Customer Reviews
The new 2024 Mustang was the best Vehicle I have ever bought. The team at Five Star and David Slen were all very helpful and incredibly nice helping me find the vehicle I wanted. They had given us a great deal , cleaned the car, and had it all ready to go when we went to purchase the vehicle. The purchasing process didn’t take long at all and we’re in and out in no time. Five Star has always been nice with us whether it was buying a vehicle or getting to checked out at the service department. Me and my family appreciate all that you have done for us.
Reviewed by Jayden Bateman on 03/2024, courtesy of Google
Absolutely the most easiest purchase by far. Michael Allen was phenomenal to work with. We got a great deal and the trade in process was simple. Communication was definitely and A+ and everything was ready to sign and go upon arrival. If you’re looking for a legitimate salesman on exceptional vehicles GO HERE and see him!! ( Michael Allen) Thanks for the easiest transaction possible!
Reviewed by Ashley Ritch on 03/2023, courtesy of Google
Dealership Sales Consultant David Slen was awesome and excellent explaining and showing me the experience of using the Ford F-150 that i bought at Five Stars Stone Mountain Ford. General Manager Michael and David Slen worked hard to get me a good deal and I was very satisfied and happy entirely with the pick up truck. Got a good deal and highly recommended to friends and family. Great dealership to do business. I would come back in future. Thanks for your time and hope you more successful with business going forward.
Reviewed by The Vo on 03/2024, courtesy of Google
Great experience w Michael Allen at Five Star Ford! My husband and I visited the dealership on 3/30/24 to price a pre-owned F150. Michael was top tier-he never pressured us, didn’t stalk us around the lot, and answered questions honestly. I appreciate the personal rapport and ability to talk numbers and life experiences. I wasn’t comfortable w the first deal and my husband and I left to think things over. We returned later that evening and Michael was abt to get the deal we wanted for the F150. From making the deal to signing finance docs-all interactions were professional w a touch of personal. Would recommend Michael Allen & Five Star Ford to anyone who’s in the market for a new vehicle
Reviewed by Michelle West on 03/2024, courtesy of Google
Richard was excellent. He walked us through the entire process and went above and beyond our expectations in factory ordering the exact model and options we wanted. He was patient and answered every single question we had. His follow-up during the weeks we waited for deliver were outstanding, letting us know where the vehicle was in the process of ordering and building. Larry, the manager, was also helpful and engaged with the process from the beginning.
During the delivery Richard went over everything clearly and even went out to the vehicle with us to give us a “tour” of the vehicle. They made the whole process easy and enjoyable!
Reviewed by Greg H. on 1/2014, courtesy of Yelp
Excellent service! I had a great time there. Mike Babigian is the best salesman I have ever seen and also a person who can be trusted. He really cares about his customer and always tries his best to make his customer feel comfortable. I highly recommend this dealer and Mike Babigian.
Reviewed by Felix K. on 1/2015, courtesy of Google
he BEST CAR BUYING EXPERIENCE EVER!!!!! I purchased my 2015 Ford Explorer from Tyler Ford. He was the best associate I have ever had the pleasure of doing business with. We found the exact vehicle we were looking for and he did not attempt to sell me more than what I needed. The dealership was able to provide the best trade in for my old vehicle and the best low bottom pricing without any hesitation. Mr. Ford was very upfront and honest from the start. He discussed the different options of financing that was available without “playing with the numbers” or hiding any details. I have had many terrible experiences with the Five Stars in my area but this was the Five Star I can be proud to do business with. I wish y’all were closer to me but was way worth the 2 hour drive. Please do not hesitate in buying the best vehicle from Tyler Ford.
Reviewed by Thomas C. on 1/2015, courtesy of Google
I bought a new 2014 Ford Focus from Five Star Ford Stone Mountain a couple weeks ago. I’m so in love my new car! Drew Ferguson was my salesman. He listened to all of my wants on my wish list for a car and was able to find me my dream car for a dream price. They actually close I think at 8pm or something but I was there way past 10pm. I felt bad about closing the store but they never rushed me. I loved that he never once pressured me into getting the car. He is the first cars salesman I’ve worked with that actually made me feel comfortable while buying a car. Drew was also very personable, which was so awesome, we laughed all night. It was like buying a car from a friend! Even though I got the car almost a month ago, I still have kept in contact with Drew. He seems to really care about if I’m happy with the car purchase I made. I don’t plan on getting a new car anytime soon because I really do love this one, but I would definitely go back to this dealership for my next car! I couldn’t be happier!!!
Reviewed by Ashley R. on 1/2015, courtesy of Google
I got a great low-pressure experience working with Tyler Ford at this dealership. Tyler is a centered, down-to-earth guy who cares about his customers. I told him I didn’t want to buy a car on my first visit, and he totally respected that desire unlike other dealerships I visited. I was able to leave after some test drives with an informative print-out that showed real numbers like the “out the door” cost of purchase and a handy chart showing the monthly payments based on the term of the loan and the amount of the down-payment. No other dealership I went to volunteered as much information as readily.
After a few days of further research, I called Tyler to tell him I wanted to buy the Focus he showed me, and he offered to give me a ride to the dealership to pick it up. Good guy!
Reviewed by Andrew H. on 11/2015, courtesy of Google
Coming to Ford was a great experience for me! I will be recommending that all my friends go to Five Star Ford Stone Mountain. Tyler Ford is great and he had me out in 3 hours. Best customer service ever!
Reviewed by Tyra Austin on 12/03/2014, courtesy of Google