Customer Reviews
Adam was right on time bringing the pane of glass for my window fix. He had it installed and all cleaned up in less than an hour. I’ve had trouble finding anyone who would just replace a pane of glass. It was great to find Adam and Glass Dr.
Reviewed by Tina Dahlgren Wood on 03/2024, courtesy of Google
Great service! John made the job easier by bringing the transom windows to me in advance so I could paint them. This saved me from climbing a ladder on a steep ledge to install.
Reviewed by grady brown on 03/2024, courtesy of Google
Got an appt quickly, technician was prompt, friendly , experienced, clean. Did a great job!!
Reviewed by Betsy Wiens on 03/2024, courtesy of Google
It took me over 4 months to find a reputable company to replace my “side-light.” I saw a Glass Doctor van servicing another home in my neighborhood and chased it down for a photo. I called, explained what I needed, was directed to their site for samples and set an appt for an estimate. There was a little mis-communication over the number of sidelights I wanted replaced. But the work was completed in a timely fashion and under budget.
Thx, K$
Reviewed by Keith Spelmon on 03/2024, courtesy of Google
The process for getting a broken window pane was very easy to schedule. Took a picture, sent it in and got a quick quote. Scheduled very quickly, showed up on time and repaired the window. Technician was very friendly and efficient. What more could you ask for?
Reviewed by tara lawson on 03/2024, courtesy of Google
Two days from estimate to installation of
10 double-hung windows. Billy and Adam were excellent.
Reviewed by Paul Neitzel on 03/2024, courtesy of Google
Prompt, Courteous, and Professional
Reviewed by Ed Aaron on 03/2024, courtesy of Google
A reliable company owned and operated by professional people. Friendly staff! Brand new trucks ready to come to you when you need them the most. All Glass Doctor’s trucks are equipped with up-to-date tools and technology just to meet your needs and exceed any expectations. Guaranteed! I personally recommend Glass Doctor to anybody who needs to get any projects repairs or glass replacements done right the first time.
Thank you, Glass Doctor !!
Reviewed by William MacKenzie on 03/2024, courtesy of Google
Needed Some Window/Glass Replacement ASAP!” Glass Doctor & David Ramirez Did an Incredible Job. Completed the task a day ahead of schedule. Prices are very reasonable, customer service amazing…would recommend Glass Doctor in Norcross with 100% confidence!
Projectman
Reviewed by PjM “Projectman” on 03/2024, courtesy of Google
Jonathan came out today and replaced the glass in two windows that had become fogged. It was a little tricky because they were fixed pane and it hard to remove the glass, but he took the time necessary to do a great job. It was easy to schedule the appointment with Glass Doctor and they were very professional to deal with.
Reviewed by Heather on 10/2022, courtesy of Google
Went on website on my phone, filled out forms, submitted. Got back fair quote, they called & scheduled a time to work. I put down a small $ deposit & paid balance when work was done.
Clean, simple, effective.
Reviewed by Chris K Little on 10/2022, courtesy of Google
Clinton did a great work replacing my fogged window panes; professional, efficient, and friendly. I have used Glass Doctor to replace fogged windows several times. I have always been pleased with the service and results.
Reviewed by Nick Zahorchak on 09/2022, courtesy of Google
Everything went as scheduled. Our exterior glass for the window came in early. The only negative was I was not given the time frame from when they measured to when the glass would arrive. In the end it worked beautifully.
Reviewed by Debbie Slotten on 11/2022, courtesy of Google
I had my window glass replaced in my home and the service was excellent from the call center to the actual glass specialist. Bill Culpepper was very professional and so quick in installing the window back. I highly recommend and will use them again.
Reviewed by Sarah on 10/2022, courtesy of Google
Competitive pricing, High quality products / install and a great staff! They did everything they said they would and were very professional. I would highly recommend Glass Doctor for all of your glass needs. We had glass doors installed in 2 of our showers. Couldn’t be more happier with the overall service and end product. GREAT job!!
