We know very little about electrical systems. We rely on professionals. This was a VERY positive experience. Same day service. Electrician, John, fixed the problem expeditiously and gave me a lot of valuable information to help maintain our home’s electrical systems. John was knowledgeable and professional. Will use them again and refer them to friends.
Reviewed by Ingrid H. on 10/2018, courtesy of Yelp
I contacted Mr. Electric on a Wednesday afternoon and had a technician scheduled to be at my home the next morning between 8AM and 11AM. The next morning at approximately 10 minutes to 8, Brian Stack from Mr. Electric was at my front door. I was dreading the cost of having electrical work done on the home that I am renovating due to amount of work that would be necessary. I knew there would be many issues due to the previous owner doing some DIY wiring work that was questionable at best. Brian was very pleasant, asked a number of questions, and jumped right in diagnosing and then providing me with a cost estimate. I am a budget and discount kinda of guy and of course wish the estimate was less than what it was. But Brian explained all options and provided me with necessary information so that I could make a informed decision on what work that I needed to have performed. In reality, the quote was more than reasonable (I did a little research on internet) and that the cost would probably be difficult to beat this particular quote. Brian went to work and spent a few hours baking in the hot sun outside my home to repair my electrical issue. Then, he came inside and went above and beyond and fixed a couple of issues inside my home. I have dealt with many contractors while renovating this house. Brian Stack was the best that I have yet to deal with. I’m not easily impressed, but Brian, you have my trust and I will be calling you again soon to have additional work done. If Brian is typical of Mr. Electric, I highly recommend you seriously consider them for any electrical work you may need.
Reviewed by Dale B. on 06/2018, courtesy of Yelp
We recently used Mr. Electric for a large scope of work at our new home. Dennis Thomas came out and quoted the work and started on it right away! He was extremely patient in answering any questions we had and offered a lot of helpful suggestions for lighting fixtures etc. He completed all of the work quickly and we couldn’t be happier with the outcome. I will highly recommend this company and Dennis to friends and family!
Reviewed by Samantha McCormick on 07/2018, courtesy of Google
There are not enough words to describe the amazing customer service that we received from Daniel Stakes and the team at Mr. Electric. I CAN NOT BELIEVE the effort that was put into solving our problem! Daniel took the time to evaluate the entire situation before he made his recommendation. We talked with Daniel, who thoroughly explained our options, and decided on a plan of action. Daniel had all of the necessary parts with him, on his truck, and was able to start right away. Along the way, we ran into some issues with the control unit for our lights. Daniel took the time to speak with customer service for our control unit and worked with the manufacture to resolve the issue!! HANDS DOWN THE BEST DISPLAY OF CUSTOMER SERVICE I HAVE EVER SEEN!!! I would call the team back for anything I ever needed, in fact they are already researching my next project and working to come up with the best plan of action! WHAT A TRUE HIDDEN ATLANTA GEM!!
Reviewed by Randy Carpenter on 02/2019, courtesy of Google
The electrician explained the whole process and the best way to get the job done. Gave a quote prior to beginning the job. He was thorough and cleaned up everything when finished.
Reviewed by D.M. on 02/2019, courtesy of Listen 360
I LOVED that you showed up on time. That he was extremely knowledgeable and helped me to understand what he was doing. The fact that he was very respectful to both myself and my house. And was interested if I had any other concerns. I would definitely recommend this company to others over and over
Reviewed by J.E. on 03/2019, courtesy of Listen 360
I received white glove service!!! I had a pole and lantern installed in my front yard which consist of digging a trench and wirers. The electrical technician who was David Day came out gave me a up front quote with no hidden charges and fees! He was very professional and represented Mr. Electric well… Mr. Day was prompt and on time, explaining the process step by step, gave me a few options to minimize less damage to my drywall and went over and above his duties by cleaning up the areas where he worked. Needless to say I’m a happy camper and will call on Mr. Electric again for all my electrical needs. I like to go with what I know!
Reviewed by Phyllis Smith on 04/2019, courtesy of Listen 360