When I need a rental car for by myself, I usually rent from Budget rent a car. But this time my friend rented a car from Budget car rental from Atlanta airport.
I had no idea about Fastbreak. it was super nice and very easy way to rent a car. Instead of waiting for a huge line just go and do The Fastbreak.
Reviewed by Alp O. on 11/2018, courtesy of Yelp
I actually had a good experience. No line, quick service, clean car. The only problem really was the intense smell of the cleaner they used on the car’s interior.
Reviewed by Cork C. on 7/2011, courtesy of Yelp
Despite all of the negative reviews of this location, I had a very good experience and feel that the Budget employees deserve credit for their excellent customer service.
I booked my reservation via the Budget website, and proceeded to the Budget counter after landing from a long cross-country flight from San Diego. I told the agent that I needed the car for a few days for a business trip to a remote location in rural Georgia. Since it was late in the day, she very kindly offered me a free upgrade to the next class of cars, and went in the back to get the approval from her manager.
A few minutes later she came back and apologized profusely saying that they were sold out of that class of vehicles as well as the original class that I had reserved. I was prepared for the sales pitch as she would try to upsell me into an expensive car, but instead and quite by surprise, she handed me the keys to a Ford Edge SUV and said there would be no upcharge for the vehicle. Oh happy day!!!!
This was a wonderful all-wheel drive; V6 with a 6-speed automatic transmission. It was perfect for where I was heading, and had lots of room for when the guys piled in to the seats and we ran out to our favorite Waffle House.
The whole car rental experience was handled professionally, quickly, and smoothly.
Reviewed by Steve E. on 10/2013, courtesy of Yelp
Reserved a full sized rental car on Budget’s website a week before trip. Also found a coupon code online for 40% off car rental! Was assuming I would walk up to a Kia or a Ford. Nope – a 2014 fully loaded Cadillac ATS! We had to drive to South Georgia in the car – we had a blast!
Additionally, we had the nicest customer service rep I have ever encountered at a rental car center. Never pushy, didn’t question us or push us to purchase unnecessary liability insurance (we are fully covered by our own insurance), and just very kindly reminded us that we would definitely want to fill the car up before we returned it to avoid an $8/gallon refuel charge. SUPER courteous!
The customer service coupled with the sweet ride are the things that get a business return customers – I know they have one here!
Thanks Budget, for making this a nice weekend away for my husband and me!
Reviewed by Brittany D. on 2/2014, courtesy of Yelp
I just got a call from Atlanta Ga. from my niece saying after booking with a major car rental place( I won’t say their name but it “hurts” to use them) they would not honor their reservation leaving her stranded downtown after taking a bus from Detroit. No one had cars due to a golf tournament that weekend. I called 800 budget talked to Jodie and she hooked me up with this place. I talk to Jase at the Courtland budget and he got my niece a great deal on a car. You don’t know how relieved I was when Jase and Jodie got her on the road again. My niece is a young girl traveling by herself to visit me and her Aunt in Fla. Thanks Jase and Jodie for helping my niece. P.S. they got her a better price than those other guys.
Reviewed by Ward B. on 04/04/2014, courtesy of Yelp
I rented a car here and they were by far the nicest and best price in the area .Jase treated me with the up most respect even though my reservations got a little messed up in the system jase fixed everything and made my day so much better , also he had a smile on his face the whole time. He went above and beyond. It’s people like him that reminds me that there is still good people in this world:) my car was nice too:) thanks again jase
Reviewed by Sarah M. on 04/09/2014, courtesy of Yelp