Reviewed by John Phillips on 09/2019, courtesy of Google
Excellent work. Very professional, knowledgeable staff and reasonable prices. We’ve had broken windows in the past that we tried to locate a handyman with the skills to repair glass panes and in the end it cost us more without the quality of work and a lot of time wasted. Save time and money – go straight to the glass professionals!
Reviewed by Marisa Davis on 04/2020, courtesy of Google
I would highly recommend Glass Doctor as your professional contractor for all window and glass repair. The quality of service they provided exceeded my expectations. Their timeliness and ability to work through critical COVID-19 times rated high on my list. You won’t be disappointed!
Reviewed by Lisa Drayton on 05/2020, courtesy of Google
I had 5 windows(10 panes) add 1 set of French door glass replaced rather than replace the entire windows/doors. it was about 1/2 price of replacement windows/door plus I did not need to disturb the security sensors Hayden was very professional and carefully measured the window glass to be replaced. Only took the installer 2 hours to do it all. I can feel the difference in heat gain already and less glare. I will be doing another 5 windows in the future. Very happy with Glass Doctor.
Reviewed by Doug McFalls on 02/2019, courtesy of Google
I met with Billy Culpepper today and he came to replace a glass door for my business. He called me when he was en route, gave me a rough estimate of his arrival and he also brought options in case my door wasn’t the standard size along with the prices for each. Overall I am super happy with the results. He was quick to fix it and made sure to do a thorough job!! He also swept away the broken glass and took the entire box of broken glass that I previously swept up before his arrival!! On top of that, he actually tested a part of the glass he installed to show me the difference in the laminated glass vs non-laminated glass!! Thank you so much Glass Doctor for being affordable, fast, and for coming literally 30ish minutes after I called!
Reviewed by Joon Park on 09/2018, courtesy of Google
From the start, this experience was wonderful. Both, the representative that took my initial call and the individual who called to schedule visits, provided me with detailed information and answered all of my questions.
My technician, Andrew, was great. He set expectations from the beginning and provided us with all needed information. Even though this service was for a single piece of glass, he provided us with thorough information and communicated at each step. I really appreciated how courteous and thoughtful he was about the work space(cleanliness, noise, etc.). As someone who works in residential & commercial service industries, my standards for service professionals are high. My experience with Glass Doctor was quite pleasing.
Reviewed by Dariun L. Maxwell on 05/2018, courtesy of Google
I had a great experience with Glass Doctor. I called 10/24 because I needed a single pane of a double pane sliding glass door replaced. I had received another quote and thought it was a bit high. Glass doctor was $230 cheaper. Yes, you read that right! The scheduling lady was friendly and fast. The technician came out the next day and was very friendly, quick and professional. He also didn’t keep me waiting around all day. I would recommend this company to anyone.
Reviewed by Brittany Brady on 11/2018, courtesy of Google
The customer service here is outstanding. The people were friendly, attentive and did a great job replacing my windshield. I recommend Glass Doctor to anyone.
Reviewed by Chris B. on 01/2019, courtesy of Yelp
John is very responsive and reliable. I needed several custom ordered glass pieces cut (11 pieces!!!) and he scheduled a time to come by and measure, presented a fair quote and gave me an estimated time of delivery and installation. He did an excellent job on the glass cutting, delivered in a timely fashion and installed everything beautifully.
In addition, John is courteous and down to earth.
I needed him for custom glass, but understand he also does extensive installation of shower doors and other glass projects
I can’t recommend him enough!
Reviewed by Brandi P. on 03/2019, courtesy of Yelp
I contacted Glass Doctor on a Thursday and someone was at my door on the following Monday to estimate and fix my cracked window pane–excellent response time. I accepted the estimate and the job was done immediately. The job required access to the second floor of my house from outside and this presented no problem. The job was done quickly and was a beautiful piece of work. I highly recommend Glass Doctor for their outstanding professional work–great job!
Reviewed by Adrian Paulet on 04/2019, courtesy of Listen 360
Carlos was great. He was professional and on time for our estimate. On the say of the install, another job ran long and he called several times to let me know when he would be there. Job was completed quickly thoroughly and cleaned up perfectly.
Reviewed by K.M. on 04/2019, courtesy of Listen 360
