Customer Reviews
I was referred here by my PCP and had my first visit back in Jan. I can say Dr Scott-Miller and front desk staff have been nothing but amazing. Everyone have been nice and anytime I call (not often) the phone is answered and request addressed. I’m always informed of any delays arising and anytime I have an appointment the wait time is NEVER long. The atmosphere is very calming and each of my experiences here thus far have been great!
Reviewed by Temeka Dandy on 06/2023, courtesy of Google
I had an amazing first experience here! The staff was very patient with me and supportive as I was having a hard time trying to relax throughout the services. I really appreciated how gentle they were and how pleasant the overall experience was. It is really hard to find a gynecologist that’s actually caring and considerate about your well-being and I’m so happy I landed here.
Reviewed by Alexia White on 11/2023, courtesy of Google
The front desk staff was not welcoming & rude it’s our 1st time visit!
Reviewed by JAY PATEL on 03/2024, courtesy of Google
The staff is very rude. I called over a week ago to schedule an appointment asked prior to making appointment if they took my insurance I was told yes when I arrived to my appointment and I’m asked about my insurance. I am told that they do not take my insurance. When I asked when I called to schedule the appointment and was told that my insurance was Accepted The lady on the phone even took my group number and ID number.But when I asked who made the appointment. Everybody looked around and looked confused. Mind you I drove over 45 minutes and took time off of work to make this appointment an absolute waste of time.
Reviewed by Damara Dexter on 02/2024, courtesy of Google
Dr. Scott’s office charged me a copay that my insurance didn’t require. When I called the office to have the copay refunded, the payroll manager refused to listen and talked over me. She called me back later to refund the copay without apologizing or admitting that she was wrong. Also, during my visit to Dr. Scott’s office, I had to wait an hour past my appointment time to be seen. While I was waiting, I watched another patient leave because she was waiting so long past her appointment time. The cabinet in my exam room was hanging off its hinges, which did not inspire confidence in the upkeep of the facility. The front desk staff ignored me for several minutes when I stood in front of their desk, even though their sign-in clipboard asks new patients to inform the front desk that they are new patients when signing in. The nurse who took my vitals had an excellent bedside manner. Dr. Scott herself seemed like a skilled doctor and completed my procedure painlessly.
Reviewed by Shannon Edsall on 03/2024, courtesy of Google