Customer Reviews
I called KO Automotive in Cartersville because my Uber driver had recommended them and mentioned that they were an honest auto repair shop. They could not do the repairs on my transmission so I asked for an honest transmission guy and they recommended Richard @ Quality Transmission. Richard could not fix the Expedition because it needed computer programming – he could have charged me whatever he wanted for a diagnostic fee but he didn’t charge me anything. You know Ford charges $149-199 to diagnose before they rip you off with their ridiculous hourly labor rate. So then Richard recommended Terry at Skene Transmission and I found another truthful and reliable mechanic. I hope they both stay in business for a long time.
Reviewed by Brandy Bentley on 10/2023, courtesy of Google
Richard did a phenomenal job and was communicative throughout the whole job! He gave me multiple options and fair prices, making sure I had a solid repair for a price that fit my budget. If you want an honest, experienced technician, visit Quality Transmission. Absolute pleasure to do business with!
Reviewed by Christopher Lake on 03/2023, courtesy of Google
Richard did a phenomenal job and was communicative throughout the whole job! He gave me multiple options and fair prices, making sure I had a solid repair for a price that fit my budget. If you want an honest, experienced technician, visit Quality Transmission. Absolute pleasure to do business with!
Reviewed by Christopher Lake on 03/2023, courtesy of Google
Richard is fantastic very informative and friendly, the car lot service manager that had my car taken to Quality on the other hand was a nightmare was without my car for around 3 weeks because of service manager communication, let’s just say there was none. Richard at Quality was the only communication I had. Thank you for the great work and being so nice and understanding, I highly recommend Quality Transmission for your transmission needs. After the owner response I feel I need to update this review, it was not Quality Transmissions fault it took so long first week was service manager at car lot dropped the ball. Just know that great work takes time and I’m very pleased with the work completed by Quality on my car. Thank you Quality Transmission..
Reviewed by Theresa Zollo on 03/2023, courtesy of Google
I had a hummer that would not shift and had been in 2 shops I pulled it from my current shop and took it here after referral from other people , WOW within 2 hours shop owner was calling me saying it was ready, broken wire . Thank you very much. hummer is driving awesome now.. and best of all NO FEE. Will be back here for all my needs.
Reviewed by DONNIE D. on 2/2015, courtesy of Google
By far the best transmission shop I have ever used. They rebuilt a transmission for my Dodge truck a few years ago with 72000 miles. The truck now has over 300000 miles on it and still pulls a trailer everyday with no problems. Excellent work and very knowledgeable.
Reviewed by David S. on 1/2015, courtesy of Google
Richard at Quality Transmission was the best! My Trailblazer died. I had it towed to the dealer near him to turn it back in. Even though he was busy with other jobs, he took the time to walk out and look at my vehicle. Turns out it was a simple fix. He is honest (which is VERY hard to find in a mechanic) I’m so grateful he did that for me! I will use Quality Transmission again and I will HIGHLY recommend to everyone I know!!! I only wish he did other mechanical work, but he does what he is best at!!!
Reviewed by Melissa R. on 1/2015, courtesy of Google
This is the best transmission shop that I know of. Richard gave me a tour of his shop and I was very impressed by what I saw. He is very knowledgeable and helpful and if I ever need transmission work again, I will definitely go back to Richard. I am very pleased with the service I received there.
Reviewed by David S. on 3/2015, courtesy of Google
