Customer Reviews
I had questions but I was rushed through appointment- I didn’t/wasn’t able to ask questions or address my concerns timely. I’ve been a patient of Dr. Brown for 27 years and have referred many women to him (including my daughter – he delivered my grandson) but I wanted/needed at least 5 minutes to ask questions I didn’t get to ask……maybe next year
Reviewed by Stacey Coleman on 04/2024, courtesy of Google
I’ve been attending Dr. Brown’s office for about 15 years now and I’ve always had great experiences with all staff members. Never a dull moment with these guys, I love everything about my OBGYN
Reviewed by Shantecia Burks on 03/2024, courtesy of Google
I had a great experience first time going here
Reviewed by Victoria Zambrana on 03/2024, courtesy of Google
Visit was such a pleasure
The staff was so accomodating
The facility was clean
Dr Pichardo was awesome
I really appreciate the entire experience
Reviewed by Lynda Hernandez on 04/2024, courtesy of Google
The short version of this: Dr.Brown’s indifference towards his patients needs when they require more than a passing glance led to an infection that almost killed me and could have been easily avoided. This is a pattern he has a reputation for among other doctors.
After a month of carrying retained product from a miscarriage, and over a week of reaching out to GYN-CARE about escalating infection symptoms, I was admitted to Piedmont hospital for sepsis and an emergency D&C, following 3 ER visits in a week. It resulted in 4 days at the hospital, a 45,000$ bill, and physical weakness I am still recovering from weeks later. And I am lucky to be alive. My situation was literally life threatening, but also easily avoidable had Dr. Brown cared enough about my situation to inconvenience himself to act.
Please consider my experience at GYN-CARE if you are considering becoming a patient, especially if you are pregnant:
To begin, Dr. Brown practices out of Emory. You may then wonder why I was at Piedmont ER? The answer is, when I was finally able to get in to see him the day I developed a fever from infection, he told me to go there “because the wait times are shorter”. Small convenience he also would not be taken away from his office by being called in to care for me there as well.
It made sense to me at the time, and I had a fever of 102, elevated heart rate and low blood pressure so I certainly didn’t want to wait. But when I showed up at the ER barely able to walk and remember my husband’s phone number, they admitted me immediately because I was obviously an emergency case (Emory would have done the same). The doctors asked me, “does your doctor practice here? …then why are you here?” Because as I learned, if my doctor sent me, if at all possible they should be trying to see me. They (should) know my case better than some random doctor who’s just met me. And when it’s an emergency, that really matters. As I explained what had happened I mentioned Dr. Brown by name, and they immediately grew visibly frustrated. It turns out, they KNOW him because he has a reputation for “dumping”, in their exact words, patients like me on their ER’s doorstep so he doesn’t have to deal with them. Later during my stay I was speaking with one of my nurses about what had happened, and when I mentioned him in passing SHE TOO stopped the conversation with a visceral reaction when I mentioned GYN-CARE, because she had treated so many patients of Dr. Brown.
The OB/GYN doctors at the Piedmont ER (they were in private practice for 30 and 40 years, respectively) went out of their way to come visit me in my room at multiple points throughout my visit, to emphasize that the treatment I received at GYN-CARE was unacceptable in their eyes, to say how 10 years ago this would have been a malpractice lawsuit, to say I never should have reached this point had I had proper care. They went out of their way to explain what I should expect from an OBGYN practice and emphasized I should find a new provider.
Should you choose to be a patient of Dr. Brown’s, you are rarely going to actually see him. You will see a nurse instead. He is not going to be familiar with what’s going on with you (he had no idea of my situation when I saw him with fever, despite reaching out to the practice for over a week about escalating infection symptoms). There is also no way to get in touch with anyone, not even a nurse at the clinic, if you have any complications or medical concerns outside of M-F, 9-5 business hours. Especially if you are pregnant, this should be a huge red flag.
I originally chose GYN-care because of its outstanding rating on Google. The best I can say is, read the 1-star reviews. It’s not just crazy people or complaints about how much they have to pay. The ER doctors and nurses at Piedmont KNOW Dr. Brown by name, because of the number of patients they’ve dealt with where he has chosen to not follow through with their care. I think that says quite a lot. This is a doctor who puts himself before his patients. Don’t put your life in his hands.
Reviewed by Regina Serrano on 04/2024, courtesy of Google
I have been with Dr. Brown as a patient for 17 years. His office staff is friendly and professional, the wait time is never long, the office is always clean and the care is excellent. Dr. Brown has a great bedside manner, cares about you as a person and not just a patient, is always using updated practices, gives you current information, and he helps you to make the best decisions. I would never go anywhere else.
Reviewed by Arleen Revely on 11/2018, courtesy of Facebook
I had a great experience with Dr. Brown. He eased my anxiety. Easily scheduled surgery, which was minimally invasive and recovery was smooth. I am really grateful for his skill and care.
Reviewed by Satisfied Client on 10/2018, courtesy of Health Grades
Dr. Eric Brown, is a very GENTLE Ob- Gyn. I am very sensitive and I barely felt anything for my pap screen. He is professional and made me feel at ease. He also removed an IUD when another Ob-gyn said they couldn’t find it. He saved me from having to go to the hospital and have the IUD surgically removed! He is a skilled doctor.
I noticed some negative statements from other reviewers, however, my whole overall experience was positive. The front desk was nice, personable and professional. From my weigh in to labs- the whole staff was great! I love the clean and nice lobby and office space .
It’s great to have an obgyn who is INTOWN and experienced!!!!
I highly recommend him!
Reviewed by Terea S. on 11/2018, courtesy of Yelp
Dr. Brown and his staff are absolutely awesome. I have be his patient for about 2.5 years, however the service hasn’t decreased, it has gotten better. Dr. Brown listens to your concerns and is really passionate about what he does and that makes a difference. His staff is friendly, competent, and professional which seems to be quite difficult to find these days especially in the medical profession. I am satisfied with my service and all I ask is that the excellent service continues!!
Reviewed by KayBee Storm on 01/2019, courtesy of Google
Dr. Brown is an amazing doctor, he delivered both of my children. He was my doctor for over 10 years he made me very comfortable and answered any and all questions I’ve had over the 10 years. I miss having him as my doctor, my employers insurance is Kaiser. If I ever needed an outside opinion, I would go to doctor Brown and pay out of pocket.
Reviewed by ABW on 11/2018, courtesy of Google
Dr. Eric Brown is a GENTLE, skilled, professional doctor. I couldn’t have had a more pleasant experience! A previous ob-gyn tried to remove an IUD and couldn’t find it, even after the ultrasound. However, Dr. Brown, removed it so easily! He saved me from having it surgically removed, as I was told by the Previous obgyn!
He is gentle- I barely felt anything during the Pap! Awesome!
Professional and personable staff, beautiful office space.
Will take my daughter to some of the women assistants so she can be checked.
Reviewed by Terea Stewart on 11/2018, courtesy of Google
The nurse practitioner Shawanda Marshall is very caring and compassionate. I started going to Dr. Brown and Shawanda last year. Unfortunately that pregnancy ended in miscarriage. Shawanda did alot to help me through that difficult time. I’m now pregnant again, and because of Shawanda’s care, I wouldn’t trust anyone else to take charge of my prenatal health. Most of the staff is new, however, there is an MA there who makes you feel like y’all are friends. She’s been there for years, love her too.
Reviewed by Paige Anderson on 02/2019, courtesy of Google