomas Hardeman now works for this company. He used to own Plumbit but unfortunately had to close it down due some mishaps, he’s a wonderful plumber and highly recommend him. RS Andrews is the company he now works for, and has many plumbers working for them. I requested Thomas because I used him in the past and I know he does quality work! He’s honest, efficient and cleans up after he is done. Super nice guy and I’ll be requesting him to come back to install my water heater !
Company is very nice and has dispatcher call and confirm ETA of the repair person. If they’re running late they will call and tell you. It’s a big company so I’m thinking they get a lot of calls, I had to call a few times to get someone to answer because agents were helping other clients. But it’s ok rather get a live agent then leave a Voicemail.
Reviewed by Tulie L. on 02/2019, courtesy of Yelp
The knowledge exhibited by the plumber Patrick of R S Andrews was outstanding. He was always on time, explained the situation and fixed it in a very professional manner. They replaced a main water line with little very little disturbance to my yard. I was always informed of what was to be done and why, excellent customer service. He also located a very difficult to find water leak and repaired it in record time. I could not have had a better experience with a plumbing problem. Great, great job!
Reviewed by Ann D on 11/2018, courtesy of Home Advisor
I called him in because I was Was having problems with drainage. technician came in assess the situation and told me that I actually needed to get my septic tank pumped. after getting tank pumped by another company because they don’t do septic tanks everything is working great. Their diagnosis being correct was greatly appreciate it.
Reviewed by Marvin T. on 03/2019, courtesy of Home Advisor
We have had ongoing HV AC problems since we put a major addition on our home and got an entirely new system 12 years ago. The company that installed it couldn’t get it right and we’ve had three other companies since then trying to piecemeal and jury rig the system and Finally! We found R S Andrews and we couldn’t be happier.!!! R S Andrews evaluated or situation and gave us exactly what we needed at a very affordable price… I’m warm! Thank you R S Andrews
Reviewed by Drew Thow on 01/2019, courtesy of Facebook
Andrew has been absolutely superb! If I ever had a problem and didn’t feel comfortable with it, he came right out and fixed it. Everybody else has been good too! The last technician that came out to do my winter service on my furnace was absolutely great too!
Reviewed by Laura H. on 11/2018, courtesy of Best Pick Report
We LOVE RS Andrews!
We’ve had Michael Waters with RS Andrews out to our home twice now. He is fast, efficient, kind, and so smart! Not only has he helped with our plumbing issues, but he also helped us lay out a long-term solution for the issue we’re having. Michael is so helpful and so kind. He really knows what he’s doing. It’s an amazing feeling to work with a plumber you feel like you can truly trust. Thank you, Michael, and thank you RS Andrews! We will never use another company for our plumbing. Y’all are the best by far!
Reviewed by Callie Clough on 03/2019, courtesy of Google
