Customer Reviews
Gabrelle and his crew did a fabulous job on our hardwood floor. Transforming them from the scratched up, worn look to a brand new look. Thank you Northside Floors. Great job!!
Reviewed by Jay Fogleman on 12/2023, courtesy of Google
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They did a awesome job adding new wood and resanding the existing floors . They were very helpful putting down stains we are very happy with them and plan to use them for our carpet install
Service: Wood floor refinishing
Reviewed by James Searle on 03/2023, courtesy of Google
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I couldn’t be happier with my experience with Northside Floors. Cindy was a delight to work with – professional yet laid back. The installers were on time, polite, efficient, and did a fantastic job. Each person I dealt with was great. The new flooring looks wonderful and has exceeded my expectations. 5 stars from me!
Service: Carpet installation
Reviewed by Tracey Axnick on 08/2023, courtesy of Google
Positive: Professionalism, Quality
Cindy worked with us to provide the best comprehensive value for our floors. Her team worked with us thoroughly through completion, and the quality of the finished product exceeded expectation.
Service: Floor refinishing
Reviewed by Rion Rizzo on 11/2023, courtesy of Google
We had a wonderful experience with Mark Thompson and Northside Floors. Our carpet and hardwood floor was very seamless. Mark explained the entire process thoroughly and met every expectation set for our project. The installers were punctual and professional. I appreciate the care they displayed when handling our furniture pieces. We feel confident in recommending Northside Floors to anyone interested in new flooring.
Reviewed by Greg F on 06/2022, courtesy of Google
Sales visited us with samples and provided a written estimate within a day…the product was ordered and arrived within a week….install was scheduled and the job (3 bedrooms) was completed in a day…the 3 installer team worked fast & efficiently and did a superb job with minimum dust and debris, including the after job clean up…The job included moving the major furniture items…. The owner dropped by for an inspection! Payments were easily made through e-check….and the floors look great!
Reviewed by Joseph M on 06/2022, courtesy of Google
“The team from Northside did an excellent job. They did luxury vinyl floors. Everything came out really well. We didn’t have any complaints.”
Reviewed by Paul G on 03/2022, courtesy of Google
Sales Rep Mark Thompson was a pleasure to work with. A quick response to my inquiry for new red oak flooring…quickly overcoming a pandemic related supplier shortage along with a commitment to a timely install schedule and a responsive follow-up to finishing touches. The Electronic contract and payment system was a breeze, my compliments to their IT Dept. A great choice for hardwood floor installation.
Reviewed by Mark Demaskey on 04/2022, courtesy of Google
Cindy was fantastic to work with! They removed existing tile in our kitchen and replaced with hardwoods and matched our existing hardwoods to match perfectly. They made sure the stain we used was exactly what I had envisioned. They were on time, professional, and did amazing work! Highly recommend and will use again in the future.
Reviewed by Kelly Holder on 05/2022, courtesy of Google
We have used Northside Flooring on two separate occasions for new hardwoods in our upstairs bedrooms and for refinishing hardwoods in our downstairs living space and we have been more than please on both occasions. We worked with Cindy and she was great to work with and easy peasy communications. Also shout out to Brenda in the accounts department for working with us! We have one more space we need work on and we will be calling Northside Flooring to finish it up!
Reviewed by Tonya Bodie on 09/2018, courtesy of Google
I wanted a professional to ensure my new flooring was done correctly, looked beautiful and would last, and my floors were all about the same height. Northside Floors delivered and I am very delighted with the results! My home was built in 1985. They removed badly damaged wood flooring and parquet tiles, added a layer to the existing subfloor and took care of all the squeaks, and then laid 12×24 LVT travertine look planks that will stand up to pets and daily living. Other quotes I received were more and wanted to just go over my wood floors which would have made the floors higher and caused me concern about my doorways. Jaime and crew were fabulous, and did an excellent job installing new subfloor and the LVT. They are perfectionists and have an impressive attention to detail. They worked very hard to ensure that the work was done with the utmost care and quality, and done within the timeframe quoted. Donnie is an outstanding sales/service rep. He was patient while I was deciding on the right flooring, stayed in touch throughout the process, and followed up to make sure I was fully satisfied. I love that Northside stands behind their work and the comfort of knowing if I ever have a concern later I call call them. They also carpeted one room and it looks great! I would highly recommend Northside Floors to anyone looking for any type of flooring that wants an excellent, top quality result!
Reviewed by Katie S. on 08/2018, courtesy of Home Advisor
Donnie always called to keep me informed of the progress of the project. The floor came out beautiful. After I was able to walk on the floor it had a couple of squeaks. They immediately came back and fixed them. They said if I had any further problem to call. Now that is customer service. Very happy with Northside Floors.
Reviewed by Frank N. on 08/2018, courtesy of Home Advisor
I’d like to recognize the installer, Tomico. He was competent and extremely courteous. He communicated very well and answered all my questions. He said things that we didn’t even ask, which was very helpful.
Reviewed by Phill N. on 05/2018, courtesy of Best Pick Report
I always find something wrong with other people’s work but Northside Floors did a fantastic job on every level. HIGHLY RECOMMEND!
Reviewed by ERIC S. on 05/2018, courtesy of Guild Quality
I am not easily impressed, much inclined to write a review. So to get to the point as I would like to read, here is my bulleted review:
1.) I have hardwood floors all through my home( these boards are not made anymore nor available anywhere.)
2.) I had rain damage which ruined part of my main floor
3.) Insurance doesn’t cover this damage.
4.) I called ALL the TOP RANKED flooring companies in Greater Atlanta and NONE of them would help me.
5.) I found NORTHSIDE FLOOR. They came out directly and came up with a solution that was able to utilize good flooring from another part of the house for the seamless repair, and subsitutued new beautiful ceramic tile for a new entry way.
6.) The installer was a true, very Skilled Craftsman, not an everyday Joe with a hammer and a toolbelt.
7.) They did an incredible and very professional job, in 1 1/2 unobtrusive days and my home looks better than new.
8.) The price was Extremely reasonable for the fantastic quality and knowledge of work.
9.) They were the ONLY ones who would come help a neighborhood, with a small job, unlike the rest of the local companies who only do “BIG $$$” jobs.
10.) If you want to support Local Businesses who Demonstrate that they care about being a good neighbor, NORTHSIDE FLOOR is the BEST.
Reviewed by Mark Mueller on 02/2019, courtesy of Google
