Customer Reviews
Unfortunately, I’ve had to learn a lot about roofing over the last few years. I’ve interviewed many companies and have hired 3 of them… Findlay is by far the best performing company!
From the beginning, the sales person (Byron) was experienced and knowledgeable about several aspects of roofing, such as insurance claims, roof structures/materials and repair work.
The next stage was the project leader, Scott, coming out to determine materials and measurements. I was glad to speak with Scott and found him very knowledgeable about the correct materials for a standing seam metal roof and the structure of the repairs. I had spent time on my own learning how metal roofs are constructed and Scott’s answers were appropriately detailed and correct, which assured me Findlay was going to be the right company for the job.
The final visit was the actual repair work, Scott returned with two workers and we again had detailed discussions on the repairs and root cause of the issues. Scott was honest and took the time to explain his observations. I found his answers to be rooted in logic with a knowledge of mechanical roofing structures. The workers were on time and cleaned up the site before leaving.
Having a background in engineering myself, I appreciate someone that is willing to address my questions in a meaningful way. It seems other companies want their customers to just pay them and “trust us, we know what we are doing” type of attitude. That is a red flag for me, and I did not get this from anyone at Findlay. Good communication was one of the reasons I eventually chose Findlay.
As for price, they were within the range of other companies I interviewed. In the end they came in slightly under budget. I found their quotes very detailed and accurate. This was another stand out for Findlay. I knew exactly what I was getting and what it would cost, some companies sent out vague quotes… one company wasn’t even willing to put a quote in writing! (a red flag that sent them to the trash bin).
After all of the work was done, I water tested the repair. I haven’t had heavy rain since the repair, so I took a water hose onto the roof and aimed it directly at the repair work. I then monitored inside the attic and inside the living space where the previous leak occurred. After a long soak, there were no visible leaks. From looking at the structure of the repair, I don’t believe a leak is likely to form in the future.
In summary, I am very happy with the work Findlay has done. I feel good about the price that was paid and the quality of the work. The systems that Findlay has in place were very professional and communicated clearly what I could expect from the repair work. I would certainly use them again and refer them to others. Findlay is a great example of the quality and professionalism I expect. I only wish I could find a company like this for other types of repairs!
Reviewed by Adrum Whisperer on 12/2023, courtesy of Google
They were at my house to do some roof maintenance. The installers were professional and courteous.
They did a good job. There was no sign of the leak when it poured down rain the next day.
This is one of the few companies I trust to work on our roof.
Thanks, Findlay Roofing!
Reviewed by Connie Iverson on 03/2024, courtesy of Google
If you need your roof replaced I recommend Findlay Roofing. My roofing Consultant Heath Kuriger was excellent to work with. He coordinated with us on the Insurance Claim and walked us through all the details that are involved with a claim. He was always quick to respond to my roofing and Insurance concerns. The cost of the roof replacement was quoted to me and I had no surprises. The roofing crew showed up on time and they even dropped off the Huge Dumpster where all the old shingles/nails were deposited. The crew worked non stop and cleaned up when they were finished. The Crew Chief kept me informed of the progress (Elizabeth) being made and I can’t believe they stripped and finished my roof all in 1 day. All work was done to my satisfaction and the new roof looks great!
Reviewed by John Kijak on 03/2024, courtesy of Google
Called Findlay after another company failed to show up and start the work. They responded and completed the work within a week. Excellent work!
Reviewed by Chad Walker on 03/2024, courtesy of Google
Roof repairs are not something that anyone looks forward to dealing with, and especially when it is actively leaking. The crew at Findlay Roofing, all the way from the salesman that came out for the initial inspection to the crew that did the work, were incredibly professional. Not only were they on-time, they did top quality work to make sure the roof leaks were completely resolved. I highly recommend Findlay Roofing. From the initial phone call to the completed project was timely, professional, and thorough.
Reviewed by Kevin Holliday on 12/2022, courtesy of Google
Very professional service with sales, office staff and installers. Very responsive and respectful communications. I would highly recommend Roof Roof as a go to company for all your roofing requirements. They did an awesome job and were able to complete my install quickly with the highest quality.
