Customer Reviews
I recently had the pleasure of working with an exceptional salesman named Dennis. From the moment I contacted Dennis, his professionalism and persistence to making sure I was well taken care of were evident. He patiently listened to my preferences and was very transparent. The entire purchasing process was smooth, and his transparent communication made me feel certain in my decision. Dennis truly went above and beyond, providing outstanding customer service. I highly recommend him for anyone seeking a positive and stress-free car-buying experience.
Reviewed by Alana Bufford on 03/2024, courtesy of Google
I had a great experience with this location. Before I went in I did almost everything online. They communicated via text, my choice, and even provided options and links for me to pick once approved. I went in, filled out documents and asked my questions that were well explained. Normally car buying is such a pain but this was hassle free. Everything was well explained, organized and they worked to get me a vehicle I not only love but is reliability and has amazing maintenance package, paint and interior protection.
Reviewed by Tuesdee Williams on 03/2023, courtesy of Google
Service was excellent. Zero hassle to make a sale. Willing to work with me as a customer. Accommodating on the price. Everyone received a great deal. Did I mention excellent customer service? VW wasn’t my first choice in the list of cars I was considering to buy but the service received initially on this sale was worth it and I look forward to the same level of care as we progress forward in the future.
Reviewed by EL Bizzy on 03/2024, courtesy of Google
My husband and I just purchased an Atlas from Heritage Volkswagen and couldn’t have been more pleased with the great customer service and overall transaction. Our Sales Consultant, Alex Tsankov, was personable, professional, and provided excellent customer service. We were also impressed with the Sales Manager and Finance manager. They all worked together to make our purchase easy and seamless. We will not hesitate to refer this dealership to others. Thanks to Alex and the entire Heritage Volkswagen team!
Reviewed by Tabitha Coursey on 03/2024, courtesy of Google
I would like to leave a review about the wonderful experience I had with the Heritage Volkswagen dealership. And it’s about the work of the awesome salesman named John! He is truly a professional in his field, courteous, attentive to details and simply a friendly person who is very pleasant to communicate with. It’s been 2 months since we bought the car, if we need to know or do anything John always helps. I hope the dealership truly understands the value of such an excellent employee. We are very pleased with the purchase and enjoy it every day. Thank you very much!
Reviewed by Alona Luchkina on 02/2024, courtesy of Google
I had a wonderful experience here after being disappointed by my local VW dealer. I reached out to them Saturday evening, they were closed Sunday, and on Monday night I drove home in my new car. I got a fantastic deal and it was a very smooth process. I am beyond happy with Milton, Corey, and Kyle for the help that they provided. I cannot recommend this place enough. They have earned a longtime customer. I will bring my vehicle here for servicing and buy my next car here as well. It’s further than my local shops but it is worth the trip for the experience they provide. 5 stars!
Reviewed by Eli Kellar on 03/2024, courtesy of Google
Alex and Kyle were the 2 best dealership salesman and finance Mgr I have ever worked with. This was the smoothest car buying experience I’ve had! Thank you both for everything! Love my new ride!
Reviewed by Grace Fisher on 03/2024, courtesy of Google
Both my sales rep and the financial representative worked above and beyond to assist me with my new purchase. Evrrything was done in a timely fashion and they made sure I was confident as well as satisfied with the car I chose. I would recommened anyone I know in the market for a car to visit Heritage Volkswagen in Union City. Make sure to ask for Milton Gresham!
Reviewed by Leah Allen on 03/2019, courtesy of Google
Excellent purchasing experience the other day with Corry… very professional and surprisingly non-pushy, as so many other dealerships seem to be. We feel we were treated very fairly throughout the entire sales process, from the test drive to the negotiations, the paperwork and financing. Sorry even took his time to give us a detailed tour of the amazing service department and all the various areas within, from the movie theater, kids playroom, service area and lounge. We plan to have Heritage Volkswagen of South Atlanta perform all our service needs as the new car ages. Thank you all.
Reviewed by Ty H. on 11/2014, courtesy of Yelp
Just bought a 2013 Passat TDI that I love. I’ve received the best service and price in Atlanta area at Heritage Volkswagen of South Atlanta The entire experience was wonderful thanks to Silvija A. which was very professional, attentive and pleasant person.
Reviewed by Cris B. on 1/2014, courtesy of Google
I purchased my 2006 Jetta TDI from Heritage, the buying experience, the service, has always been exceptional. If your in the market for a VW, go see Tim Lenox at the dealership.
Reviewed by Alfred A. on 1/2015, courtesy of Google
We checked out many dealerships in the area and this place was leaps and bounds ahead of the competition. Very relaxed, no stress experience. The test drives were great and a bit of fun. We plan and hope we can do business with James and Ron again.
Reviewed by Pat T. on 08/14/2014, courtesy of Yelp
