Customer Reviews
I have been going to Dr. Casella, since I was a little girl.
He and the staff have always been extremely professional, very pleasant, and knowledgeable in this field and all areas including the Eye glass choice , which may be more suitable for you and why!
I wouldn’t trade Dr. Casella for the world! He has been with me step by step and very instrumental with a surgery I chose to have years ago, in Atlanta that went very well!
I only trusted him to do the evaluations of my eyes for that procedure and through the entire follow up.
Dr. Casella is stuck with me for such!
Cassaundra Williams
Reviewed by Cassaundra williams on 03/2023, courtesy of Google
Very friendly and professional. Dr. Ben Casella is as charismatic as he is deeply knowledgeable. Greatly enjoyed my visit here! Frame selection is limited and that part of the process is a bit chaotic, but I think this is true of most small practices and has as much to do with Covid as with anything else. Either way, definitely my go-to recommendation for an optometrist, and conveniently located in the heart of downtown!
Reviewed by Alex Balashov on 03/2023, courtesy of Google
I had an emergency eye issue and happened to be passing through Augusta. I called all of the optometrists in town and Dr. Benjamin Casella was the only one who quickly called me back, met me at his office, and gave me incredible and immediate care. On a Saturday!! I am so grateful for kind, smart and competent folks like Dr. Casella. Could not recommend this practice more. If you live in Augusta and need an eye doctor, go here!!!
Reviewed by Isabel Berbert on 03/2023, courtesy of Google
The dr himself was good. However, I was told 7 days for glasses. I gave them 14 and still had to call. When I called, I was told they were ready (no call so they could have been ready). When I went to pickup, they were not right. My prescription barely changed and the extra I paid to have my glasses done was not done correctly. When I told the lady they were not right, her response was she will send them back to the insurance lab. No apology or anything. Now, im back waiting on my glasses. No time frame of when they will be back
Update: glasses back and correct. I got a call to pick up this time.
Reviewed by Christi Hines on 03/2023, courtesy of Google
I had an appointment with dr casella today after 6 years and the experience was wonderful, dr casellas office was so nice professional and swift they got me in and out . Not only that but one of the ladies who work in office noticed my frames were broken and she put my lenses in a spare pair of glasses they had so that I wouldn’t be walking around with broke glasses until my new frames came in , Dr casella also referred me to a specialist so that I could get my right eye fixed with a treatment from a dr at AU .. everything was smooth and I wasn’t even in there a full hour . Definitely recommend to anyone looking for a eye dr
Reviewed by Danielle Davis on 03/2023, courtesy of Google
THIS IS THE BEST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!!! If I can give 10 stars I will , the staff here made me feel like family and was so friendly and loving . I’ll definitely recommend everyone to visit this office . Thank you so much !
Reviewed by Oceania Snelling on 03/2023, courtesy of Google
Great, friendly, and courteous!
Reviewed by Dennis Smathers on 07/2023, courtesy of Google
I have a lazy eye and their glasses has made it better for me.
Reviewed by Cameron Brunson on 01/2016, courtesy of Google
The staff and doctors here are very friendly and gives you the utmost respect while in their care.
I had two appointment with Dr. Ben. He checked my eyes to make sure they were in tip toe shape and he fitted for contacts. The contacts that I was given were and still are the best ones I’ve ever used. Previous ones would dry out and kind of irritate my eyes but the one he issued me feels like I’m not wearing anything at all!!! I love that!!!
I also purchased glasses here as well!!! The lady who help with the glasses purchases is super friendly and very helpful!!! I had a hard time deciding what I liked and didn’t like, she gave great suggestions. I went with her suggestions and I think I will have a great pair of glasses.
This business also keeps up with its customers by sending appointment reminders and letters in the mail. This is what the last place I used lacked in and I’m grateful that I found a place that didn’t miss that mark!!! I think this place will do fine with all my eye care needs!!!!
Reviewed by cantstoptheflow on 09/2015, courtesy of Google
Their office professionalism and the doctors’ “Chair side manner” is second to none. In fact, I drive from Lexington, SC just to have Dr. Ben examine my eyes. I LOVE THESE GUYS!
Reviewed by Lorraine Gaillard on 09/2015, courtesy of Google
Both Drs. (Ben and Thomas) are incredibly knowledgeable and very easy to talk to. I have been a patient for several years now, and I have been thoroughly impressed by the Casella Eye Center.
Reviewed by Bryan Hawkins on 09/2015, courtesy of Google
Dr. Benjamin Casella was super friendly and amazingly professional. Did the job quickly and thoroughly. Recommend going here for all your eye needs!
Reviewed by Michael K on 03/2016, courtesy of Google