Customer Reviews

This place and the employees that work here are a gem. Due to back pain I had to have a procedure done. I was apprehensive about going somewhere new with a doctor I didn’t know. However, I am so fortunate my doctor sent me here. Dr. Taylor was so thorough in explaining every step to me. Then before I ever met Dr. Taylor the nurses were so kind and professional that it just blew my mind. Ronald handled my paper work and check in process with great care. Then Dani used her expertise to find my vein when it didn’t want to be found. She was gentle and quick! At the end she provided a snack and water since I had to fast 4 hours prior to the procedure. Lastly, Shemeka followed up after the procedure to make sure I was comfortable and to answer any final questions. If my family or friend Ms ever need to go to a spine facility I would recommend this place. Forget a 5 star rating they deserve a 10!
Reviewed by Valencia Durden on 04/2024, courtesy of Google

I received 2 shots in the summer of 2022 which neither worked for my issues. At my follow up visit, Dr Richardson suggested trying a shot in the SI joint. I told him I would reach out to the office when I was ready and could afford another shot. I called back in Oct of 2022 to schedule the SI joint shot, they told me they would contact my insurance to verify approval and then I would be called to schedule the procedure. I never received another call back regarding insurance or to schedule the procedure. Only received a bill in the mail for a when I called them to set something up, and they never followed up again. Called to get clarification for the bill and was told it was for a “teledoc appt.” Doesn’t seem like a legitimate charge when I called their office and they never did anything to follow up or move forward with the procedure.
UPDATE: After receiving another call it seems there were some miscommunication from both myself and the billing department. Thankful the issue has been resolved, as the overall experience I’ve had with Dr. Richardson and his staff has always been pleasant in the past.
Reviewed by Amanda Huckabee on 04/2023, courtesy of Google

Dr. Matthew Richardson is extremely professional, knowledgeable and experienced. He takes the time to listen to you, explains things in great detail so you understand and is very empathetic. He is a doctor who cares for his patients and their well being. Dr. Richardson and his entire team is remarkable.
Reviewed by Monica E on 11/2023, courtesy of Google

Sandy Springs is so very lucky to have this superior medical group so near. I have been a long-term patient. Dr. Taylor is remarkably skilled, knowledgeable, patient, kind, compassionate, caring and available. In addition to my usual MD, I have had occasion to interact with a handful of the other partners. Everyone else is absolutely some of the very best physicians I have ever had. The staff at the offices is also wonderful. Jada on Dr. Taylors team, is a “stand-out” ! They are quite a rare group in this day and age. I am very grateful for all they have done for me.
Reviewed by e emery on 12/2023, courtesy of Google