Customer Reviews
There are lots of good reviews about this company and they do very good work.
However, a word of caution in the event you need an emergency tree removal. The price goes WAY WAY up and in my opinion, to overreach levels. Additionally, while capable of providing a quote, they won’t. My “guess” is because you’ll get sticker shock and move on to the next company. It was 100% our fault for signing a contract without an estimate. I take full responsibility and regret dealing with Pearce. It’s a high pressure sales situation when a tree is on your house. Salesman Pearce took full advantage of this. He kept assuring us the insurance company would cover the tab (which they paid most of), but would not give us a price. Personally, I think he took advantage of us in a venerable state…and took advantage of our insurance company.
One large tree, needing their smaller crane, 4 workers and 11 hours of work (done in one day) was $14,000. That’s nearly $1,300/hr. Additionally, they spent a good bit of time setting up the crane, which they were having difficulty with…not sure I should have to pay full rate for that.
So while they are a reputable company and do good work, I am disappointed how things were communicated and handled financially.
Reviewed by David W on 03/24, courtesy of Google
We had some tree branches hanging over our house removed by Boutte Tree. The service they provided was excellent and timely. The only nagging problem was our next door neighbor trying to tell them what they can and can’t do and how they were to do their job. He didn’t want them to use their chipper to get rid of the tree branches. The guys from Boutte kindly and with excellent professional demeanor politely told the neighbor from hell that they were going to use the chipper to complete their job. We’re happy to say “VERY PLEASED WITH THE WORK DONE.”
Reviewed by van brown on 01/24, courtesy of Google
Boutte is the real deal! They are super knowledgeable – about trees, about the permitting process. It’s so helpful to have such knowledgeable, experienced experts working with you on what can be a scary, expensive issue to deal with. Shout out to John Kaufman for taking the time to really talk through all my trees with me and give me long term advice, not just upsell me. Can’t recommend more highly!
Reviewed by Rachel Stanley on 01/24, courtesy of Google
Excellent and reliable services. Phil, the arborist I worked with, is very responsive and helpful. Also, the crew was professional and did an excellent job.
Reviewed by Carol Hill on 02/24, courtesy of Google
Hudson, Ricardo, and Milton of Boutte Norcross did an excellent job. Punctual, professional, and tidy. All three were incredibly friendly and helpful. Boutte Tree is my “go to” tree service and I highly recommend them to family, friends, and coworkers. Thank you!!
Reviewed by My_Humble_Opinion on 02/24, courtesy of Google
It wasn’t a large job, but the Boutte team was very responsive, fast, and had excellent communication throughout the process. I would recommend the to anyone and everyone
Reviewed by Josh Wulz on 08/2022, courtesy of Google
Boutte has trimmed limbs and cut trees for me three times. Two of these jobs were very tricky – limbs over the house and trees on a very steep slope. The crew was well prepared, well equipped, and super fast. They were extremely careful and safe. They also were good about cleaning up the debris.
Reviewed by Jeanette Allen on 07/2022, courtesy of Google
Boutte Tree Service trimmed and pruned 6 trees for me. The team of Rick, Marquis and Yaquim together with the salesperson Todd Harkleroad was exceptional. Before they left they wanted to know what I thought of their work and did not leave until I was completely satisfied even after I asked for some additional branches to be cut down. I will hire Boutte again and recommend them.
Reviewed by Dee Dee Guzman on 08/2022, courtesy of Google
Love these folks! They always come out and quote you estimate BEFORE they cut down your trees. Their arborists are knowledgeable and offer helpful hints to help you take care of your trees and lawn.
Reviewed by Kim Thomas on 06/2022, courtesy of Google
Very profession, fast and careful. Removed tree — from a difficult spot, wedged between property line wall & deck structure — that had fallen on our deck. Did so with precision. Highly recommend to others given how many services we have used in the past that do not value customer service or apply care to yard, cars, wires, or health of flora and fauna. We will definitely keep Boutte on file for tree service in the future.
Reviewed by John Atkins on 08/2022, courtesy of Google
I had a large oak tree very close to my house that died. I hired Boutte to remove the tree. Given the tree’s proximity to the house it was a very technical job, but Boutte Tree’s crew did an excellent job. Their crane operator is a maestro and they were able to remove the tree safely and quickly despite having very little room to work with. The communication with their front office and their arborist was great and I had my questions answered promptly every step of the way. I considered four different tree removal companies for this job and Boutte was by far the most professional and knowledgeable.
Reviewed by Jason Barfield on 10/2018, courtesy of Google
We’ve lived in our house for 20 years and have used most of the major Atlanta tree companies for pruning and removals, and I’ve never been completely happy with the service we received. This time we decided to try Boutte to prune 3 large trees and remove some small weed trees. Everything about my experience with this company was excellent – from scheduling the estimator to come out to the finished work and clean up. Highly recommend them and I don’t say that often.
Reviewed by Lisa Mason on 02/2019, courtesy of Google
We needed several trees removed and trimmed in Inman Park, some very large and right next to houses. For as highly rated as Boutte is, I thought they would be very expensive, but their price was very reasonable. The work was well done and no complaints from neighbors. We also had some delays due to permitting and the scheduling team was very accommodating. Highly recommend.
Reviewed by Dave Pierce on 04/2019, courtesy of Google
Signed up on the website for a delivery of mulch. As a tree business when they do a job often times they need a place to dispose of the chips so they offer it as a service. Got a text message and after answering yes 10 minutes later received an entire truck full of oak mulch free of charge. It was more than expected, but my neighborhood was more than happy to assist in thinning out the pile. Just be warned, of you need a little, you will end up with a lot.
Reviewed by Kyle Davis on 04/2019, courtesy of Google
We run a tree inspection service, and Boutte tree is our referral company when tree work is required. We have been in business for over 30 years and would not risk referring our customers to a bad company. They are well qualified and follow every safety protocol in the book. We absolutely recommend them with out hesitation.
Reviewed by Pattie .. on 09/2018, courtesy of Home Advisor
I have used Boutte twice. Once to remove a huge old oak that had to be lifted by crane over our house, and a second time to remove a large pine that was next to our house, by the power lines, and above the gas and utility lines. The latest job with the pine was carefully planned and no complications arose. They are careful and expert in doing what they do. I also had them remove a line of dead red tips in the back yard and when they were done, you would not have known that any work had been done. All the workers were friendly and efficient. Everything was done in a day. Highly recommend, especially for the jobs requiring more care and attention to the surroundings.
Reviewed by Bob G. on 03/2019, courtesy of Home Advisor
I highly recommend this company for anyone needing tree work done. I have used them three times now and each time they did excellent work. This type of tree work is not inexpensive, so you want to be sure you have a good reliable company who not only does the work but also does the clean up. Boutte Tree has done an excellent job on both. Also if you live in the City of Atlanta they will take care of getting all the necessary permits for the tree work if needed.
Reviewed by Jomarie L. on 04/2019, courtesy of Home Advisor
We just had 3 trees removed from our backyard by a Boutte crew. We were pleased with the whole process, from interacting with Heath over the quote and watching Gabriel and his crew run the machinery. Quality work, clear communication, and a price that was better than we were finding elsewhere. Thank you!
Reviewed by Dwight Gingrich on 04/2019, courtesy of Facebook
Have used Boutte Tree, Inc previously. This last experience was no different than the first. Quality, timely, professional, responsive work. No problems or issues. I would recommend them to anyone needing a tree or trees removed. From the largest to the smallest and no matter how intricate the work these professionals can meet the challenge.
Reviewed by Robert Brown on 02/2019, courtesy of Google
