Customer Reviews
the Technician arrived on time, detailed the damaged and provided with an accurate estimate and options from bare to best…. the work was performed on budget and on time, very satisfied just as Trust Dale endorses the business I do to as well
Reviewed by JUAN DIEGO RAMIREZ on 02/2024, courtesy of Google
Jack was great! Honest and fair assessment. Great response time. Excellent all around!
Great experience from start to finish. Excellent communication. The installation was expertly done and the final product is beautiful!
Reviewed by Karen Zorn on 02/2024, courtesy of Google
Kevin L did a fantastic job of installation of our new garage door!! He was knowledgeable and informative!!! Love our new door!!!
Reviewed by Mary Beth Greenstone on 02/2024, courtesy of Google
Tech was professional and very knowledgeable fixed my issue in mins. I would highly recommend precision services!!!! They stand by their services.
Reviewed by Ra on 02/2024, courtesy of Google
Technician was very knowledgeable and professional. He was a good listener. He helped me with decisions.
Reviewed by Mike Stanton on 02/2024, courtesy of Google
I was very pleased with my garage doors installation. The company kept me informed and my installer William did a great job.
Reviewed by Sherman Woodley on 02/2024, courtesy of Google
They did a great job on my garage. Works fantastic.
Reviewed by Stewart Pilsch on 02/2024, courtesy of Google
Craig K. came out and did an amazing job!!! When he arrived he was able to quickly determine that the panels he had on his truck were too short (width) for our garage, before taking apart/off our door. He quickly made a call to his supervisor and was able to get the correct door panels, before coming back to complete the install.
After he completed the installation, he walked us through the work completed, gave us an overview on maintenance and connected and trained us on the app.
Craig, we appreciate your service and continued success to you!!! You are a great representative for Precision Door!!!
Reviewed by Andre L Allen on 08/2022, courtesy of Google
I just had 2 garage doors installed by Rick with Precision Garage Doors and it was a great experience. Rick called 45 minutes ahead of his arrival to let me know they were on the way. Upon arrival, Rick quickly determined that he did not have all parts required to complete the installation. Without delay, he called the office and arranged to get all the missing parts for immediate pickup. While one team member picked up the necessary parts, Rick and another technician removed the old doors and prepped for installation. Despite the delays for parts, Rick and team made sure to take the time to do a top quality installation taking no shortcuts. They cleaned up after themselves and left a clean Jobsite, two nice looking, quiet, quality garage doors, and one happy customer. Thanks Rick and Precision Garage Doors for a quality installation of a top quality product.
Reviewed by Mikey Coley on 08/2022, courtesy of Google
The gentlemen showed up on time. They were very informative and did a thorough job of inspecting my old garage door and gave me a list of options to chose from. What took the experience over the top was the pricing and how quickly the billing and project was set up. Jeremy and his assistant were just what the doctor ordered. Your company came highly recommended, but never would I thought I would be this satisfied with the service and level of professionalism. I will recommend Precision Door Service to all my friends and coworkers. Well done. Thank you!
Reviewed by Kemit Muzik on 04/2022, courtesy of Google
Having lost the use if my garage door was my first foray into learning about garage doors. This is my 4th home & I never thought about garage door needs & maintenance!
My tension spring broke & I couldn’t even open the door to get my car out! I did some googling, watched a YouTube video and decided to hire a professional.
I called Precision & the guys were out within 5 hours. While I thought that I needed the spring replacement, they proceeded to educate me on all facets of the working elements of the garage door.
After the education & comparing prices within the three options for total repair & maintenance which they presented to me, I made a decision on what I wanted them to attend to.
They were professional, very cordial, polite, respectful, knowledgeable and understanding my need to fully understand prior to making a decision.
I highly recommend Precision Door Service & these techs dispatched out of the Marietta, GA office. You won’t regret it! *****5 star rating from me!
