Customer Reviews
I have used Atlanta Roofing Specialists in the past, and have always been happy with their service. Today was no exception! The guys came to check a leak I had that required a bucket to catch the water. After checking the attic and the roof, they found a hole in the shingles. They put a simple piece of flashing under the shingle, to stop the leak at no charge! They have never tried to sell me more work than what was necessary. They were a couple of weeks out when I called, but I didn’t want to use any other roofing company!
Reviewed by Ann Harrison on 02/2019, courtesy of Google
These folks are the real deal. Hand nailed with no air nailer. They replaced three pieces decking and all the flashing. They sealed every exposed nail head and flashing seam. A ten year warranty also… Hell Yeah!!! If you want a quality job done right, these are the people you call. Sonny Gilchrist was awesome and very knowledgeable. He always called me back promptly. Super nice guy. He made my storm damage into a pleasant experience. Two thumbs up!!!
Reviewed by Andy Wallace on 10/2018, courtesy of Google
We interviewed 4 roofing companies. Then asked Builder and Contractor friends to review the proposals. Atlanta Roofing Specialists was the most expensive. Every professional in the trades who looked at the proposal said that it was obvious that they were worth the extra cost.
The comment was often, if this were a house I was getting ready to sell, I might choose a cheaper company. If I’m putting a roof on the home I intend to live in, I’d use these guys.
We did and we are happy with the work, the result, service, follow up, integrity and all the things that are most important to us.
Reviewed by Chava Levin on 10/2018, courtesy of Google
I’m replying to Matt Achmoody’s e-mail, as a member of the HOA board of the community where the work he mentions was done.
Atlanta Roofing Specialists conducted the roof replacement project exactly as expected from start to finish. It is a flat roof, which its inherent design causes problems with membrane punctures and therefore some leaks. The roof had to be peeled off. The damage to the drywall was not a result of ARS’s work. Someone had previously attached that piece of drywall to rotten wood just on the underside of the roof. When the roof was peeled off, some of the drywall paint went with it. This is something that was completely unavoidable.
The satellite dish had to be removed – and therefore service interrupted – in order to remove the old roof and conduct the work of replacing it. It is common sense to understand that this has to be done when replacing a roof. Once ARS gave the OK for the dish to be replaced and reconfigured, the HOA’s management company coordinated with the vendor to make this happen, which took place very quickly.
The Porta-Potty was on site – per standard operating procedure and with permission of the community’s HOA and the management company – until ARS finished the project. The project incurred several days of delays due to inclement weather. Again, this is another circumstance that could not be avoided. Roof work cannot be conducted during rain due to safety and the work itself that needs to be done.
The ladder is a 40-foot ladder, which is very heavy, bulky and cumbersome to transport. Per standard operating procedure and with permission of the community’s HOA and the management company, the ladder remained on site until the project was completely finished.
The community has been using Atlanta Roofing Specialists as its vendor for over 5 years and they have replaced 5 of the 12 roofs in our community. Their work has always been high quality, their workers professional and respectful, and their office helpful and responsive. What could have been done better with this specific project, was the communication of the project timeline, expectations and necessary interruptions to the residents of the building. The lessons have been taken on board and the HOA Board and ARS have already discussed how to implement a communication game plan for subsequent work.
Reviewed by Michel Cowdery on 10/2018, courtesy of Google
Stucco inspector informed me that I should have roofer inspect cracking in metal awning above bay window. So I enlisted Atlanta Roofing specialists to come out. Daniel from Atlanta Roofing came out and was very nice and helpful. I appreciated his honesty in just informing me that it just needed to be caulked and he would not replace it if it was on his house. I appreciate his honesty and the fact that he did not charge anything for taking the time to come to my house and climb on the roof and inspect the roof. Seems to be a very honest and respectable operation.
Reviewed by Ashley Smith on 07/2018, courtesy of Google
The roofing consultant who came out to assess my leaking roof was very thorough and examined the whole roof for issues, not just the areas where I had the leaks. He took several photographs of the roof and showed me the problem areas and explained how they would be fixed. The estimate was emailed to me overnight and although not the cheapest price I had been quoted, having met the consultant, I felt confident that Atlanta Roofing Specialists would do a more thorough job than the other companies I had already met with. I was very pleased with the repair and the young man who performed the work could not have been more courteous and pleasant. After completing the work, he showed me photographs of the repair and the replaced shingles. While up on the roof, he had also checked the entire roof for nail pops and rusty nails which could cause leaks later. I would have absolutely no hesitation in recommending Atlanta Roofing Specialists to others. In my own experience, they are prompt, courteous and thorough and I felt that the price quoted for the work was reasonable. They do great work, going that extra step to ensure customer satisfaction.
Reviewed by Elizabeth Ludley Grimshaw on 10/2018, courtesy of Facebook
I had my roof replaced and they done an out standing job and was very good at what they are doing and when and if i ever need another roof i will call Atlanta Roofing Specialist as there is no other company like them and the only roofing company that i know that still hand nails the roof which holds better than a nail gun without all the nail pops!!! I highly recommend them to anyone that is in the market of replacing their roof!!! 100% satisfied!!!
Reviewed by Curtis Cole on 11/2018, courtesy of Facebook
