Customer Reviews
Richard’s performance was truly exceptional. I am deeply grateful for the outstanding service and expertise he provided. The reason I am a loyal customer of this particular store is their consistent excellence in treating me with utmost respect and patience. Richard’s exceptional performance only reinforces my trust in this establishment.
Reviewed by Nicole Tyes on 03/2024, courtesy of Google
Antwan was a excellent professional. I was at the location way longer than I expected. It wasn’t the fault of Meineke. Their part provider was delaying my VW filter. Antwan and the bay employee kept calling and actually went to pick up the part themselves. They kept me informed. I was pleased with the professionalism and service.
Reviewed by B. Parker on 11/2023, courtesy of Google
Good service. I think the guys here are a bit more honest than the guys at the Austel location. My only issue was that there’s no one staffed to answer calls. I believe this location is purely operated by mechanics and that’s fine but I found myself calling and calling. I’m sure these guys get very busy so they need someone on hand to readily answer and expedite calls during operating hours.
Reviewed by Tracy John-Charles on 03/2024, courtesy of Google
Made an appointment for an oil change. Clerk was thorough and transparent about the services and pricing, and allowed me to add a tire rotation as well. Car was finished quickly. Will definitely return.
Reviewed by Rory Bertram on 01/2024, courtesy of Google
Mike the store manager provided outstanding service and was extremely professional. There wasn’t a wait and he didn’t pressure in upselling. The store is under much better management than it was in December!!! I will be returning for his service!! Great job Mike!!
Reviewed by Anonymous on 03/2024, courtesy of Google
Their service is above and beyond my expectations! I had the pleasure of dealing with Meineke recently and was blown away by their customer service. Not only were they efficient and professional, but they also showed genuine empathy towards my concerns. I was 30 minutes late to my 3 pm appointment and couldn’t reschedule for the next day (d/t I’m from out of town). They were able to squeeze me in still. It’s rare to find such dedication to customer satisfaction these days! Meineke exceeded all my expectations. Thank you for making me feel valued as a customer!
Reviewed by Jeremy-Anson Nguyen on 12/2023, courtesy of Google
I was able to get a same day appointment and even earlier than expected . Antoine was very friendly and prompt getting me checked in for service . The tech took care of the issues and I’m very pleased with the service received at this location .
I also like the fact that they provided pics and information about other tech findings. That truly builds confidence as you know that they are not just trying to over-sell product and services you don’t need , instead they show you the issues for you to make the best decision on how to go about it . I felt no pressure and the entire experience was a great one .
Will recommend this meneike location in forest park to friends and family .
Reviewed by IOR787 on 02/2024, courtesy of Google
