Customer Reviews
Alan was the first person I spoke with. He was very knowledgeable &
helpful. Because I had a safety concern, he had someone come out the same day.
That was John, who quickly determined what was causing the problem & promptly took care of it. I could tell he really knew what he was doing & he took steps to verify that the issue was solved before leaving.
Prior to this, another electrician, Robert, had been out to take a look at the aging breaker box They had advised me it needed replacing. At a later date, Robert came back to do the work . It took most of the day. He worked steadily straight through. After installing the new panel, he made sure all the breakers were properly labeled & everything was in working order. He took time to explain the surge protector & mentioned something else he’d noticed that should be modified for safety reasons. He got everything thoroughly cleaned up before leaving.
Everyone I came in contact with was pleasant, knowledgeable, & professional. I could tell they take pride in their work. They didn’t push anything. They did give reasonable suggestions.
To sum up, I believe anyone will have a positive experience with this company & highly recommend them.
Reviewed by Mountain Gulf on 02/2024, courtesy of Google
Alan and his team are professional, friendly, knowledgable, and show up when they say they will. Excellent advice and work performed. I would definitely use Big Frog again!
Reviewed by Jon Clarke (HomeSmart) on 02/2024, courtesy of Google
Big Frog came, fixed, charged a fair price, and left. Professional, proficient, and efficient. What else can you ask for? They will be my go to Electrican that I use and recommend.
Reviewed by G Vento on 02/2024, courtesy of Google
Used Big Frog for three projects over a two week period: recessed lighting, panel replacement, and hood vent install. Amazing service and fair pricing for each. Highly recommend! They are a small team, meaning you get the same folks every time. All knowledgeable and respectful of our house
Reviewed by Greg Finn on 02/2024, courtesy of Google
Big frog electric was awesome. Showed up on the early side of their arrival window and got straight to work. Diagnosed and replaced a faulty dryer outlet, installed a new double outlet and replaced a vanity light in a bathroom. Very happy with their services.
Reviewed by Leigh J on 04/2023, courtesy of Yelp
Could not have been happier with Big Frog! They were prompt, efficient, friendly, and explained everything and made us understand very clearly. Prices were very fair and I will be using them for all my electrical needs!
Reviewed by Amy Privette on 04/2023, courtesy of Google
Big Frog had been my electrician for many years. Always fast, friendly, on time and they do quality work. The fact that this is the only contractor I’ve called for this many years speaks volumes
Reviewed by Lawrence E on 04/2023, courtesy of Google
Big Frog Electric is awesome. I had used them in two other houses to have them install outlets for electric car charging. When I moved the third time, they were nice enough to come once again and install another outlet and this time because I was a repeat customer they drove outside their normal boundaries to do this for me. If I lived closer to their office, I would use them exclusively. Way to go!!! Thanks a million!!!
Reviewed by Kimberly Garrett on 04/2023, courtesy of Google
Big Frog was recommended to us by a coworker and I 100% agree with her recommendation! Prompt, fair and professional, they did great work and identified a dangerous outlet and fixed it immediately. I look forward to working with them again!!
Reviewed by Heidi Britz on 04/2023, courtesy of Google
Great experience working with this team… great communication, on time, professional, attentive to details, and overall fair pricing for the services provided. I would highly recommend Big Frog Electric and expect to be using them again soon for a renovation project.
Reviewed by Todd Christensen on 04/2023, courtesy of Google
I called twice and someone picked up both times. He was patient and happy to ask all my questions. Had a representative come out and give me a quote. He was early professional and knowledgeable.
Reviewed by Rick Waters on 05/2022, courtesy of Google
I am so glad that I’ve called Big Frog Electric for the job. I needed to install additional outlets in various places, and activate Ethernet ports in the house, which was already placed but not activated. Their price was reasonable and honest. Most of all, they were professional. They did a great job, and cleaned the mess after the task was finished.
I will definitely call them for future electric job required in the house.
Reviewed by Youngkee Hong on 03/2022, courtesy of Google
Outdoor electrical outlet in porch was hit with lightening which caused half of home loss of power. Electrician came, went thru every outlet & found burnt outlet. Job was completed to my highest satisfaction. Highly recommend.
Reviewed by Fran Hennelly on 07/2022, courtesy of Google
We used Big Frog to install a new 220v line for our Level 2 charger. Alan and the crew did an amazing job. Looks super professional, like it was always been that way. We have not had a single issue with it since installation in January
Reviewed by Stuart Brooks on 06/2022, courtesy of Google
My bathroom light went out and I called Big Frog that morning on the recommendation of a friend. They were able to work me in that day which I tremendously appreciated. I thought their pricing was fair and the young man who did the work was courteous, timely and answered all my questions. Would recommend and will use again!
Reviewed by J Edwards on 08/2022, courtesy of Google
Everyone we worked with was timely and professional. Quotes were reasonable, work was done quickly and professionally. Significantly less than the other quotes i received. Experience was all around great – easy to work with them. Very responsive over email, answers questions clearly. Totally recommend Derek and the rest of the company. Will use them for all electrical work going forward.
Reviewed by Satisfied Customer on 02/2019, courtesy of Angie's List
Derek was very skillful and logically diagnosed my outlet issue. He had it fixed promptly and Big Frog’s price was reasonable– unlike the other firm quoted me a very high hourly rate:195/hour! (Plus diagnostic fee) When the guy heard I needed to have it fixed ASAP, I felt they tried to take advantage of my urgency.
I will highly recommend Big Frog!
Reviewed by Bai G. on 01/2019, courtesy of Yelp
Bob Roy of Bob’s Heating and Air, Roswell GA installed a new heat and air conditioning system. Bob discovered I had a Federal Pacific Electric Circuit Panel which in the industry is known as the fire box. He advised immediate replacement. I asked Bob for a reference.
I contacted James owner of Big Frog Electric. James responded immediately. I was very impressed with his experience and electrical knowledge of which I’m zero. James ended up not only replacing my FPE panel but installed 14 Halo Wafer ceiling lights in my basement plus 3 exhaust fan / light assemblies in all of my bathrooms. James and his team arrived and in what I feel was record time, less than a day, completed everything. I have additional work that’s needed. I will be calling James. I am very satisfied and highly recommend Big Frog Electric.
Reviewed by Dennis F. on 03/2019, courtesy of Yelp
Big Frog was fast, friendly and professional Robert and Derick were our 2 engineers, they arrived early and finished before our 20 minuets before the appointment was set. My husband and I plan to use them in the future a few indoor fixtures and added additional lighting to the outside of our home.
Thanks guys for your efficient and fast work.
Reviewed by Nitara Counts on 04/2018, courtesy of Facebook
