Customer Reviews
I should still have a unit(# 198 )since May 2019, and my unit was paid up till January 2023. On JANUARY 28 I RECEIVED AN EMAIL SAY… DEAR MS.EDWARDS WE HOPE YOUR MOVE OUT WAS SMOOTH. MIND YOU I AINT MOVED NOTHING OUT OF THAT STORAGE OR EVEN ENTERED THAT STORAGE SINCE I PLACE MY ITEMS IN THAT UNIT ON MAY 2019. WELL I LEARNED YESTERDAY THAT CRYSTAL VALLEY STORAGE UNIT THREW ALL MY VERY SENTIMENTAL ITEMS THAT NO VALUE COULD BE PLACE ON THESE ITEMS BECAUSE THEY WERE MY MOTHER’S WHO IS DECEASED AND THIS STORGE PLACE THREW ALL MY VALUE ITEMS. JUST BECAUSE THEY HAD THEIR LOCK ON MY UNIT, they trew all my precious memories of my mother away for no reason my unit was paid up to dateTHEY DIDN’T CHECK THE SYSTEM TO SEE MY UNIT WAS PAID UP TO DATE
Reviewed by Clessie Edwards on 01/23, courtesy of Google
Great place to store your things.. and the people that work there are so helpful and they will work with you if needed just call them
Reviewed by Kristin Mitchell on 12/23, courtesy of Google
The Manager Ryan is Awesome! My leg was hurting and I was still sitting parked outside and he came outside to ask if I needed anything. This is what, “ I WANT YOUR BUSINESS” looks like along with having empathy and common courtesy. The customer service and interaction that I have with a business or person is how I decide to do business and spend my dollars. Even if their excellent rates were not cheapest, I would have looked no further. Their rates for a huge storage 12X24 can not be beat by any competitor here in Columbus, GA. Call Ryan on Macon Road Crystal Valley Storage and I promise that will be your last stop!
Reviewed by Creative Deck on 06/23, courtesy of Google
Great storage facility!! Ryan is always very helpful and friendly. Will go out of his way for anything you need. Very understanding and knowledgeable. Great prices.
Reviewed by McKenna Moody on 04/23, courtesy of Google
The gentle man help me out in a timely manner and was very helpful when it was time to pick a storage unit.
Reviewed by Tarvis on 05/2016, courtesy of SpareFoot
Prices were some of lowest in area. Lock was provided which was nice. The employees were helpful. Liked theory behind facility providing locks. With same lock on all units if someone were to try breaking in units wouldn’t know which ones had anything in them.
Reviewed by Stephen on 05/2016, courtesy of SpareFoot
My husband and I decided to downsize into an apartment while he went through the Maneuver Captains Career Course at Ft. Benning. We needed somewhere to store everything that didn’t fit into the apartment. My dealings with this storage facility were excellent!
I was always treated with respect and kindness by the employees. Their prices are extremely competitive. When it came time for us to move on to our next duty station there were no problems with the last payment; they did not try to take advantage of us. I highly recommend this storage facility!
Reviewed by Angelina W. on 09/2012, courtesy of Yelp
I have worked with this location twice and both times it was a pleasure. Woody is a great businessman who will take care of you no matter what you need. Whether you are planning a PPM/DITY move or storing your property, he will ensure that you are extremely satisfied with your transaction. Highly recommended.
Reviewed by Jordan W. on 01/2016, courtesy of Google