Customer Reviews
Go here first: this is an excellent shop for your high mileage vehicle. I took both of our Priuses here during the years we lived in the area for oil changes. They absolutely came to our rescue in November 2021 when one of the Priuses began overheating out of the blue. Turns out, the coolant system had developed a leak. They walked me through the process of properly replacing the components, and managed expectations for the years to come. I’m happy to report that 2 years, and several miles later, the repair has held wonderfully.
While the repair wasn’t cheap, I was thoroughly impressed with their honesty and willingness to troubleshoot. The dealership was completely unwilling to diagnose the problem, and recommended a head gasket replacement or engine replacement. Their quotes were 4-5x higher than Cabena’s, wouldn’t have addressed the issue, and more than exceeded the cost of the vehicle.
I cannot recommend these guys enough for their honesty and customer care!
Reviewed by Bradley Stephens on 03/2024, courtesy of Google
Chuck has been taking care of our cars for nearly 20 years. I don’t know cars. But I know integrity and Chuck and CJ have it. I go in. They tell me what needs to be done, and I don’t even ask questions, except to clarify here and there, which they do excellently.
Rule of thumb is to always get a second opinion. Chuck and CJ – those are the opinions- no- expertise that I trust. Case closed.
Cabena’s isn’t just a business. It’s family.
Thanks Chuck, CJ, and Susan!
You’ve kept us driving safe for almost 20 years!
Reviewed by Marc Vidito on 03/2024, courtesy of Google
Always excellent & honest service. I take all three of my cars here.
They keep it real. Let me know what absolutely must be taken care of. And what can wait. Prices are always great and they use manufactures parts.
Reviewed by Samantha Brunotts on 03/2024, courtesy of Google
My wife and I have cars that are over 10 years and we have relied on Cabena”s to keep them running smoothly. They are knowledgeable, professional and affordable. They are truly the only repair shop that we use.
Reviewed by kevin foley on 03/2024, courtesy of Google
Top-Notch!!! This Firm always treats you with respect and a fair price. The fact that the Owner is There and Hands on is a plus. I only take my car and my Dad’s car here. I have a huge piece of mind that Cabana’s stands for quality performance every time I Bring the car here for work on it!!
Reviewed by Darrell Moon on 01/2024, courtesy of Google
For 4 months, my 2015 Acura TLX sounded like a diesel. The dealer did some recall work but the problem remained. Cabena’s diagnosed the problem is 2 mins and fixed it. I am impressed and would recommend them highly.
Reviewed by Sudhir Hublikar on 03/2024, courtesy of Google
Had a very good experience here. Been looking for a quality place to take my Subaru and Cabena’s was definitely it! Time will tell the quality of work but they gave me a strong sense of confidence in the work done for my 90k checkin. They even took the time to explained some parts of cars I did not understand. Will certainly be returning and recommending to friends!
Reviewed by audrey burch on 03/2024, courtesy of Google
Finding a good, reliable mechanic is not an easy thing to do. I recently brought in my Toyota for repairs and, although there were numerous issues with the car, Chuck and his team did a great job of evaluating, explaining and replacing the parts necessary. Chuck is clearly knowledgeable and I have the utmost confidence in his assessment and workmanship. It was a great experience and I will come back, without a doubt.
Reviewed by Satisfied Customer on 04/04/2014, courtesy of Google
Chuck and his team is the best auto care service I have ever experienced in my life! They genuinely care about their customers and the vehicles they serviced. I just had my timing belt work done and they are very thorough and have done an excellent job! They have really looked out for me and I am one of their many many happy customers. And it is because they are honest, straight forward, and very pleasant to deal with. Finally, on every service, suzie always follow up with a phone call to check on you and make sure everything is okay! They genuinely care. I believe the reviews on here are all legit and I also highly recommend Cabena’s. I now have a friend in the auto care business. Thanks Guys!
Reviewed by Johnny on 04/07/2014, courtesy of Google
I have been using this shop for a little over 2 years now. Recently my wife’s 2005 Camry was in an accident and Chuck spent almost hour to inspect the car; he didn’t charge us for his time. We also have 2004 Honda Odyssey with a transmission issue and Chuck fixed it for a fair price. I live at Woodstock and drive over to Chuck’s just for oil change. Thank you Chuck and Jason for your honesty.
Reviewed by Jason L. on 11/03/2014, courtesy of Google
I became a customer of Cabena’s Japanese Auto Care after reading multiple Google and Yelp reviews. I have never looked back. From my very first visit with Cabena’sJapanese Auto Care I have been impressed with their honesty and their superior service.
I am so glad I took my car to them. They treat all of their clients like family. I look forward to my next visit with them. This is rare as I dread the cost of each visit but know that with each visit my car is being taken care of as it is my only means of transportation. I highly recommend Cabena’s to anyone who cares about the quality of service they are receiving.
Reviewed by Vada P. on 07/2014, courtesy of Google
