I am so glad I called Mr. Rooter. A major leak sprung up,flooding my basement. I immediately started looking for a plumbing service provider, and after doing a bit of research, I found Mr. Rooter to be highly rated. Based on my experience, their reputation is well earned. Jason B. was the service professional who arrived to fix the problem. He showed up in a timely manner, and he quickly was able to find the source of the leak. He kept me abreast of everything he needed to do, providing me with a quote upfront. He showed me exactly where the problem was and quickly fixed it. In talking with Jason, I found him to be very experienced, professional, courteous and knowledgeable. He provided timely, thorough and efficient service. Mr. Rooter is going to be my go-to for all of my plumbing needs.
Reviewed by William Rodgers on 01/2019, courtesy of Google
Mr. Rooter was fantastic from the beginning. It was two days before Christmas and I had family coming in. They responded immediately to my online request and the service provider on the phone was wonderful and very polite. Jim was fantastic! He made sure that I understood what was going on in my house and what to watch for with other things. Thanks Jim and Mr. Rooter!
Reviewed by Trisha Bernstein on 01/2019, courtesy of Google
John was great and got the water heater up and running in my condo on a Sunday morning. He came promptly at the time the dispatcher explained. John was great at explaining the issue, what needed to be done to fix it and the final cost. He went through everything with me once it was completed and left me feeling confident in his work. I would definitely recommend Mr. Rooter and would use them again.
Reviewed by Keitheein Wright on 02/2019, courtesy of Google
I had an issue trying to get a new refrigerator installed. The installers were afraid to disconnect the copper water hose from the old refrigerator because they didn’t want to risk flooding my home. The installers left at 10:30am. I called Mr. Rooter approximately 10:50am. To my surprise the young lady was able to get me an appointment same day and almost immediately! Robert came and saved my day. Within less than three hours I called, Robert arrived and just left. Everyone I came in contact with today from Mr. Rooter was kind, caring and professional. I think I have found my “go to” plumbing company. Thanks Mr. Rooter.
Reviewed by Catherine Hines on 05/2019, courtesy of Google
Very pleased with Jason Johnson’s work. He went beyond the call of duty on a major leak repair. He was able to find what was a very hard leak to locate 4 feet under ground. When he found it he noticed the pipe was galvanized and deteriorating. Once he cut into the pipe he noticed the inside was horribly corroded. He worked up a good price for us to repair the entire line to the house. Once they got into the job they found out the work was going to be much more than they anticipated but they stood by their price. They had to removed sod and plants during the job and replaced it all even though they were not required to. I truly appreciate Jason’s honesty, hard work, and willingness to get the job done right. Highly recommend Jason and Mr. Rooter to anyone.
Reviewed by John C. on 09/2018, courtesy of Yelp
Jeremy was great! Very knowledgeable about his job. He immediately found the problem and fixed it. Would highly recommend him.
Reviewed by Jenny W. on 11/2018, courtesy of Yelp