Customer Reviews
Jacob with Mr. Plumber was a true professional and a master at his craft! He was able to clear our drain, answered all of our questions and informed us of each step he was taking to fix the problem. We highly recommend for your plumbing needs!
Reviewed by Melissa Ray on 03/2024, courtesy of Google
Positive: Professionalism, Punctuality, Quality, Responsiveness
Jacob was prompt and very professional in how he carried himself and in reporting back to me the results of our furnace check-up. We have always been pleased with our Coolray experiences. Jacob has continued that for us.
Service: Heating system maintenance
Reviewed by Jim LeClair on 03/2024, courtesy of Google
Great work and always very professional service techs.
Reviewed by Luke Wakefield on 03/2024, courtesy of Google
Our AC went out about 3 days ago and I just made an appointment this morning. They had someone out to see us SAME DAY, which was amazing. Shawn was our technician and he was extremely professional and helpful. He made sure to explain what was going on and what exactly needed to be fixed. I never felt pressured to pay extra for their monthly service, although it was mentioned (but he was not pushy about it). He got the job done quickly and we now have a working AC unit again! Thanks so much, Shawn!
Reviewed by Lori Parham on 03/2024, courtesy of Google
Very pleased with the technicians who were very efficient and did a great job in the installation and operation overview of our new system.
Reviewed by Pat Frappampina on 02/2024, courtesy of Google
We have used them twice to install a HVAC unit, and more more recently a water heater. Both are destroyed in a flood, so the unit was only 2 years old. They worked with us to get us a good price and even upgraded us at no charge when they did not have the same unit we had used previously
Reviewed by Katherine Pollard on 09/2022, courtesy of Google
Best site visit in the last 6 years. Joseph Wilson is the kind of representative you want to visit your home or place of business. Very knowledgeable, thorough, and most importantly, very professional.
Reviewed by Dewyne Lewis on 09/2022, courtesy of Google
I had yearly maitnance done earlier that day and was told that I had an issues and should problem would need to replace my furnace. Brian Wiggins spent a great amount of time explaining options, Afterwards he inspected my furnace. At which time he advised me that I had no issue and my furnace and AC were installed in late 2015. I in the future I devolep any issues , you can bet I’ll be calling Coolray. Do to honesty, professional and ethical practice.
Reviewed by Robert Glasco on 09/2022, courtesy of Google
Couldn’t be more happy with our coolray experience/ in and out in less than 45 min
Doug solved our Problem with precision and expertise. We will definitely use them agai
Reviewed by Timmi Rashad on 09/2022, courtesy of Google