Customer Reviews
They were a pleasure to work with. He inspected our chimney and replaced our gas logs. They helped us with our selection and was able to install the next week. They were prompt and kept us informed throughout the process. We would definitely use Charity Chimney Sweeps again.
Reviewed by Gini Johnson on 03/2023, courtesy of Google
I’ve had 3 services provided by Charity Chimney Sweeps and I couldn’t be more pleased with the results! Their service providers are very knowledgeable and professional. They are problem solvers & have addressed every issue- from navigating laying gas lines to reworking fireplaces for new inserts. I highly recommend using them.
Reviewed by Emma dupre on 02/2023, courtesy of Google
Can’t recommend these guys highly enough. Quick, communicative, just truly a great experience. If you have a Chimney in Atlanta, These are your guys I promise.
Reviewed by Luke on 02/2023, courtesy of Google
Super professional, and extremely friendly customer service all around! They fixed up our fireplace for a very reasonable price as well. I highly recommend!
Reviewed by Bronkar Lee on 03/2023, courtesy of Google
Daryan is the best! He got us up and running in no time. They got here when promised and fixed our fireplace (which hadn’t worked for several years). Highly recommend this company!
Reviewed by Peggy Courtright on 03/2023, courtesy of Google
Relatively quick appointment. I got a quick rundown on the health of my current chimney and a recommendation for future preventative maintenance. The whole process took less than an hour. I’ll probably call this group again next year.
Reviewed by Allen W on 05/2022, courtesy of Google
They did a fabulous job making our 1926 wood burning chimney operable! We are having them back to put an exhaust pipe in our other flue sometime soon when we can get on the schedule! Highly recommend.
Reviewed by Marissa Miller on 03/2022, courtesy of Google
We were referred to Charity Chimney Sweeps and could not have been more impressed. We were able to secure a same day appointment! The office gave us a window of 11am-1pm and the technician called around 12:00 pm to give me a 30 minute heads up that he would be at my house. Allen was wonderful to work with! He was able to accurately diagnose our problem immediately. He was quick and thorough with the cleaning and inspection. He rearranged our logs in order to provide the best air flow. He kept the area clean and you’d never even know he had been there! We would HIGHLY recommend Charity Chimney Sweeps to anyone requiring a chimney cleaning or check up!
Reviewed by Rachel Bernstein on 03/2022, courtesy of Google
I was pleasantly surprised when I called in and was able to get a next day appointment for a chimney inspection. Corey, the technician, called me the day of to let me know his eta which I appreciated. He was quick and thorough and offered my husband good information around options for our fireplace. I highly recommend them.
Reviewed by Tresha King on 04/2022, courtesy of Google
Talk about customer service. Sabrina and everyone on this team are wonderful. Customer service is impeccable and they are very honest and great at what they do. We were quoted a very affordable price and they were able to offer us a military discount for the repairs that were needed. I would highly recommend this company for the job.
Reviewed by Kimberly L. on 10/2018, courtesy of HomeAdvisor
They arrived a bit late but we had a miscommunication with one digit in the tel number. The techs that showed up were very professional and knowledgeable. I will use them again for future fireplace issues.
Reviewed by P H. on 01/2019, courtesy of HomeAdvisor
Devin and Casey were awesome! From customer service to the President of the company I felt they were there for me and my needs. I would hire this company in a heart beat!!!
Reviewed by Jim A. on 01/2019, courtesy of HomeAdvisor
They took time to inspect chimney, roof area near chimney and attic. Very professional and his recommendations were consistent with contractor who I had give a recommendation. Took time to explain all options and offer choices and info on converting to electric as lowest cost option. Very honest and professional. Will definitely use this company for installation of damper. Called on his way in route and arrived on time. Was very pleased with the service.
Reviewed by Satisfied Customer on 01/2019, courtesy of Angie's List
Wonderful company to do business with. From the office girl to the technicians who came out. They arrived in the time window I was given and called ahead to let me know when they’d be arriving. Cleaned out my fireplace and chimney with no mess. Will definitely hire again. I’ve also recommended them to some of my friends. Don’t just go by Google reviews. Their Angie’s List reviews and Home Advisor reviews are outstanding!
Reviewed by Sabrina Thompson on 02/2019, courtesy of Google
