Customer Reviews
I had a great experience with this location. Before I went in I did almost everything online. They communicated via text, my choice, and even provided options and links for me to pick once approved. I went in, filled out documents and asked my questions that were well explained. Normally car buying is such a pain but this was hassle free. Everything was well explained, organized and they worked to get me a vehicle I not only love but is reliability and has amazing maintenance package, paint and interior protection.
Reviewed by Tuesdee Williams on 03/2023, courtesy of Google
I recently had the pleasure of working with an exceptional salesman named Dennis. From the moment I contacted Dennis, his professionalism and persistence to making sure I was well taken care of were evident. He patiently listened to my preferences and was very transparent. The entire purchasing process was smooth, and his transparent communication made me feel certain in my decision. Dennis truly went above and beyond, providing outstanding customer service. I highly recommend him for anyone seeking a positive and stress-free car-buying experience.
Reviewed by Alana Bufford on 03/2024, courtesy of Google
Service was excellent. Zero hassle to make a sale. Willing to work with me as a customer. Accommodating on the price. Everyone received a great deal. Did I mention excellent customer service? VW wasn’t my first choice in the list of cars I was considering to buy but the service received initially on this sale was worth it and I look forward to the same level of care as we progress forward in the future.
Reviewed by EL Bizzy on 03/2024, courtesy of Google
My husband and I just purchased an Atlas from Heritage Volkswagen and couldn’t have been more pleased with the great customer service and overall transaction. Our Sales Consultant, Alex Tsankov, was personable, professional, and provided excellent customer service. We were also impressed with the Sales Manager and Finance manager. They all worked together to make our purchase easy and seamless. We will not hesitate to refer this dealership to others. Thanks to Alex and the entire Heritage Volkswagen team!
Reviewed by Tabitha Coursey on 03/2024, courtesy of Google
I would like to leave a review about the wonderful experience I had with the Heritage Volkswagen dealership. And it’s about the work of the awesome salesman named John! He is truly a professional in his field, courteous, attentive to details and simply a friendly person who is very pleasant to communicate with. It’s been 2 months since we bought the car, if we need to know or do anything John always helps. I hope the dealership truly understands the value of such an excellent employee. We are very pleased with the purchase and enjoy it every day. Thank you very much!
Reviewed by Alona Luchkina on 02/2024, courtesy of Google
I had a wonderful experience here after being disappointed by my local VW dealer. I reached out to them Saturday evening, they were closed Sunday, and on Monday night I drove home in my new car. I got a fantastic deal and it was a very smooth process. I am beyond happy with Milton, Corey, and Kyle for the help that they provided. I cannot recommend this place enough. They have earned a longtime customer. I will bring my vehicle here for servicing and buy my next car here as well. It’s further than my local shops but it is worth the trip for the experience they provide. 5 stars!
Reviewed by Eli Kellar on 03/2024, courtesy of Google
Alex and Kyle were the 2 best dealership salesman and finance Mgr I have ever worked with. This was the smoothest car buying experience I’ve had! Thank you both for everything! Love my new ride!
Reviewed by Grace Fisher on 03/2024, courtesy of Google
