Customer Reviews
We were on the road, 4 hours from home, and our van overheated. Parts needed replacing. Douglas City Auto Care completed repairs the same day for us. Saving us from having to obtain a hotel room and missing prior scheduled family events. We were unable to find, and obtain, a rental vehicle to continue our travels. I am thankful for their kindness and prompt service.
Reviewed by Catharine Kemick on 03/2024, courtesy of Google
They are always Professional and Courteous. As a female I never feel taken advantage of, thank you all!! They fixed my car and works great.
Reviewed by Mary Jones on 12/2023, courtesy of Google
If you need a repair, please let these guys do it. I have been a satisfied customer for 22 years.
Reviewed by Jerome “Mr. Jay” Robinson on 01/2024, courtesy of Google
My truck broke down on I-20 on December 30, 2023. I had my vehicle towed to Douglas County Auto Care and rented a car to get home. I called them when they opened back up on January 2 and they had my truck fixed the next day. I can’t say enough about their communication and professionalism.
Reviewed by Steve DePriest on 01/2024, courtesy of Google
Very good service …techs are courteous…willie was great!
Reviewed by DeVaughns 4Ever on 03/2024, courtesy of Google
Knowledgeable, friendly yet professional staff. They stand behind their work
Reviewed by Larry Thaxton on 03/2024, courtesy of Google
Always great service.
Reviewed by Samantha Cash on 03/2024, courtesy of Google
I’ve used NTB, Sears, Discount Tire, John Bleakly Ford, Higgins Ford and DC Autocare. Out of all these places I highly recommend Douglas County AutoCare.They have competitive prices, great customer service, and quick turnaround time. I have to say my sales person, Brett, he was very professional and is no doubt an asset to the company.Sure you might save a buck or two else where, but in my opinion based on my actual experiences over the past 10 years having to service four different cars, if you want it done right and you want it done honestly, then take your car to DC AutoCare.Just picked up my 99 Lincoln Continental today. New ball joints, 4 new tires and an alignment. FANTASTIC! Drives great! Thank you! A+
Reviewed by Privat N. on 5/2013, courtesy of Google
I’ve been doing business with Douglas County Auto Care for over 25 years. They were previously the Shell and Chevron station on Fairburn Rd. I’ve always gotten great service from the staff. Very honest family operated business. I have and will continue to highly recommend them to my friends and family.
Reviewed by Garrie B. on 11/2015, courtesy of Google
I recently had a problem with my vehicle and took it to another shop here in town (NTB). They thought that I was ignorant and tried to get money, $29.99 to be exact for “cleaning the undercarriage'” to find a leak that I showed the tech exactly where it was! My fiancee’ took me to Bret at Douglas County Auto Care and he charged me $20 to fix the leak and did it in record time. Very happy with them!
Reviewed by Sonja B. on 2/2015, courtesy of Google
Just had an experience with them that makes me a life long customer. Have always had good experiences with them and never feel like I’m getting taken for a ride. Customer Service and repair abilities are bar none. Thank you guys for all you have done.
Reviewed by Gary K. on 3/2015, courtesy of Google
