Customer Reviews
Reliable, the name says it all. Over the last couple years I have had Reliable out for several things. They have rezoned my home with a dual zone heating and cooling system, rewired the entire downstairs electrical, added a few outlets, replaced my hot water heater and finally just took care of the attic insulation. I have stopped searching for any of the services that Reliable offers. I just call them and have the work done. Every time someone from Reliable has come over they are very respectful, they explain everything and take care of my home as I expect. I have had several other companies out for various services but no one has been able to provide service at the level Reliable can. From the quote to the finished product I have never had any issues at all. I will always go to Reliable for anything that they offer!
Reviewed by Jesse M on June 2014, courtesy of Yelp
We called Reliable Heating & Air for an emergency fix. Hot summer days and the AC stopped working. They came out right away and got it working. the next day they had to come back and did at no charge to again make it work.
Three weeks later the problem came back in full force and the fan finally went out on the compressor. Not only did Reliable Heating & Air get me a new fan asap they had an installer in place the next day and gave us a discount on the whole project. You could not have asked for better service. I will be having them come back to talk about some upgrades to my current unit. If your home ac needs repair call Reliable Heating & Air. Home heater not working, call Reliable Heating & Air. they are true to the name. I am a satisfied customer.
Reviewed by Ronald L. on 8/2014, courtesy of Google
Just had a whole new HVAC system installed by Reliable. It was time to replace our old system and do a couple of upgrades. Kyle, the comfort specialist, came out and inspected the old system and with our desire to add a second zone also came up with a couple of different ways to do it. He explained in detail everything which made it easy to make a choice.
They sent a team out to do the install and the three techs Jorge,Jesse and LT were very professional and knew there stuff. After the job was done and tested They went over a check list with me which matched everything on the proposal and then went over the system and answered all my questions.I am very pleased with the whole experience and am glad I chose Reliable to do the job. Thanks Reliable!
Reviewed by Joe D. on 11/2014, courtesy of Google
I highly recommend this company. My Technician was Phillip Morrison who was professional and courteous. I hope he is my technician every time.
Reviewed by B. Watson on 12/11/2014, courtesy of Kudzu
Even though Reliable’s bid was the lowest, apples to apples comparison, they were doing the same work with equal equipment and materials as two other bidders. Both sales and installers were responsive, punctual and kept me informed about the installation. The installers were Jeremy and Tyler and they arrived early in the morning as scheduled and did an excellent/professional job. As it turned out replacing the plenums was more involved than had been estimated and they took care of it per the agreement without additional charges. The supply plenum in particular was a work of art given what they had to work with from the existing duct work. They had to return for several hours the next day to finish up due to the involved setup, and were again on time and let me know how things were going. Everything was cleaned up and left undisturbed (radon barrier still intact). Great work boys!
Reviewed by Reliable Heating & Air Customer on Oct 2014, courtesy of Angieslist
Cagle, Jorge, Jesse and Purky did an outstanding job installing my two new Trane Heat Pumps. They were on time and stayed until the job was done right. Did an excellent job cleaning up and my units are working great. They were all great to work with and I highly recommend Reliable and their excellent service team to anyone looking to purchase a new AC or Heat Pump.
Reviewed by Jim S on Aug 2014, courtesy of Citiessearch
Earlier this year, I signed up with Reliable Heating & Air for an annual maintenance service on my AC and heater. This past Friday, it was time for the heater inspection. I was really impressed with my technician, Conor Morris. He called when he was about 30 minutes away so I was ready for him. While he was checking out the heater, he explained what he was looking for and how the heater safety system worked. He did a thorough check, and when he was done, gave me so tips to save energy and money. He was neat, clean, polite, knowledgeable and professional. Next spring, when its time to get my AC system inspected, Iâll call Reliable Heating & Air, and ask that they send Conor Morris out again
Reviewed by Bill W on Sept 2014, courtesy of Citiessearch
AC went out on me. Called Reliable and luck would have it. They were able to get to me the same day. I plan on using them exclusively for my heating and air needs.These guys are very high tech. I got an email saying the tech was in route to my house. Moments later the tech called me on the phone. Said he was on his way. Got to my house. He slipped on the little booties over his work shoes always while in the house.Figured out what was wrong. Told me my options. No bull deal. He fixed my unit. I paid and off he went. How much easier does it get.
Reviewed by Bob P on May 2014, courtesy of Yelp
I received quotes and researched multiple companies and brands before selecting Reliable to replace my old A/C. Tom was Terrific explaining my options and addressing everything important about replacing my basement unit. Randy installed my unit. He is second to none!!! He too made sure I understood everything going on and his quality installation was exceptional!!! Both Tom and Randy followed up to make sure I didn’t have any questions. You can tell the most about a company by the quality and attitude of their employees’ Tom and Randy Exceeded Expectations!!! I asked Randy to leave the two big boxes and he made two grandkids very happy and they are still playing in their big box clubhouse. Thanks for an Exceptional Job Well Done!!! They are Highly Recommended!!!!
Reviewed by Jatin B on Oct 2014, courtesy of Citiessearch
Cannot say enough good things about my experience. If you need a dependable, honest electrical contractorâ¦CALL RELIABLE! In fact I used them once in the past when I had A/C trouble and had a great experience.
Reviewed by Tina G on Oct 2014, courtesy of Yelp
Found water pouring from garage ceiling Saturday morning at 6 a.m. We have a plumber we have used in the past but did not think he worked weekends so thought of reliable since we were so happy with the service they provided on a hvac replacement last year. Went to the website and had an online chat to schedule an appointment. They scheduled the appointment and called when they were on the way. Did an excellent job, very professional and efficient. We will definitely use them in the future.
Reviewed by Reliable Heating and Air Customer on Oct 2014, courtesy of Angieslist
We had a pipe burst from the frigid temperatures. I called Reliable and told them about our situation. I also told them that I had a 3 month-old baby and needed somebody today! They didn’t hesitate. We had two techs at the house within a few hours. Fantastic service.
Reviewed by Jeff M on Jan 2014, courtesy of Facebook
Let me just say… you guys are amazing. Your personnel… amazing. Prices… amazing. Curtis James came by today as a follow-up from my original visit and continued your reputation of great customer service. I REALLY feel taken care of and will be singing your praises as far as recommendations. Thank you!!
Reviewed by Christina M on Feb 2014, courtesy of Facebook
