Customer Reviews
Tony in service dept in Eastman is great in responding to your calls as well as explaining in detail their findings. Tony sent Drew out to repair our AC that went out in 95 degree weather of course! Drew was great! Very knowledgeable & he has a great personality, had us cooling in no time. A real pleasure dealing with a great group of professionals!
Reviewed by Vicky Osborne on 09/2023, courtesy of Google
Great work. Arrived a little later than expected and took longer for maintenance but we realized there was a trainee
Reviewed by Dona Fisher on 03/2023, courtesy of Google
Technician was knowledgeable and professional, 5 stars
Reviewed by Terrance Tucker on 04/2023, courtesy of Google
Would 100% recommend Pruett. Randy and his crew did a phenomenal install job and did it quickly. They were an awesome to work with and incredibly friendly. Pruett has earned a customer here.
Reviewed by Ethan Tierce on 06/2023, courtesy of facebook.com
Chris W. was the technician who was sent to repair the unit at my Mom’s house on 2/25. He was super prompt and explained the issue that needed to be resolved to me in a way that I understood. Same day service and a great price with a knowledgeable technician– thank you!
Reviewed by Kelly S. on 03/2016, courtesy of Facebook
I wanted to pass great big kudos to Tony & Pruett. I called him Tuesday morning & by 4:00 his technician had my unit operational again. The technician was very professional. I even bugged Tony at home that evening about the cooling. He gave me advise & I listened. He even texted me the next day to see if all was well & if I needed anything!
Reviewed by Terrie R. on 06/2016, courtesy of Facebook
Was well pleased with service and parts. Good friendly service!
Reviewed by Marty F. on 08/2016, courtesy of Google
We’ve used Pruett since 2002 and have had excellent service. Their technicians are courteous and knowledgeable and their prices are comparable to other service providers in the area. Yes, their units aren’t cheap, but they carry top of the line products. Can’t expect to buy a Carrier for the price of a Rheem. We will continue to use Pruett and would recommend them to anyone looking for quality products and good customer service.
Reviewed by Nancy R. on 08/2014, courtesy of Google