Reviewed by Les C on 04/2022, courtesy of Google
Called to set an appointment and was seen fairly quickly and the repairmen Jack was prompt, very professional, kind and honest. It was a quick visit that ended up with a complete motor replacement which would have been just a little bit more than the cost to repair my older garage door opener. I was hoping for a more inexpensive fix but I honestly feel better knowing that I’ll have this newer motor with a good warranty. 10/10 recommend Precision Garage Door Service and hopefully you’ll get Jack. He is a great tech and does work awesome work!
Reviewed by Robert Paterick on 08/2022, courtesy of Google
Ryan Adams was a complete professional with his craft of installation of my garage doors. He was precise with every detail and gave me a flawless result. I am very happy with his work and if I ever need garage doors again. I want Ryan to install them. He is a pure example of the old way customer service used to be. Well done!!!!! Thanks! Best experience ever!!!!
Reviewed by Stacey Brown on 06/2022, courtesy of Google
This company did a fantastic job on my special order garage door. It took about two months to arrive, but it was well worth the wait. The installers were friendly and very professional. They took the time to set up my opener to work with my vehicle and the app on my phone. I’m very happy with my door and I recommend Precision Garage Door 100%.
Reviewed by Debbie Smith on 08/2022, courtesy of Google
I backed into the garage door… so I visited their website and found a “Live chat”. Started a chat with a rep, Stephanie. She was very efficient, had only few chat and made an appointment for me right next day. A service manager, Sean Scheiem called me and gave me his arrival time. He quickly noticed the garage door problem, checked parts inventory and he told me that he can fix it on the same day! He was very professional and friendly!
Before I found Precision, I tried to call and text other garage door service companies who advertise “24/7 service” however Precision was the only one reply back to me on weekend. Personally I trust Precision and will call them back when I need a repair again.
Sean, thank you very much for your kindness and quick service!
Reviewed by M S. on 02/2019, courtesy of Yelp
I needed to replace my garage doors rather emergently, and started looking for quotes around 10:30 in the evening last week. Tim from Precision responded via Yelp early the next morning; he also called at 7:30 am to follow up …and was able to come out to give us a quote the very same day! He was awesome – informational, concise, looked at everything and gave us the available options and sent me an email quote within a couple of hours. The doors were replaced 2 days later by a friendly, professional, efficient repairman and they are awesome The price was exactly what was quoted, the work was completed on time, and I could not be happier.
Of note – of the 4 companies I reached out to on Yelp, only 2 responded (Tim at Precision was one). The other response was short and curt, and discouraged me from wanting to do business with them at all. I recommend Precision 100% and will definitely use them again for future garage door needs!
Reviewed by Kim S. on 09/2018, courtesy of Yelp
Let me first begin with I DON’T OFTEN WRITE OR DO MANY OF THESE UNLESS MOVED TO DO SO!! Second let me extend a thank you to Dustin, George & Paige for making this experience pleasant, issue free and the way business is to be conducted!!
For you see, it was Dustin who came back out to recheck and confirm the quote with its correct measurements, equipment needed & necessary to complete the job right (the first time) and correct pricing thus beginning this painless process. Now I must say, this was a simple, all new, single stall, complete garage door system not a complex 3 car stable.
Then, as was told, next day Paige called to schedule my timely install. Again due to simplicity I didn’t have to wait long, but you understand my point.
Lastly comes installation day. Again FLAWLESS. George is the MAN and represents two very important things. 1. DON’T judge a book by its cover!! As a fellow tall, longer bearded and intimidating looking guy, when one takes the time to both put judgement aside and actual pay attention you will see.. 2. he is very nice, a master of his craft, has a methodical process & system by which he works, is efficient and while he himself is quiet, his work speaks volumes and for itself! And his choice in music rocks too.
So let me conclude with this. I’ve waited a week to write this review to have a better overall personal opinion thus far of the new system, its installation, how its held up to the weather as well as its overall performance. I can say as of the date of this post, I am still very pleased with Precision Garage Door, their products and their services. One can only hope this remains true & the relationship continues as such.
Reviewed by Jason Nilges on 02/2019, courtesy of Google
Great company! Dustin did a great job replacing my springs. I highly recommend doing business with these folks.
Reviewed by AJ Shilcoski on 09/2018, courtesy of Google
