Customer Reviews
My key just walked away. I called Dixie lock and safe, and they came to my home to replace my key and fob to my car. I did not talk to an operator for someone one th call me back. Real people who offer reasonable prices and no games.
Reviewed by Honestly Speaking on 01/2024, courtesy of Google
Dealt with both the Augusta and Thomson office. Needed a new key fob for a car that had been stolen and recovered over the weekend. I dealt with Hunter and he came through and had everything done in about 2 hours! Meanwhile I’m still waiting to hear back from another lock company from my call at 11:15am (it is now 5:20pm). Dixie Lock and Safe has helped me multiple times with both business and personal lock services. I will never call anyone else!! Thank you Hunter and Dixie Lock and Safe! You saved the day again!!
Reviewed by Karen Collins on 03/2024, courtesy of Google
They show up in a timely manner, even after hours. I have not been to their location but I have done business with them three times, unlocking my car for me. They give advice and don’t overcharge, they charge around ~90-100$ for that service and may add fees if it’s after hours. Very kind and respectful employees.
Reviewed by Kailey Spencer on 03/2024, courtesy of Google
Awesome experience with Dixie! My daughters key broke and I couldn’t find a replacement anywhere. I called Dixie and they walked me through starting the car so I was able to take it to them the next morning! She got her key within 15min and was on her way! Great customer service! I will be back for a backup key! Thank you guys!
Reviewed by Keesha Forbes on 11/2023, courtesy of Google
Many thanks to Leslie and Will for a job well done! Will repaired our exterior door locks (took some doing). They work great now! Again thanks Dixie Lock and Safe!
Reviewed by Marilyn Herndon on 02/2024, courtesy of Google
Great place to get quality keys made
Reviewed by Robert Lacy on 02/2024, courtesy of Google
Dealt with both the Augusta and Thomson office. Needed a new key fob for a car that had been stolen and recovered over the weekend. I dealt with Hunter and he came through and had everything done in about 2 hours! Meanwhile I’m still waiting to hear back from another lock company from my call at 11:15am (it is now 5:20pm). Dixie Lock and Safe has helped me multiple times with both business and personal lock services. I will never call anyone else!! Thank you Hunter and Dixie Lock and Safe! You saved the day again!!
Reviewed by Karen Collins on 02/2024, courtesy of Google
Fast service on a cold day and reasonable price. Thank you so much!
Reviewed by rhonda standard on 01/2024, courtesy of Google
I came in to get 2 Key fobs programmed and they were done professionally and efficiently
You guys rock ‼️
Reviewed by Tracy Robinson on 01/2024, courtesy of Google
Wow what an amazing company, my wife and I were locked out by our 3 year old son, within 20 minutes of calling these guys they were here unlocking our door. Super quick, very friendly service and unbelievably because we were locked out by a child the service was FREE. Fantastic company thank you
Reviewed by Marc Upton on 05/2016, courtesy of Google
People know there stuff! Good locally owned people with excellent service. Decent price. You get what you pay for here.
Reviewed by Matt Maner on 02/2016, courtesy of Google
Use Dixie for work and personally; great customer service, quick and extremely knowledgeable!
Reviewed by Alyssa Hayes on 08/2016, courtesy of Google
Not from around here, but damn they are good. Two employees called out sick and the bearded magician stepped in. Don’t know his name but hats off to you, i left a 5 dollar tip. I will never use anyone else.
Reviewed by Richard Mcnaylor on 07/2016, courtesy of Google
They are Awesome! Trust me they are the ones you want to call. Dependable, very nice and I should know because I call them at least once a week… I’m pretty much their number one customer.
Reviewed by Katelyn Domzalski on 07/2016, courtesy of Google
My family has been using dixie lock and safe for many years. A great Christian business who has always treated me right as well as anyone I have referred. No doubt the best in Augusta!!
Reviewed by Cliff Tilton on 09/2016, courtesy of Google