Customer Reviews
Positive: Professionalism, Punctuality, Quality, Responsiveness
I had an absolute excellent experience with Foundation Workx. I purchased my home in Feb 2021, and I discovered that my floors were seriously sagging in several spots (my inspector did catch this but I bought at the height of a sellers market). I had another big name company install the encapsulation, sump pump and dehumidifier. It was such a poor experience that I waited to put in footers and beams that was desperately needed. I finally was over the six flags roller coaster floors in my home that I put a post on the Nextdoor app and a neighbor recommended Foundation Workx. Brian came out and looked at my foundation/crawl space, and there was no extension presentation afterwards that took up my time. He was not pushy, and the quote was returned within a day and it was a really fair price. His guys got to me fairly quickly (this was luck, I’m having other work done to my home and it’s taking weeks to get anything done) and they were very professional. They were able to lift my sagging floors an inch. That sounds small, but I feel so much more secure standing in my home already now that the support beams are secure. I could not be happier with the job! I highly recommend using Foundation Workx for any and all basement/crawl space projects.
Services: Foundation repair, Foundations
Reviewed by S C (Snycoop24) on 02/23, courtesy of Google
Positive: Professionalism, Quality, Responsiveness
Brian and Luis and their team completely transformed our crawlspace. They followed our engineer’s report and built a large retaining wall, installed steel supports, created a drainage system, and installed a sumppump and ground cover. I received numerous estimate for this work, but Foundation Worx’s estimate and plan of attack was fair and comprehensive.
Services: Foundation repair, Waterproofing, Foundation drainage
Reviewed by Nick May on 02/23, courtesy of Google
Twice. 2 years apart I requested an estimate and after coming out to see the property- never received an estimate. Contacted them numerous times and still no estimate. Most recently. Upon multiple calls and emails – was told the person handling my estimate was out of office – medical leave (something like that) and the back up was backed up. a horrible reflection of what their work woukd reflect. Contact DRITEK FOUNDATION SOLUTIONS – beyond professional!
Reviewed by Julie De Jesus on 08/23, courtesy of Google
Still frustrated about spending $15K then told had to get Gutters AFTER THE FACT TO FIX FLOODING AND MAJOR CRACK IN CEMENT BLOCK WALL ISSUE… (which we have done roof and gutters) NOPE… Properly sealing around base and actually watching and checking behind your crew may have helped. Even giving us an ACTUAL ESTIMATE FOR REBUILDING ENTIRE WALL BEFORE THIS may have worked. Husband has called I have EMAILED George numerous times!!!
Reviewed by Andrea Weldon on 01/24, courtesy of Google
My initial call was answered promptly. They came to the house as promised. They were on time and professional. Gave me solid advice that I could move forward with in making a decision and did all this again, professionally. Wish more companies were like them.
Reviewed by Tim Barnes on 01/2023, courtesy of Google
Brian and Luis and their team completely transformed our crawlspace. They followed our engineer’s report and built a large retaining wall, installed steel supports, created a drainage system, and installed a sumppump and ground cover. I received numerous estimate for this work, but Foundation Worx’s estimate and plan of attack was fair and comprehensive.
Reviewed by Nick May on 03/2023, courtesy of Google
What a tremendous experience I had with Foundation Worx! I purchased an older home with some structural issues and repairs needed for the foundation, and had four different companies come out to give assessments after a structural engineer’s report. Of the companies, Foundation Worx not only gave a reasonable quote, but were respectful, helpful, and informative throughout the process, never attempting to upsell or undermine the structural engineer’s report, and communicating quickly and efficiently throughout the process. When there was a technical hiccup with online payment, the main office was helpful and prompt in helping resolve it. I’m so pleased I chose Foundation Worx and so grateful for their professionalism and efficiency.
Reviewed by Lauren Jean Truman on 03/2023, courtesy of Google
I had an absolute excellent experience with Foundation Workx. I purchased my home in Feb 2021, and I discovered that my floors were seriously sagging in several spots (my inspector did catch this but I bought at the height of a sellers market). I had another big name company install the encapsulation, sump pump and dehumidifier. It was such a poor experience that I waited to put in footers and beams that was desperately needed. I finally was over the six flags roller coaster floors in my home that I put a post on the Nextdoor app and a neighbor recommended Foundation Workx. Brian came out and looked at my foundation/crawl space, and there was no extension presentation afterwards that took up my time. He was not pushy, and the quote was returned within a day and it was a really fair price. His guys got to me fairly quickly (this was luck, I’m having other work done to my home and it’s taking weeks to get anything done) and they were very professional. They were able to lift my sagging floors an inch. That sounds small, but I feel so much more secure standing in my home already now that the support beams are secure. I could not be happier with the job! I highly recommend using Foundation Workx for any and all basement/crawl space projects.
1
Reviewed by SC on 03/2023, courtesy of Google
I used Foundation Worx to address foundation issues at our home. We had horizontal cracks and bowing in the blocking in our basement. Anytime there was a moderate rainfall, water ran into the basement, and it was always damp. I selected Foundation Worx against a national competitor as their solution was a more permanent one. It would address the root cause and provide a permanent fix instead of band-aiding the issue like the national group wanted to do. The scheduling and overall project length were much longer than I wanted, but they let me know ahead of time that the seasonality (work was done in winter) impacts the overall timeline. Most importantly, my basement is now dry, the bowing has been straightened, everything is reinforced, and I’m confident I won’t have any issues again in my lifetime. The crew that did the work was very professional, courteous, kept me in the loop, and answered the dozens of questions I had. They went the extra mile to save a few plants and restore as much lawn as possible after the excavation. I really enjoyed them, they are a good group. I don’t plan on moving, but if I ever buy another house that has foundation issues, I’d use Foundation Worx again.
Reviewed by Jeremy Sciranko on 04/2019, courtesy of Google
We had 4 floods in our basement and garage and had multiple people come check it out. Jonathan was the only one that I felt like was there to truly solve the problem and not just sell me something. We ended up going with an interior drainage system. They were able to do the work right away so we didn’t have to worry about more flooding over the holidays. The crew was prompt and very professional. The price was fair and now I have a dry basement. If you are looking for an honest company that will do what they say they will do, when they say they will do it, go with Foundation Worx.
Reviewed by Megan Kyle on 10/2018, courtesy of Google
I’ve had two different waterproofing companies try to fix my problem and neither of them took the time to truly diagnose the issue, until I called Foundation Worx. Not only did they diagnose the issue quickly, they repaired it within a week. It is not that often that you can find a reliable, prompt, and professional service that does great work. I highly recommend Foundation Worx.
Reviewed by Tyler B on 08/2018, courtesy of Google
Foundation Worx tackled a foundation settling issue for us recently. Our circumstance involved piers and tie-backs that was further complicated by very limited access. Each challenge was met with a well thought out and cost effective plan. They communicated with us often which greatly helped ease our concerns. Everyone we dealt was responsive, competent, professional and a pleasure to be around. Once the job was completed they would check in periodically to make sure we were happy. I cannot say enough good things about Foundation Worx and I highly recommend them for any foundation problems you may be experiencing.
Reviewed by Gary Motley on 06/2018, courtesy of Google
Called Foundation Worx for help with apparent setting and movement within our house. He came out and went through every aspect of our home, top to bottom and finally came to the conclusion that it was likely a structural issue rather than a foundation or ground water related issue. While we don’t have a final answer to our problem, we have been pointed in the right direction, which is equally reassuring.
Reviewed by Marshall Herington on 03/2019, courtesy of Google