Great customer service. The expert technician, Bill, fixed all of our problems we had – oven, range, refrigerator doors and icemaker. He was diligent in ordering the correct parts and then following up to make sure all were working. Ali in the office was always very friendly and made sure appointments were made and everything addressed. Highly recommend their service.
Reviewed by Tamara Spafford on 02/2019, courtesy of Google
We recently contacted Mr. Appliance for repairs done for our Sub Zero refrigerator. Ducken & Tim were very professional and friendly. They quickly fixed a minor repair that we were quoted over 2k from another repair company for additional repairs we didn’t even need. I highly recommend Mr. Appliance and we will use them again!
Reviewed by Elizabeth DeKeyser on 04/2018, courtesy of Google
Brian came to our home promptly and worked diligently until he found the problem with our cooktop downdraft vent. He went beyond what routine service would provide and used a unique and ingenious method to fix it. Brian is obviously very talented and experienced in his work and he was efficient, thorough and polite. I will definitely call Mr. Appliance in Alpharetta, GA in the future and request Brian to do any appliance repairs we may need.
Reviewed by ann fontaine on 04/2019, courtesy of Google
The technician Brian was absolutely fabulous! The first visit to determine the problem went very well. Brian was very honest in that he was not familiar with the part but would look into it. A day later I heard back. They asked if I would like the part ordered and when I said yes they were back within a few days making the repair. Brian is very informative, professional, and tidied up where he had been working. Could not have asked for better service. Would absolutely recommend
Reviewed by Ann D. on 04/2019, courtesy of Yelp
Tim was great! Very Efficient and knowledgeable. Quickly brought my 20 years dryer back to life and it is working better than it has in years. Very Happy. I will be using Mr Appliance for all my Appliances going forward!
Reviewed by Steve Cadley on 06/2018, courtesy of Listen 360
Sam was the technician that came out and he was timely, very knowledgeable, efficient, friendly and polite. The management team was also helpful and professional. I would definitely recommend this company to others. The repairs were a bit pricey, but it was worth the money to have it done right. HomeAdvisor saved me the headache of looking for a repair shop that was not a scam.
Reviewed by Deborah M. on 05/2018, courtesy of HomeAdvisor