Customer Reviews
What a great company. I was getting ready to head back to Birmingham after visiting family here and all 4 of my tires lost air pressure drastically when the weather turned cold and I needed air before I could drive home. I called them because they were close and after telling the extremely nice lady on the phone my dilemma she said come anytime and will get you taken care of. She was right…Great service…. 5 min in and out and now I can safely drive back home. Having our own business I know how important customer service is and this company hit all marks!!!!
Reviewed by Julie Nettleton on 03/2024, courtesy of Google
Earl’s did a great job replacing the turbo in our diesel truck. They even called the manufacturer and found that the part was still under warranty, saving us a ton of money! Both times we’ve used them the work was high quality and finished very quickly. Would highly recommend them anytime!
Reviewed by Deanna Hingst on 11/2023, courtesy of Google
Cannot say enough for this establishment. Came here with something incredibly simple like a car battery replacement and I’ve now made them my number one car care specialist. The entire front room staff is the friendliest I have ever run into in my life. Everyone tries to do honest work quickly and communicate that often. I have no problem coming here for the rest of my life. Their new facility is modern, clean and huge.
Reviewed by Shawn Toole on 03/2023, courtesy of Google
Took my wife’s 2013 Hyundai Sonata to Earl’s Quality Car Care for my wife wanted the breaks checked for she was hearing a very slight sound upon breaking. Kim the Operations Manager gave us a warm reception and informed us they will follow-up accordingly. Received a call from Kim later that day and she was pleased to inform us the breaks were in great shape along with checking other related items that checked out well. Additionally they took it for a road test, for double checking purposes. She handed my wife her keys with no invoice/ bill for services rendered. Needless to say, Earl’s Quality Car Car has and will continue to be our, “Go To” car repair shop going forward. Brad Burmeister
Reviewed by Brad Burmeister on 01/2024, courtesy of Google
The people who work at Earls are honest, friendly and know what they are doing. They will not try to rip you off with services you don’t need. Kim was the one I dealt with the most and she is wonderful!
Reviewed by Michelle Gregg on 03/2023, courtesy of Google
I own All pro mobile Rv repair, so from one repair shop to another I highly recommend Earls quality car care. They diagnosed and repaired my work truck with strictly what it needed. Never once tried to up sell me on repairs I didn’t need. Truck is riding smoother than it has in a long time! Great communication and overall just a good experience. I’m a new loyal customer
Reviewed by D C on 11/2023, courtesy of Google
Earl’s is my trusted, Go-To mechanic for the seven Honda and Toyota vehicles my family owns. We have tried other mechanics in the area and have been disappointed by the work they have done. For my family over the last ten years though, Earl’s consistently puts out a far superior product. They always make sure I understand exactly what they will do on a repair and why. They possess the highest level of attention to detail I have ever seen in an automotive repair shop. The end product always results in meticulous work on every repair they do for us. They are just a small bit more expensive than some of the other shops around town, but the value is much higher because they always put out an incredible, far superior product in the work they do. Try them once and you will be their customer for life!
Reviewed by Tim T on 12/2023, courtesy of Google
The technicians were very considerate and provided a feeling of comfort while leaving your automobile in their care. Although it was only an oil change I received, it was the feedback and communication from the technicians that put me at ease.I am new to the area and looking for a new shop for my car and I believe I have found that place.
Reviewed by Demond A. on 02/23/2014, courtesy of Birdeye Reviews
I just took my car into Earl’s for oil change and brake inspection. I suspected my front brakes needed replacement because of squeaky stops.
Travis informed me the back pads were worn down but the front actually had plenty of life remaining. I also had them fix the alignment because my steering wheel wasn’t pointing straight after I had new front struts installed elsewhere (at another local shop that I won’t be returning to now that I have found Earl’s).
Thank you for only replacing the necessary brake pads and correcting my steering wheel when others had not.
Reviewed by Christian H. on 01/2015, courtesy of Google
Prompt, friendly service. Would recommend this auto repair facility. Honest and competent.
Reviewed by Collett W. on 01/16/2015, courtesy of Sure Critic
Earl’s is very thorough, clean and reasonably priced. The estimates are always correct and there is nothing on the bill that was not discussed first. We love this establishment.
Reviewed by Glen G. on 01/18/2015, courtesy of Sure Critic
So happy to find them! They were pleasant on the phone and suggested I print out coupons from their website for my oil change. Waited for my car and the office was neat and welcoming. Service was fantastic. Feeling relieved to find a great mechanic in the area!
Reviewed by Mary L. on 12/19/2014, courtesy of Yelp
