Customer Reviews
BEST BODY SHOP!!!!
After the first time I came to these guys, I swore I’d never go anywhere. They get ALL of my business. Their standard is EXCELLENCE, and that’s what they deliver. Knowing that GERBER is fixing my car is one less thing to worry about. At other places I’ve had to go back multiple times for substandard work. Unfortunately, I’ve needed these services more than I like to admit, but when Gerber does the work, it’s always perfect the first time. I would have to imagine that if there WERE a problem, fixing it would be just as nice an experience. They are DEFINITELY about customer satisfaction. Because of their work, I would be inclined to trust any GERBER body shop. But if I’m in Atlanta, these are the only folks touching my car.
Thanks Mike!
Reviewed by Jesse Dodd on 03/2024, courtesy of Google
The whole staff was amazing. Very friendly and professional! This is a rare find in today’s customer service world. Thank you all!
Reviewed by RossVegas on 12/2023, courtesy of Google
Everyone was professional. I will never go to another repair shop. The tech who fixed my car was resourceful and innovative. The part was unavailable by the car manufacturer, so he thought outside of the box to get the part I needed and got my back in my car. When they returned my car, it was so clean and pretty just as it was when I purchased it.
Reviewed by Kenyetta Wilson on 02/2024, courtesy of Google
Gerber has the best customer service! We were amazed at the constant updates we received during the repair process, the front desk folks really care!!
The staff in general is very professional and the price was fair considering the damage to our car.
Reviewed by LL on 03/2024, courtesy of Google
Getting a car repaired through an insurance company can be a frustrating process. Zach and Chip made the process much easier. The bumper on my car was replaced in under 24 hours, plus they dropped my car off at my job in midtown once it was done AND returned the rental to Enterprise. This saved me at least an hour and a half that I would’ve had to take out of my busy work day.
Gerber also went above and beyond to fix my rear view mirror that came loose during my accident. I knew the insurance company would have an issue with causation because I got hit in the rear, but Gerber graciously took care of it and saved me from having another dreaded conversation with the claims adjuster. I truly appreciate their professionalism and highly recommend this location to anyone needing collision work done on their car!
Reviewed by Taylor Middleton on 02/2019, courtesy of Google
On 10/13/14 some dummy from out of town decided to turn from the wrong lane as I passed him – literally 40 yards from Atlanta Import Collision Center. Through the course of repairs I spoke with Jodi, Samantha, Anthony, and Dwayne. All 4 were extremely nice, accommodating, and helpful.
I was able to look at my car before it was put in for paint and the shop is huge and can accommodate a large volume of vehicles. After a week, my car was repaired which to me was a short amount of time considering the almost $6500 worth of damage that was done. A few days after I picked my car up I noticed a few things that weren’t quite right (paint splattered in the fenders, retaining clip missing from the fender – nothing that was really a big deal). I called Atlanta Import and they were extremely apologetic and determined to make everything right and more importantly to make me happy. I dropped my vehicle off and they hooked me up with a rental.
While they had my vehicle again I decided to have repair work done from an accident prior to my purchasing the vehicle (really shoddy paint work). Atlanta Import gave me a reasonable quote and allowed me to keep the rental while those repairs were done as well.
I’m a customer for life. If I could give them more stars I would.
Reviewed by Alana R. on 11/2014, courtesy of Yelp