Reviewed by Ian Lockwood on 12/2022, courtesy of Google
Salesman was great to work with, professional,knowledgeable and didn’t “push” the sale. Had access to addresses to check shingle colors. Stopped in office to see shingle sample 2 ladies at front were very helpful & 1 gave us a sample we weren’t considering. It ended up being the one we chose and we love it! It’s been a big hit in our neighborhood.
The install & clean up was great. People were wonderful to work with. The least stressful home project we’ve ever had.
Highly recommend this company!
Reviewed by Beth Zwain on 12/2022, courtesy of Google
The staff and workers were friendly and knowledgeable.The workers were at the home early in the morning and got the job done in one day . The outside of the home was left in excellent condition and we are satisfied with the job. I would recommend this company to others.
Reviewed by Yvonne Swaby Craib on 12/2022, courtesy of Google
Findlay Roofing handled the repair of a leaking exhaust vent, installation of two new vents, a new chimney cap, and added insulation to our attic space. They kept us up to date on scheduling the different installs and showed up on schedule. They were able to address all of our roofing needs in a timely manner and at a reasonable rate. Their crews were professional and I would recommend their company.
Reviewed by Jeff Hanson on 12/2022, courtesy of Google
Quick & professional
I had a roof leak that needed fixing promptly. Findlay Roofing came out and diagnosed the problem right away (in the rain, no less). They had someone out that week to replace damaged wood and re-line around an exhaust pipe. And they were less expensive than the independent contractor I’d had over for an estimate. Highly recommend!
Reviewed by Becky Taylor on 02/2019, courtesy of Google
We had a roof leak, so I called Findlay and Jason came out to walk the roof with my insurance adjuster. Overall, very pleased with the process and our new roof. Findlay is very thorough with the coordination leading up to the day of the job. The crew got to work early, finished the job in one day, and cleaned up after themselves. Very smooth and efficient process and high quality of workmanship.
Reviewed by Chad Messerschmidt on 04/2019, courtesy of Google
Excellent Service. From start to finish, the professionalism and patience that they displayed were definitely appreciated. They were on-time, and was in and out the very same day. Not only that but they also cleaned up every nail and debris after they left. The only thing they left behind was my amazing new roof! It literally brought my entire house back to life.
Reviewed by Dawn S. on 03/2019, courtesy of Home Advisor
Chris Stull is the tech guy Findlay sent out to do an estimate on the roof for a house being sold. The closing was in jeopardy due to a condition the bank had set regarding the roof and we had a very short time to save the deal.
The estimate was very competitive and Chris assured me they could meet our deadline. The challenge so far had been a chimney cap was needed and requires custom fabrication. Before Findlay the best estimate we got was a couple weeks after the closing and the bank would not budge on requiring the work before closing.
Findlay really pulled out all the stops. Within a week they had replaced the roof and chimney cap and saved the deal. The bonus was they were the most competitive quote out of five. The roof looked great and the buyers have been happy with the house.
The best way I know to show appreciation for a job well done is to give my repeat business. An estate house we were selling also needed a new roof so I called Chris and he gave me a great price. The upgrade to architectural shingles and a ridge vent was too good to pass up. They came out and did a fantastic job. The roof made a huge difference and we got multiple offers on the house and ended up selling $10k over asking.
The people at Findlay are as nice as can be and really saved me for the first sale. The are professional, fast and do a great job. They say they do volume business to keep prices down but they don’t skimp on quality.
Overall I was extremely happy with Findlay and Chris in the two times I have used them.
Reviewed by Alan B. on 05/2018, courtesy of Yelp
I would not hesitate to recommend Findlay Roofing. The quality of workmanship is excellent and the staff from the initial inspector, to the front office, to the construction crew were all polite, organized and friendly. They kept their appointments on time and my roof was finished the day they said it would be finished.
Reviewed by Brian L. on 05/2019, courtesy of Guild Quality
They have great customer service and the best pricing. They showed up on time, completed the project on time and cleaned up all of the waste. These workers even went back over my yard twice to make sure they had picked up all of the nails and debris. I would recommend them to anyone needing roofing.
Reviewed by Terrie L on 02/2019, courtesy of HomeAdvisor
