Customer Reviews

I called KO Automotive in Cartersville because my Uber driver had recommended them and mentioned that they were an honest auto repair shop. They could not do the repairs on my transmission so I asked for an honest transmission guy and they recommended Richard @ Quality Transmission. Richard could not fix the Expedition because it needed computer programming – he could have charged me whatever he wanted for a diagnostic fee but he didn’t charge me anything. You know Ford charges $149-199 to diagnose before they rip you off with their ridiculous hourly labor rate. So then Richard recommended Terry at Skene Transmission and I found another truthful and reliable mechanic. I hope they both stay in business for a long time.
Reviewed by Brandy Bentley on 10/2023, courtesy of Google

Richard did a phenomenal job and was communicative throughout the whole job! He gave me multiple options and fair prices, making sure I had a solid repair for a price that fit my budget. If you want an honest, experienced technician, visit Quality Transmission. Absolute pleasure to do business with!
Reviewed by Christopher Lake on 03/2023, courtesy of Google

Richard did a phenomenal job and was communicative throughout the whole job! He gave me multiple options and fair prices, making sure I had a solid repair for a price that fit my budget. If you want an honest, experienced technician, visit Quality Transmission. Absolute pleasure to do business with!
Reviewed by Christopher Lake on 03/2023, courtesy of Google

Richard is fantastic very informative and friendly, the car lot service manager that had my car taken to Quality on the other hand was a nightmare was without my car for around 3 weeks because of service manager communication, let’s just say there was none. Richard at Quality was the only communication I had. Thank you for the great work and being so nice and understanding, I highly recommend Quality Transmission for your transmission needs. After the owner response I feel I need to update this review, it was not Quality Transmissions fault it took so long first week was service manager at car lot dropped the ball. Just know that great work takes time and I’m very pleased with the work completed by Quality on my car. Thank you Quality Transmission..
Reviewed by Theresa Zollo on 03/2023, courtesy of Google