Customer Reviews
We are very happy with our repair by Mr. Appliance of Greater Atlanta. Jarod scheduled our work quickly, without a week or more delay as most places are doing, and he kept in touch with us on the status of parts that had to be ordered. Robert did our repair and was thorough, conscientious, and very careful. He also checked the appliance after the repair and found an additional issue. He cheerfully took everything apart again and in a way he had to do the repair twice. We will recommend their service to others, and would feel confident to call them again for any of our appliances.
Reviewed by Kathleen Brownback on 03/2024, courtesy of Google
Daniel was very helpful with helping me fix my kitchen vent, I would highly recommend this company and be sure to ask for Daniel
Reviewed by Noah Russell on 02/2024, courtesy of Google
George made two trips to complete the repair of our stove top. He was professional and was only interested in doing the best job possible!
Reviewed by Dan Walls on 03/2024, courtesy of Google
I am very pleased with the Service Tech named Tesfa, very professional, well experienced, and patient. Thank you
Reviewed by Jillian Hill on 03/2024, courtesy of Google
My refrigerator ice maker was broken. I called Mr. Appliance and was very pleased with the service. The professionalism was excellent. The serviceman Sebastian was knowledgeable and informative, he answered all of my questions , was prompt and efficient. I will definitely call this company for any future appliance repairs.
Reviewed by Aaron Law on 03/2023, courtesy of Google
Our Dryer is 30 years old and was having some issues. They came out and fixed it within 30 minutes, also making sure everything else was in good condition. Always friendly technicians. Most of our appliances are decades old and they are always able to keep them working whenever we have any issues!
Reviewed by Meghan Injay on 04/2023, courtesy of Google
George came out to perform a warranty repair on my Zyhper exhaust hood. He was very professional, friendly and extremely knowledgeable. I would definitely recommend!
Reviewed by Reginald Pearson on 04/2023, courtesy of Google
Very experienced tech. Prompt, followed up. Looked for good appliance repair company..,,finally found it. Quality employees make the difference.
Reviewed by Lucy Broos on 04/2023, courtesy of Google
Technician Adam Binder repaired our dryer in a timely and professional fashion. The repair cost was less than the cost to buy a replacement and not nearly the headache. We have already used the dryer several times and it works like a charm! I highly recommend the services of Mr. Appliance.
Reviewed by Kaycee Brown on 04/2023, courtesy of Google
This business is excellent. They have a great system of text communications to let us know when they would arrive. Adam did a great job of fixing our integrated Bosch microwave. He was very knowledgeable and got the parts needed. My husband and I recommend this service.
Reviewed by Adele Cohen on 06/2022, courtesy of Google
The technician was very professional and helpful. Great customer service. I would definitely recommend and will use them if needed in the future.
Reviewed by Wendell Kelley on 07/2022, courtesy of Google
Jeffrey, our professional repair person, was early, thoughtful and intent on finding and analyzing our problem with a leaking clothes washer. He had the part necessary to put things right in his truck and efficiently did so. I would readily recommend him to any of my neighbors experiencing appliance problems.
Reviewed by Thomas Murray on 05/2022, courtesy of Google
George was professional, punctual, respectful, knowledgeable, and thorough! He solve my issue with my new washer and dryer and explained everything in detail. Highly recommend and will certainly use Mr. Appliance again! Thanks George!!
Reviewed by Brett Kelly on 07/2022, courtesy of Google
My representative, Amir, was amazing! He not only fixed our washer, but educated us on regular maintenance. I would recommend this company many times over!
Reviewed by Christina Lynch on 05/2022, courtesy of Google
Our technician (George) diagnosed the problem, explained the repair required and cost, resolved the issue and gave us some tips for ongoing maintenance of our dishwasher. He was professional, friendly, and knowledgeable.
Reviewed by Kev S on 05/2022, courtesy of Google
The service technician was outstanding and was an exceptional professional. Bryan is the ultimate pro–both personable and professional. He explained everything that he was doing in detail and understandable terms, so that I felt very comfortable with what he was doing. I give him a score of 15 on a scale of 1-10. The company, too, have my high remarks for their consumer care who I called to schedule the appointments. I will use them again.
Reviewed by James B on 07/2022, courtesy of Google
Brian came to our home promptly and worked diligently until he found the problem with our cooktop downdraft vent. He went beyond what routine service would provide and used a unique and ingenious method to fix it. Brian is obviously very talented and experienced in his work and he was efficient, thorough and polite. I will definitely call Mr. Appliance in Alpharetta, GA in the future and request Brian to do any appliance repairs we may need.
Reviewed by ann fontaine on 04/2019, courtesy of Google
Sam was the technician that came out and he was timely, very knowledgeable, efficient, friendly and polite. The management team was also helpful and professional. I would definitely recommend this company to others. The repairs were a bit pricey, but it was worth the money to have it done right. HomeAdvisor saved me the headache of looking for a repair shop that was not a scam.
Reviewed by Deborah M. on 05/2018, courtesy of HomeAdvisor
Great customer service. The expert technician, Bill, fixed all of our problems we had – oven, range, refrigerator doors and icemaker. He was diligent in ordering the correct parts and then following up to make sure all were working. Ali in the office was always very friendly and made sure appointments were made and everything addressed. Highly recommend their service.
Reviewed by Tamara Spafford on 02/2019, courtesy of Google
