Downs Safe & Lock

404-873-2515
Our Website
| Servicing All Metro Atlanta, GA

For over 100 years, we have been the go-to local locksmith. We offer a full line of locksmith services on all major brands for residential, commercial, and industrial industries. Our services range from lock and door hardware to fully integrated access control and CCTV systems.

We always strive to stay on the cutting edge of technology to offer our customers the very best products and service available at a competitive price. Our combined experience gives us a unique advantage in designing many different solutions to address your security issues and stay within your budget.

Customer Reviews

Excellent staff, will do everything possible to help. Highly recommend.

Reviewed by Vance Graham on 01/2024, courtesy of Google

Had a tubular key and couldn’t find a place to copy it to save my life. Ace hardware recommended them and I had the pleasure of dealing with David. Amazing customer service, affordable pricing, and most importantly they can copy tubular keys!!! I own vending machines and trying to get duplicates for my employees is such a hassle that they definitely simplified. 10/10 highly recommend.

Reviewed by Christian verrette on 01/2023, courtesy of Google

Ramona has always been a pleasure to work with whenever I have any needs or service. We have used Downs exclusively for many years now and are so pleased with their commitment to their customers

Reviewed by Keller Williams on 08/2022, courtesy of Google

real nice people they made keys for me quick and easy it’s a real brick-and-mortar locksmith shop not a mobile-only service you can come in here and have a house key made for a few dollars or you can buy all new locks for your house and they can install them they also have a good selection of states and all kinds of keyrings anything you need for your locksmith these guys and ladies have it.

Reviewed by M D on 06/2022, courtesy of Google

Had a tubular key and couldn’t find a place to copy it to save my life. Ace hardware recommended them and I had the pleasure of dealing with a great provider. Amazing customer service, affordable pricing, and most importantly they can copy tubular keys!!! I own vending machines and trying to get duplicates for my employees is such a hassle that they definitely simplified. 10/10 highly recommend.

Reviewed by Christian Verrette on 11/2022, courtesy of Google

Excellent staff, will do everything possible to help. Highly recommend.

Reviewed by Vance Graham on 06/2018, courtesy of Google

Great service and very knowledgeable crew.

Reviewed by Piano Tech on 07/2018, courtesy of Google

Had a difficult problem with a highly-secured container – Down’s provided us with advice and options to resolve our issue, including education on the “right” way to address the problems we were experiencing and avoid them in the future. Extremely professional and helpful! Great staff!

Reviewed by Andrew Rodriquez on 05/2018, courtesy of Google

Called Downs about breaking my front door handle and they were able to send someone over 15 minutes later. Quick and friendly service. Their tech even looked at another door knob that I was having issues with while he was there and did some magic to get that one working again. This is the 2nd experience I’ve had with Downs and I’m very pleased with both. I will be calling them again if anything else comes up down the road. Thank you!

Reviewed by Sally M. on 04/2019, courtesy of Yelp

Had issues with a front-door deadbolt lock; I had called what proved to be a disreputable locksmith who charged me more than he should have, and within three months the lock didn’t work. Furthermore, I called his number and it was no longer in service.

This time I called Downs, and had a fantastic experience, from start to finish. Jessica, who handles dispatch, listened patiently to me as I described my irregular work schedule, and despite that challenge, got a locksmith out to me on the same day (no expedite fee).

And the locksmith, Scotty, was absolutely the greatest. He showed me what the scam artist had done to my lock, and then quickly made the repair, for much less than I had been charged by the crooks.

I will NEVER use anybody other than Downs… they are the greatest!

Reviewed by Guy A. on 02/2018, courtesy of Yelp

Get ready for a glowing review…(and, if I do say so myself…a delightful read, too) It’s no wonder that Downs has such a solid reputation.
I called. A human answered. She was nice. She listened to the astonishing tales of my backdoor dead bolt lock. She commissioned Layson Harwell to the rescue! Said he’d be there at 7:30 on Thursday morning. She lied. He was there at 7:29. He’s an expert. He took GREAT care to examine and diagnose the problem, donned his surgical gloves and began the procedure; dismantling the hardware, drilling, filing, fitting, precise, exact, professional, personable. He really IS a security specialist. Excellent service and all work guaranteed.

Reviewed by Jane Shalhoub on 07/2018, courtesy of Google