Customer Reviews
Atlanta Fireplace Specialists did a great job servicing our gas logs – Lance was on time, very knowledgeable and meticulous in his work. They did a great job answering questions before and during the appointment. I definitely recommend them and will use them again in the future.
Reviewed by Chris Koch on 02/2024, courtesy of Google
The best. Thorough, honest, professional, and so knowledgeable.
Reviewed by Kathryn Boyd Crabtree on 01/2024, courtesy of Google
Lance is the man! I had multiple fireplace repair people out and no one could fix it. Lance came to diagnose it once and came back 2 weeks later to fix it. Don’t hesitate to reach out, this is the real deal.
Reviewed by Max Norton on 02/2024, courtesy of Google
I called this company because of their wonderful reviews to see if they could install gas logs in my very old fireplace in my third floor 1910 condo. Unfortunately, it would’ve not been possible for me because it would be very cost prohibitive to install a gas line and would involve knocking out walls and ceilings, but I give Lance credit for being willing to try and explaining everything in great detail! He was definitely willing to make it happen for me, but even he said he wouldn’t recommend it.
I would definitely 1000% recommend this company for any of your fireplace needs! Very professional, honest, straightforward and upfront and also extremely kind and knowledgeable, 5 star service! :)
Reviewed by Victoria Morrison on 02/2024, courtesy of Google
Lance pays great attention to detail and takes pride in and stands behind his work. I am very pleased with the fireplace installation he performed for me this summer and the service he performed for me this winter. Would highly recommend.
Reviewed by Amy Hutchinson on 02/2023, courtesy of Google
Lance explained what he was doing and why he was doing it while he serviced our fireplace. His experience was evident. Our Heatilator is 16 years old and works like it did the day we moved in after Lance’s cleaning and inspection.
Reviewed by Courtney Barnes on 03/2023, courtesy of Google
One of the best contractors that we’ve ever hired to work on our home. Lance was a pleasure to work with. He is very knowledgeable and thorough which is refreshing. Allen family
Reviewed by Wayne Allen on 03/2023, courtesy of Google
Lance is very knowledgeable and helpful both in inspecting my fireplace & chimney and in advising me regarding gas logs. And unlike so many, he cleans up after he’s done! I would easily recommend Atlanta Fireplace Specialists.
Reviewed by Jane Jones on 02/2023, courtesy of Google
Lance is super friendly and knowledgeable! He fully assessed my fireplace and also took the time to teach me about it, too. He addressed my concerns directly and it is obvious that he genuinely cares about his customers and takes pride in his work. Thanks!
Reviewed by Meredith Stauch on 03/2023, courtesy of Google
Absolutely a delightful experience! Lance was super professional and very thorough. Fireplace is working great! My go-to fireplace servicing company from here on out! Highly recommended!
Reviewed by Anooj Zaveri on 04/2022, courtesy of Google
Lance did a wonderful job communicating with us about supply chain issues and always keeping us up to date. We got our gas logs installed today and they’re absolutely perfect. Couldn’t have asked for a better experience!
Reviewed by Allie Daniel on 03/2022, courtesy of Google
Great experience with Lance and Ami so far. Lance is super knowledgeable and honest about services needed for your particular situation.
Reviewed by Robert Grier on 04/2022, courtesy of Google
I chose Atlanta Fireplace Specialists to help me with a gas log conversion for my wood burning fireplace after reading some really amazing reviews for them. I am so happy with the level of professionalism and quality of work they did that I had to write a review myself! My fireplace specialist was Jesse Brewer. He did such an amazing job! I could not be more pleased with my new fireplace. Jesse is extremely knowledgeable, very personable and has an outstanding work ethic. He came out to do the inspection and provided a very reasonable price for this project. He helped me to get the logs ordered and then once they came in, he came to install them. He also cleaned my fireplace and chimney and then painted the firebox so it looks brand new. My fireplace looks so amazing now! I am very happy with my experience with Jesse and Atlanta Fireplace Specialists and I highly recommend them!
Reviewed by Tara King on 05/2022, courtesy of Google
Lance is a true professional who takes pride in his work. He pays excellent attention to detail and takes his time to get the job done correctly
Reviewed by Amy Hutchinson on 03/2022, courtesy of Google
Lance was very personable and explained everything that he was doing. He also gave us additional options and told us exactly what each would help us do. We recommend Atlanta Fireplace without reservation.
Reviewed by Bonnie Salamon on 03/2022, courtesy of Google
Atlanta fireplace was one of the few dealers in Atlanta that carried the unique and small fireplace I was looking for for my sitting room. The room is not huge and could not be larger than 24”. Even though it had to be special ordered, it arrived within a week and was installed very soon after. Lance was great to work with, he answered all my many questions and helped me achieve the look I wanted for my space.
Reviewed by Teresa Parrish on 12/2018, courtesy of Houzz
