They were so amazing! The front staff was so much fun, nice, and full of life. Stephen helped me pick out my glasses, which I loved their selection. The optometrist was sweet and explained everything concisely and simply. They finished filling my prescription in 45 minutes and gave me a free coffee card to go across to iman perk while I waited. When they heard my husband was coming to pick me up, they gave me a 2nd coffee card for him. I will definitely be returning here and recommend this place to any and everyone !
Reviewed by Kristin Lide-Hall on 03/2019, courtesy of Google
Great experience start to finish. The doctor was friendly and answered all my questions. The tech with the short blonde hair was super helpful as well, absolutely nailed the glasses I was looking for. I’m glad to find an eye care office I won’t dread visiting. Thank you!
Reviewed by Scarlett F. on 12/2018, courtesy of Yelp
This is the most comprehensive educational eye exam I have ever received. The office was easy to find, impeccably clean, and the staff was incredibly friendly and polite. I have never had my vision health explained to me so precisely as to what is happening and what I need to do to get to where I need to be. The eye doctor also gave me a pair of contacts to try out and then set me up with a follow up appointment in a week to see how they are working out. This not only saves me money but I feel as though I’ve found a vision office that actually cares about me and my eye health. They explained everything simply and effectively so that I understood EXACTLY what was going on and how to approach my end of things, and I never once felt neglected, lectured at or sales pitched. Everything went so smoothly from the moment I checked in to the moment I left, and I will DEFINITELY recommend this eye doctor to anyone in Atlanta or the surrounding area.
**It may help to note that I have worn glasses since I was 10 years old (I’m now 27) and contacts since I was 14 and have been to more than my fair share of eye exams. Speaking from experience, this place ROCKS
Reviewed by Marcella A. on 07/2018, courtesy of Yelp
This was one of the easiest eye appointments I have made. Their tech platform for scheduling and reminders worked very well. I was seen very promptly. Everyone there was so nice and Dr. Chretien has a great manner. He explained everything to me very clearly. Then I was able to get the exact glasses I wanted.
Reviewed by David P. on 05/2018, courtesy of Yelp
They have the best customer service! I have NOT one negative thing to say about anyone in the practice. I will definitely go back and refer all my friends and coworkers. Great experience!
Reviewed by Zenada M. on 04/2018, courtesy of Yelp
I had my first appt. with at In Focus Eye Center, today, with Dr. Jay Chretien. I chose his office based of reviews online, and I’m glad I waited the two & 1/2 weeks to get in. From the moment I arrived, I was greeted and treated with courtesy and professionalism. The entire staff was extremely nice. Dr. Jay made me feel comfortable, he listened, and thoroughly addressed my concerns as well as made sure that I understood everything he was doing and his findings throughout my exam. I could tell his passion for his job and that really stood out. Steven was also great. He explained my vision benefits, was patient as I selected frames and help me make the best choice. I didn’t feel pressured or rushed, as he let me know that he didn’t work off commission and was there simply to guide and help me make the best choice. I can honestly say that I was thoroughly impressed with the office, so much so that I’m leaving this review. As long as Dr. Jay is in the Atlanta Metro area, he will be my Optometrist.
Reviewed by Shawn M. on 03/2018, courtesy of Yelp
I highly recommend. I visited for the first time for a yearly exam and was amazed at how pleasant the staff and Dr. Song were. Everything, including the tests and recommendations, were explained to me. Dr. Song is extremely knowledgeable and took the time to actually get to know me, unlike other docs that simply run though the routine so they can zip out to see the next patient. I will definitely be returning.
Reviewed by Robert Schenk on 05/2019, courtesy of Google
I have had the most incredible eye doc experience at In Focus. I came in post partum and my eyes had changed for the first time in a decade. Everyone was so friendly and helpful, even after more than my share of appointments. I would drive from anywhere to go back for such wonderful customer service. HIGHLY recommend.
Reviewed by Sarah Beaver on 04/2019, courtesy of Google
Been seeing the doc here for years Bonnie and Steven are top notch to say the least. They have a new doc and she is amazingly sweet and kind. Took the time to get to know me and was very extensive with my eyes. My yearly exam will continue to be with In Focus. Always keeps be over trend and styling. Thank you and keep it up.
Reviewed by John Dingfelder on 12/2018, courtesy of Google
Dr. shopping should be always a pleasure since we pay for what we want, but as a consumers we know it’s not always like that. Sometimes it’s hard to discover a good store, restaurant, a company that gives you what you expected when you paid for the product. That’s why I really recommend “In Focus Eye Center”, reinforcing what has already been said in others reviews “all the staff has a high standard of professionalism”. Very happy with my new glasses!
Reviewed by Humberto Hokama on 10/2018, courtesy of Google
So pleased with my experience here! I scratched my eye after business hours, called Dr. Jay the next morning and he was SO helpful and accommodating. He got me in the office ASAP and made me feel super comfortable as he explained in detail everything he was doing, which, as a patient, I appreciate. I’m on day 3 of the injury now, and because of his care I’m feeling so much better. If he puts this much effort and care into a random injury patient, I can only imagine how helpful and caring he is with every other patient. Plus, his sense of humor and personality are great. The office is convenient, clean and professional too! I 100% recommend him.
Reviewed by Alyssa Kerr on 08/2018, courtesy of Google