Customer Reviews
Plumber Pro &Drain were GREAT! The warm greeting I received when I called for an estimate set the tune. I was able to schedule an appointment the day I needed not the date they were available. Dylan Kable arrived on time and was very professional. He allowed me to tell him my issue, assess the issue and provided an affordable solution! I was able to resolve my plumbing issue the next day. If you’re have plumbing issues I highly recommend Plumber Pro &Drain!
Reviewed by Martez Witherspoon on 02/2024, courtesy of Google
Dylan was the technician from Plumber Pro Service and Drain. He was courteous, helpful, respectful, and efficient. He explained all that would be done. He did a great job and cleaned up afterwards. Very satisfied and appreciative. Thanks!
Reviewed by Sherry Davis on 02/2024, courtesy of Google
The service Dylan from Plumber Pro Services was exceptional. He took time to explain what needed to be done. He came at the given time, very courteous, answered questions, cleaned up and went back through the working aspect of the sewage ejection pump. Very much appreciated his assistance and helpful and positive attitude. Thanks Dylan.
Reviewed by ApolloXB on 02/2024, courtesy of Google
I highly recommend Plumber Pro. My problem was easily diagnosed and handled. Everyone I talked to was pleasant and helpful. A++
Reviewed by Angela Welch on 02/2024, courtesy of Google
5 stars all the way!! We had a BIG water bill & could not find a leak! Called another company & they were unable to even put us on the calendar & would “try” to get to us next week! We found Plumber Pro on line & loved their reviews. So we called, long story short, we got scheduled next business day! Brandon was very professional, thorough & communicative! Between phone follow-up, emails & texts the communication & follow-up was EXCELLENT! The leak found & repaired to our absolute satisfaction!! We have found our plumbers!! A big thank you to Plumber Pro, their receptionist, Brandon & Brian!
Reviewed by Carla Crevling on 02/2024, courtesy of Google
I received excellent and fast service from Plumber Pro. The Tech arrived on time, was very knowledgeable and introduced himself. I also received a text message that he was on the way, with his name. I would highly recommend this Company to anyone who needs plumbing services. My toilet now flushes. Thank you
Reviewed by VANESSA JACKSON on 02/2024, courtesy of Google
We thought we had a plumbing leak somewhere so we hired Plumber Pro. Matt came out and inspected everything, and was great about explaining everything to me. I would definitely hire Plumber Pro again.
Reviewed by Brian S. on 04/2018, courtesy of Thumbtack
Initially had Brandon to come out for a smell in the bathroom sink. He came the next day and installed a new sink. He was very courteous and nice. Answered all of my questions. Left the bathroom clean after the installation. I will definitely use them again when I need a plumber.
Reviewed by Chasity M. on 06/2019, courtesy of Yelp
This company managed problems at our home and our office & did a great job. They responded quickly, they were professional, knowledgeable and knew their business unlike many others. I had an initial problem with my first invoice – instead of dismissing me, the owner responded quickly to clarify and itemize their charges. I appreciated the courtesy and professionalism which is a rarity these days & yes, I’d definitely recommend this company for home or industry.
Reviewed by Katherine L. on 05/2019, courtesy of Yelp
We had a horrible sulfur smell in our home and thanks to Brandon R., it’s gone! He identified the problem quickly, scheduled our appointment for when it was most convenient for us, came earlier than they had first schedule which was a huge plus, and fixed our issue quickly and efficiently. Brandon R. was friendly, professional, and left the place cleaner than he found it. We are very happy with the service he provided!
Reviewed by BV S. on 10/2018, courtesy of Yelp
Thank you, Angela, Matt, and Mitch. From the first time you speak to Angela in the office, to Matt and Mitch coming to the house to diagnose and do their work, it was top notch. I definitely recommend Plumber Pro to anyone looking for a great group of knowledgeable and professional people just looking out to help you. Thank you, Sam Ivey, for running a great business.
Reviewed by Donna Swessel on 06/2019, courtesy of Google
My garbage disposal was not working. Michael came out and saw it had come unplugged under the sink (embarrassing). I also had asked him to covert a minimum flow toilet to full flush. He saw I would need to replace the whole toilet if I wanted the change due to the kind it was. I did not want to do that at this time. He did not charge me at all for the visit even though he drove out to my home. I highly recommend this company and Michael as your service tech. Thank you Micheal!
Reviewed by Scarlett Woodward on 05/2019, courtesy of Google
We’ve used Plumber Pro twice now and they’ve been wonderful to work with both times. Michael and Matt were knowledgeable, professional and friendly – they did excellent work for us installing a tankless water heater and PRV. When I had questions after the install of the heater, Michael and Sam (owner) were quick to respond with their answers. I really appreciated their respect and courtesy – I would definitely recommend them and use them again!
Reviewed by Emily Davenport on 04/2019, courtesy of Google
These guys are awesome! I found out I had a pipe leak on my side of the meter in the morning, I called around and the soonest any other place had available was the next day. I called Plumber Pro and they were here and finished with the repair by 3 pm. Excellent service service by Micheal, He was fast, friendly, and he made sure I understood what was going on. Thanks!
Reviewed by Stephanie Vanegas on 03/2019, courtesy of Google
We had a water line leak but no idea where our waterline even was! I called Plumber Pro after another leak detection service based in Gwinnett didn’t call me back, and I’m glad I ended up with them! They quickly identified the pipe, helped me sort through my options, and ended up replacing my 100-year-old water line quickly and at a fair price. We’re very happy with the results and would definitely recommend them.
Reviewed by Kristen Morales on 04/2019, courtesy of Google
Needed an entire re-pipe of our 50+ year old house. Brandon came out, gave us a great quote and got to work as soon as his schedule permitted. He worked a 12+ hour day to get all of our plumbing re-done in a single day. Really good workmanship, communication and flexibility. Would definitely recommend Brandon Hughes at Plumber Pro.
Reviewed by Ricky Zoller on 08/2018, courtesy of Google
Plumber Pro Service is a top notch company! We had a serious water leak And couldn’t go through the weekend without water. They were the only company I could find that was willing to come out on a Friday and Saturday to fix the issue! Their technicians were extremely capable and knowledgeable! The job turned out to be a much bigger fix than was expected, but Plumber Pro Service honored the original price estimate! It’s great working with people who are hard working and honorable. I am a customer for life!
Reviewed by Julian Middleton on 07/2018, courtesy of Google
DJ is worth every penny. He is very knowledgeable of the service he is providing he is very respectful of peoples homes and makes sure he knows exactly what you need and what needs to be done. He works fast and gets the job done in a timely manner. He makes sure to clean up after himself and let you know the progress through the whole experience. He even makes sure after the job is done to make a follow up to make sure you are good. You can 0ay for any service but money can’t buy you the hospitality this man has. I will always call plumber pro and make sure DJ is my plumber everytime.
Reviewed by Joshua Kundla on 06/2018, courtesy of Google
I am very happy with Plumber Pro’s services. DJ and Ethan were so great to work with. They’ve been very prompt, professional, and easy to communicate and get in touch with. I was also happy with their cleanup process, considering I have a very curious 2-year old running around. I will definitely recommend them to any of my friends and anyone who’s looking for plumbing services. Thank you very much!
Reviewed by Georgiana Larion on 04/2019, courtesy of Google
