Customer Reviews
As always, Mr. Hugh went above and beyond to make sure our shopping and purchasing experience was as pleasant and smooth as possible. He had the Jeep ready for a test drive before we arrived. The day of pickup, he made sure it had been washed, serviced and full of gas. It was ready to drive off the lot before we arrived.
Mr. Hugh was easily assessable and stayed in touch throughout the entire process.
Fernando in F & I was awesome too! He was extremely pleasant to work with and made the entire closing process run smoother than ever before. Fernando made sure I understood all of the extended warranty options and even went over them with my husband via telephone call.
We will return to for future purchases and always recommend Robert Loehr Chrysler, Dodge, Jeep, Ram to family and friends.
Reviewed by Kim Smith on 03/2024, courtesy of Google
Calling from Savannah I spoke with Lydell Bradshaw who provide excellent customer service. The Jeep I was interested required a few options which Lydell made them happen. He followed up with me several times keeping me updated on the acquisition process. I’m a very happy customer.
Reviewed by Ronnie Callaway on 02/2024, courtesy of Google
Tim and Lydell really worked hard to find the vehicle and deal I was looking for. I had specific needs in a vehicle, a trade value and payment that I had maintain and they delivered beyond my expectations. They both were extremely kind and professional and I’ll be keeping all of my business with them and sending anyone looking for a vehicle.
Reviewed by Rodney Clark on 03/2024, courtesy of Google
The dealership was awesome on my new purchase. I went in doing my research on my new purchase and trade-in and in the end was very satisfied with the deal we ended up with. I’m very happy with the purchase and would not hesitate using them in any future purchases. Thanks Mo and the rest of the team!
Reviewed by Edward Gamberg on 01/2024, courtesy of Google
If you are looking to buy a car, this is the place to do it. I have purchased many cars over the years and the experience I got at Robert Loehr CDJR was second to none. My salesman Todd was very knowledgeable about the charger I bought and was able to teach me some things I didn’t know, even though I had been researching them for weeks. The manager went above and beyond to work out a deal on the charger, and made the process super easy and streamlined. The greatest thing about this dealership is no hidden fees or any kind of bogus markups or add-ons. This might have been my first purchase from this dealership but it certainly won’t be my last.
Reviewed by H H on 03/2024, courtesy of Google
Went to Robert Loehr Chrysler in Cartersville for a Jeep repair and WOW! What GREAT service!!!
Morgan was exceptional and needs a raise!
The normal survey went to my junk mail and I missed the window for completing it. Hopefully they will send me another link so I can leave FIVE STARS there as well.
GREAT service, GREAT turn around on repair, GREAT pick up. I can’t believe I actually found a dealership that really cares about customers!!
Again GIVE MORGAN A RAISE!!!
Reviewed by Mark Munson on 03/2024, courtesy of Google
One of the best dealerships I’ve been too. They’re not pushy and make you feel comfortable and welcome!! Jonathan was awesome, getting us the information on a vehicle of interest before we made the drive to see it! The managers were also such a huge help getting us information and making the buying process super quick and easy!
Reviewed by Jill Young on 03/2024, courtesy of Google
The sales and financing people are excellent but the service people are terrible.
Reviewed by Clay M. on 12/2014, courtesy of Google
We recently purchased a new minivan and had excellent service. Everyone was very friendly and honest. Hugh Evans our salesperson was GREAT! We really felt no pressure from anyone and although we started the process dreading the car buying experience we left feeling valued and will definitely be return customers and will refer others.
Reviewed by Douglas B. on 12/2014, courtesy of Google
