Customer Reviews
Willie Walker was very helpful and friendly!
Reviewed by Kylie Bacot on 05/2023, courtesy of Google
I had my first (but hopefully last) experience with Pop-A-Lock today and I had a great experience. I have a keyless entry/push to start car with no spare of course and I lost it in downtown Atlanta so there was no hope in finding it. I called around to multiple places to either receive no answer or be told that they weren’t able to help me. I was frustrated beyond belief because I didn’t want to have to tow my car to the dealership and pay whatever ridiculous amount they gave. I did one last google search and came across Pop-A-Lock and immediately received an answer. The woman was very pleasant and helpful and I didn’t feel like I was inconveniencing her by calling. She assured me that their locksmith could work on my car. She told me I would get a call from the locksmith to get pricing and an appointment time. The locksmith called me, maybe 30 mins later? It was definitely within the hour, gave me a price, and told me he could come out the next morning. This was my only gripe that I couldn’t happen that night but after meeting my locksmith and talking with him, I could understand why due to being a family man and having to get the codes for my car from a connect. Kasey came out the next morning before our scheduled time and was really nice and friendly. He explained the process to me and gave me good tips on how to avoid being scammed by other locksmiths. He was very professional, came in a company van and had on a company uniform (this was important to me because it showed me that Pop-a-lock is a legitimate business). He ended up staying with me for over an hour but it was because there was some difficulty getting the code for my car. Once he began the process, it only took about 10-15 minutes. I was so grateful for him for his frankness, his help, and company during that stressful moment. He even made a key for someone at the home I was at and they were very satisfied that he was able to make a key on the spot and quick, as well. I’ll definitely recommend this company to anyone!
Reviewed by Jay J. on 05/2016, courtesy of Yelp
C peters was awesome. Good communication on his eta and quick service with a smile! Got me into my work van in no time. Hope you get this guy!
Reviewed by Joe Long on 04/2023, courtesy of Google
Technician was very professional and very fast at opening up my car. THANK YOU SO VERY MUCH FOR YOUR QUALITY WORK! I have to say “I Am Impressed” and keep up the good work!
Reviewed by Gerald Washington on 02/2024, courtesy of Google
My friend got us locked outside of his car one winter, and I can tell you: it wasn’t pleasant at all, especially for me. It was getting late when I called around, and not many people were [a] open or [b] going to be there as fast as possible. Thankfully, when I finally called Pop-A-Lock, someone helped us out. Big time. Really thankful to these guys just for that.
Reviewed by Lawson E. on 10/2013, courtesy of Yelp